Subway

  www.subway.com
  www.subway.com

Subway Reviews

Updated 17 December 2014
Updated 17 December 2014
1,228 Reviews
3.1
1,228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
422 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

411 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good it's chilled out and you get paid to do nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Townsville
    Current Employee - Subway Sandwich Artist in Townsville

    I have been working at Subway

    Pros

    not always busy you have time to chill out relax and still get out on time and the people are decent

    Cons

    You don't get penalty rates which suck but still you're basically getting paid to do nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent Food Standards but poor employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Wollongong
    Former Employee - Sandwich Artist in Wollongong

    I worked at Subway full-time (more than an year)

    Pros

    The tagline is true - Subway food is very fresh and methods of preparation and food storage are second to none. All the food you create is clean and it teaches you how to prep food carefully if you're pursuing a job in hospitality.

    Cons

    Petty office culture - managers have people they like and people they dont. If I ever made friends with an employee the roster would be changed so I never worked with them. The harder you work the more inconvenient it becomes - was rewarded with hard work by covering shifts people didn't want to do - Saturday Nights then Sunday Mornings. Had to get out of there.

    Advice to ManagementAdvice

    Treat your staff with respect and allow them to enjoy their jobs whilst delivering good customer service. Don't punish an employee for being loyal and working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    I love working at subway but i feel i need to be getting paid better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Newcastle
    Current Employee - Assistant Manager in Newcastle

    I have been working at Subway part-time (more than an year)

    Pros

    Being able to talk to all staff members and they understand and are willing eventually to do whats been asked

    Cons

    Some of the staff have bad attitudes towards each other and then the customers can see that

    Advice to ManagementAdvice

    I feel subway needs to be getting paid right, i know my staff members are under the usual amount and they are all starting to complain about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I have enjoyed it so far

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney
    Current Employee - Manager in Sydney

    I have been working at Subway full-time (more than 8 years)

    Pros

    People and work colleagues are great

    Cons

    I don't really have any except for pay rates

  6.  

    enjoyable as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Melbourne
    Former Employee - Sandwich Artist in Melbourne

    I worked at Subway part-time (more than 5 years)

    Pros

    Good staff benefits and cheap meals as a student on minimum wage, enjoyable colleagues of same age and interests

    Cons

    the younger workers tend to be a bit less 'motivated' to work nowadays, which means they often call in sick. Some of the franchisees are just stress heads who are not nice to their employees - no respect.

    Advice to ManagementAdvice

    Please screen franchisees for their ability to work with people, especially highschool kids.

    Recommends
    Neutral Outlook
  7.  

    Ok if you're willing to take just any job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Hand in Sydney
    Former Employee - General Hand in Sydney

    I worked at Subway

    Pros

    Free food after your shift. You were allowed to take one 6 inch home at the end of every shift, but most people (including management) took two. This was one of the things that kept me working there.

    Cons

    Wage is absolute minimum and working on holidays does not have extra pay.

    Advice to ManagementAdvice

    Treat the employees with a bit more respect in terms of wages, and they will serve food faster and work more efficiently.

    Approves of CEO
  8.  

    Franchise good, corporate not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead
    Current Employee - Shift Lead

    I have been working at Subway full-time (more than an year)

    Pros

    Crew acted as work family
    Fast paced
    Good crew
    Free sandwich per shift
    Unlimited fountain drinks

    Cons

    Some slackers
    Can be stressful
    Free sandwich per shift--if you work 8 hours you get one 6" sub, if you work a 2 hour shift you also get one 6" sub

    Advice to ManagementAdvice

    Be there for your crew

    Doesn't Recommend
    Positive Outlook
  9.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Los Angeles, CA (US)
    Current Employee - Sandwich Artist in Los Angeles, CA (US)

    I have been working at Subway part-time (less than an year)

    Pros

    it was fun working there

    Cons

    the pay was not good

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  10.  

    Great for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)

    I worked at Subway part-time (more than an year)

    Pros

    Flexible part time hours, they were always happy to work with me and accommodate my class schedule. My managers were always nice to me. The district manager trusted us enough to work out our own shift swaps, and were good about any feedback or issues we had.

    Cons

    The biggest thing I saw, the reason I never pushed for a promotion, was that I saw the benefits to being promoted- to shift leader or manager, as nothing compared to the added stress. Shift leaders- who would be asked to open the store and do morning inventory (they'd usually come around 5:30 or 6) and train new employees, would only see a $0.06 raise, and while the managers would receive a significant pay bump, I saw several cases where co-workers didn't receive their manager's bonus for months after getting the promotion- while assuming all the responsibilities of a manager.

    Advice to ManagementAdvice

    Make sure to be straight with your employees- explain changes in policy, and if you promote someone, make sure that they get their benefits right away. Otherwise, you get unhappy staff, which then under perform or quit, and you gotta train someone else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Well,well,wel..

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Feeling like an artist for making beautiful SANDWHICHES

    Cons

    Working environment is kinda okay

    Doesn't Recommend
    Neutral Outlook

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