Sleep Number by Select Comfort

  www.sleepnumber.com
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Sleep Number by Select Comfort Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

2.8 135 reviews

52% Approve of the CEO

Sleep Number by Select Comfort President & CEO Shelly Ibach

Shelly Ibach

(58 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • Great product with great concept and innovative product(in 15 reviews)

  • Flexibility in work/life balance depending on what area of the company you are in(in 7 reviews)


Cons
  • Horrible upper management starting with District Managers(in 14 reviews)

  • Most District Managers are out of touch and can destroy you and your store if they want(in 12 reviews)

20 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great place to work, just need better trained manager

    Sales Expert (Current Employee) San Antonio, TX (US)

    ProsThe pay stucture, the people you get to help sleep better. Being able to help people feel better and sleep better. I loved working for this company, but there on cons mostly in the south texas store. See below. They make a great product, and at the end of the day
    You feel proud you have helped someone. Some people view bed as over priced, but they is a perfect bed for everyone income.

    ConsNot being able to offer better deals for military, wounded warriors, and wheelchair customer. These latter two customers realy benefits from the adjustable feature of lifting and lowere both head and feet.
    Second con, in the South Texas market, you heard of a few managers that are stocking her store with her young friends, and slowing weeding out the older more experienced sales professional. I heard she didn't feel comfortable in working with people as she said was her dad's age. When there was an opening at her store, she had a bunched of season sales people over the age of 35 interviewed. In the end, she decided to go with a young kid, who had no sales experienced, but hung out with the her and her other friend who was also a employee she brought on in the past 8 months.

    Advice to Senior ManagementWhen interviewing new employees; the interviewing manager should have someone looking over their shoulders, so they don't just hire their friends. They should be interviewed by a partial second person, who doesn't have a vested interest in them being hired. ALSo the DM shouldn't have the belief that if the sales in the store are good, there are no problems. I have heard other employees and manager voiced their opinions to the current DM, and was told but the sales are so great, they don't have any real problems.

    Yes, I would recommend this company to a friend

    Sleep Number by Select Comfort Human Capital responded to this review

    Jul 23, 2014

    Thank you for providing your feedback. It is great to see that you connected with the Company's mission and vision. I have shared your concerns with the Human Capital Business Partner who supports ... More
    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Sleep Associate

    Sleep Number Sleep Associate (Current Employee) Little Rock, AR (US)

    ProsAbove average pay
    Generous commission structure
    Great health insurance

    ConsNot concerned with health or safety of employees
    High stress environment
    Financing offers not comparable to competitors

    Advice to Senior ManagementListen. Try to help employees meet standards instead of weeding out good employees with unreasonable expectations. Maybe a weekend off now and then?

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Wonderful learning experience

    Human Capital Business Partner Intern (Current Employee) Irmo, SC (US)

    ProsGreat plant atmosphere with an engaging workforce

    ConsNo big issues other the factory not getting much exposure in the communities

    Advice to Senior Managementmore local radio promotions. Get out in the communities in Salt Lake City and Irmo. Many people do not even know they are there.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Passion and People Focused

    Retail Support (Current Employee) Minneapolis, MN (US)

    ProsSmall company so everyone has the ability to affect change. Company fosters collaboration and cross functional partnership. People are friendly and care about their co-workers.

    ConsLack of additional education or training at corporate level, there is no ability to learn new skills. Company is growing and wants to grow but still operates as a small company in some areas.

    Advice to Senior ManagementTake time to connect with employees throughout the organization. Be open and honest with plans for company and how employees can make the greatest impacts.

    Yes, I would recommend this company to a friend

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    Sleep Number has come a long way from days past.

    Anonymous Employee (Current Employee)

    ProsThe company is continuing to move in the right place.

    ConsPay your managers more salary.

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    • No Opinion of CEO

    1 person found this helpful  

    Great products...promising future!

    Private (Current Employee) Minneapolis, MN (US)

    ProsAfter the exciting introduction of the new bed at CES, I am feeling re-energized and excited about our future.

    Cons2013 was a tough year...glad to get it behind us.

    Advice to Senior ManagementEmpower leaders at all levels to make decisions...you have a talented and capable team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Good retail job...

    Store Manager (Former Employee) Baltimore, MD (US)

    ProsIf you like making people's lives better and love sales, it's a great place to work. Job load is fairly easy once you get products down. Hours stay consistent throughout the year unlike a lot of other retailers.

    ConsNot a lot of room to move up.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Great Company

    Anonymous Employee (Former Employee)

    ProsHaving customers come back to you and tell you how much they love their new bed and how much better they feel after getting the sleep they were looking for.

    ConsGoal expectations were jumped way up over the previous years numbers which made it exceptionally hard to reach.

    Yes, I would recommend this company to a friend

    Sleep Number by Select Comfort Human Capital responded to this review

    Nov 22, 2013

    Thank you for your review! It's great to see that you experienced first hand how customers benefit from the Sleep Number bed.
    • Culture & Values
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    • Disapproves of CEO

     

    Home Deliver7

    Home Deliver (Current Employee) Portland, OR (US)

    ProsOk its an ok job, lack of tools, great co workers, ok pay

    Consnot the best pay, ok job, not the worst job, ok job, ok pay

    Advice to Senior ManagementGive guys most tools have lots of fun

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Mission driven company with exciting future.

    Anonymous Employee (Current Employee) Plymouth, MN (US)

    ProsThe company is still at that size where there is an opportunity for everyone to make an impact. It's a company you feel good working for knowing how the products help to improve customer's lives everyday. Solid leadership. Culture with strong values. Working with a group of employees continuously focused on improvement and customer satisfaction.

    ConsWhile there is some strong bonus potential, base salary is not as competitive.

    Yes, I would recommend this company to a friend

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