Subway Reviews

Updated 19 October 2014
Updated 19 October 2014
1,128 Reviews
3.1
1,128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
393 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 92 reviews)

  • Flexible hours if you are up front right away about what you need (in 69 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 96 reviews)

  • The pay was less than desirable and there were no benefits or insurance (in 41 reviews)

More Highlights

378 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent Food Standards but poor employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Wollongong
    Former Employee - Sandwich Artist in Wollongong

    I worked at Subway full-time (more than an year)

    Pros

    The tagline is true - Subway food is very fresh and methods of preparation and food storage are second to none. All the food you create is clean and it teaches you how to prep food carefully if you're pursuing a job in hospitality.

    Cons

    Petty office culture - managers have people they like and people they dont. If I ever made friends with an employee the roster would be changed so I never worked with them. The harder you work the more inconvenient it becomes - was rewarded with hard work by covering shifts people didn't want to do - Saturday Nights then Sunday Mornings. Had to get out of there.

    Advice to ManagementAdvice

    Treat your staff with respect and allow them to enjoy their jobs whilst delivering good customer service. Don't punish an employee for being loyal and working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    I love working at subway but i feel i need to be getting paid better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Newcastle
    Current Employee - Assistant Manager in Newcastle

    I have been working at Subway part-time (more than an year)

    Pros

    Being able to talk to all staff members and they understand and are willing eventually to do whats been asked

    Cons

    Some of the staff have bad attitudes towards each other and then the customers can see that

    Advice to ManagementAdvice

    I feel subway needs to be getting paid right, i know my staff members are under the usual amount and they are all starting to complain about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I have enjoyed it so far

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney
    Current Employee - Manager in Sydney

    I have been working at Subway full-time (more than 8 years)

    Pros

    People and work colleagues are great

    Cons

    I don't really have any except for pay rates

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  5.  

    enjoyable as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Melbourne
    Former Employee - Sandwich Artist in Melbourne

    I worked at Subway part-time (more than 5 years)

    Pros

    Good staff benefits and cheap meals as a student on minimum wage, enjoyable colleagues of same age and interests

    Cons

    the younger workers tend to be a bit less 'motivated' to work nowadays, which means they often call in sick. Some of the franchisees are just stress heads who are not nice to their employees - no respect.

    Advice to ManagementAdvice

    Please screen franchisees for their ability to work with people, especially highschool kids.

    Recommends
    Neutral Outlook
  6.  

    Ok if you're willing to take just any job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Hand in Sydney
    Former Employee - General Hand in Sydney

    I worked at Subway

    Pros

    Free food after your shift. You were allowed to take one 6 inch home at the end of every shift, but most people (including management) took two. This was one of the things that kept me working there.

    Cons

    Wage is absolute minimum and working on holidays does not have extra pay.

    Advice to ManagementAdvice

    Treat the employees with a bit more respect in terms of wages, and they will serve food faster and work more efficiently.

    Approves of CEO
  7.  

    Not Bad, Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Chester, SC (US)
    Former Employee - Sandwich Artist in Chester, SC (US)

    I worked at Subway part-time (less than an year)

    Pros

    Discount with Sandwiches, very flexible depending on which one you work at.

    Cons

    In my area, we did not have actual breaks.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Media Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Relations Representative in Milford, CT (US)
    Former Employee - Media Relations Representative in Milford, CT (US)

    I worked at Subway full-time (more than 10 years)

    Pros

    Mostly younger people work there, unique benefits include free lunch every day and monthly movie screenings.

    Cons

    Despite the size of the company, many departments are under-staffed. Replacing a worker who left may take months or might never happen. Morale can be very low in some departments. Health benefit plans are expensive, especially for those opting for family coverage. No comp time for those who must travel or work over the weekend.

    Advice to ManagementAdvice

    Pay more attention to employees opinions. Don't just ask for suggestions to improve performance or profitability...ask for suggestions on how the company can be a better place to work at.

    Doesn't Recommend
    Positive Outlook
  9.  

    Good place to star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager in San Mateo, CA (US)
    Current Employee - Area Manager in San Mateo, CA (US)

    I have been working at Subway full-time (more than an year)

    Pros

    Easy to learn , apply and get hired

    Cons

    repeated job everyday. No career advanced

  10.  

    Subway Employee Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist
    Former Employee - Sandwich Artist

    I worked at Subway part-time (less than an year)

    Pros

    The pros of the position include a flexible schedule, simple job requirements, there is no previous work experience necessary, and it is a friendly and laid back work environment.

    Cons

    There is little opportunity for growth within the company or chances to take on additional responsibilities. Managers and employees did not seem to care about the growth of the business or the customers unfortunately. Little motivation to perform well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    As a manager, I worked long hours (45 - 50 per week), had a lot of responsibility & the pay & benefits were not great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    I enjoyed working with my team & getting to know the regulars that ate there every week.

    Cons

    As a manager, the hours were long & even though the owner mentioned "raises or bonuses" it never happened for me in almost 3 years. I quit, making the same amount as when I started years later (approx $10/ hr).

    Advice to ManagementAdvice

    Your store managers do a lot & have many responsibilities, from food orders, weekly inventory, hiring, training & firing to maintaining a clean store to providing excellent customer service. If they do all of this well, they are worth more than $10 an hour & expensive, minimal health benefits!!!!

    Recommends
    No opinion of CEO

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