Subway Reviews

Updated 19 September 2014
Updated 19 September 2014
1,097 Reviews
3.1
1,097 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
379 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 90 reviews)

  • Flexible hours if you are up front right away about what you need (in 67 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 90 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 18 reviews)

More Highlights

368 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent Food Standards but poor employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Wollongong
    Former Employee - Sandwich Artist in Wollongong

    I worked at Subway full-time for more than a year

    Pros

    The tagline is true - Subway food is very fresh and methods of preparation and food storage are second to none. All the food you create is clean and it teaches you how to prep food carefully if you're pursuing a job in hospitality.

    Cons

    Petty office culture - managers have people they like and people they dont. If I ever made friends with an employee the roster would be changed so I never worked with them. The harder you work the more inconvenient it becomes - was rewarded with hard work by covering shifts people didn't want to do - Saturday Nights then Sunday Mornings. Had to get out of there.

    Advice to ManagementAdvice

    Treat your staff with respect and allow them to enjoy their jobs whilst delivering good customer service. Don't punish an employee for being loyal and working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    I love working at subway but i feel i need to be getting paid better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Newcastle
    Current Employee - Assistant Manager in Newcastle

    I have been working at Subway part-time for more than a year

    Pros

    Being able to talk to all staff members and they understand and are willing eventually to do whats been asked

    Cons

    Some of the staff have bad attitudes towards each other and then the customers can see that

    Advice to ManagementAdvice

    I feel subway needs to be getting paid right, i know my staff members are under the usual amount and they are all starting to complain about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I have enjoyed it so far

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Sydney
    Current Employee - Manager in Sydney

    I have been working at Subway full-time for more than 8 years

    Pros

    People and work colleagues are great

    Cons

    I don't really have any except for pay rates

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  5.  

    enjoyable as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Melbourne
    Former Employee - Sandwich Artist in Melbourne

    I worked at Subway part-time for more than 5 years

    Pros

    Good staff benefits and cheap meals as a student on minimum wage, enjoyable colleagues of same age and interests

    Cons

    the younger workers tend to be a bit less 'motivated' to work nowadays, which means they often call in sick. Some of the franchisees are just stress heads who are not nice to their employees - no respect.

    Advice to ManagementAdvice

    Please screen franchisees for their ability to work with people, especially highschool kids.

    Recommends
    Neutral Outlook
  6.  

    Ok if you're willing to take just any job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Hand  in  Sydney
    Former Employee - General Hand in Sydney

    I worked at Subway

    Pros

    Free food after your shift. You were allowed to take one 6 inch home at the end of every shift, but most people (including management) took two. This was one of the things that kept me working there.

    Cons

    Wage is absolute minimum and working on holidays does not have extra pay.

    Advice to ManagementAdvice

    Treat the employees with a bit more respect in terms of wages, and they will serve food faster and work more efficiently.

    Approves of CEO
  7.  

    Experience varies dependent upon franchisee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    In general, the company is willing to help young, new employees learn the trade of "sandwich artistry." Making tips isa great way to be able to increase your income

    Cons

    Depending upon the individual franchisee, you may see many different forms of negative impacts, including but not limited to: poor management, cost cutting tactics that make work more difficult, and general disdain towards "lowly" employees

    Advice to ManagementAdvice

    Recognize who your most valuable employees are and acknowledge it

  8.  

    All's Well that Ends Well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway full-time for less than a year

    Pros

    The job provided steady predictable hours. Granted, the paycheck had MUCH to be desired, but that is just the way things operate in the United Incorporated States of America.

    Cons

    Management repeatedly ignored listed availability, flat out ignoring it when it was convenient for them, This is unexceptable, your employees are people, not robots.

    Advice to ManagementAdvice

    If management would just treat its employees like actual human beings there would be little issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Minimum wage job, with a few additional benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sandwich Artist  in  Boone, NC (US)
    Former Employee - Senior Sandwich Artist in Boone, NC (US)

    I worked at Subway part-time for more than a year

    Pros

    Free food when you work is a nice plus. The work isn't complicated. Employees are often trusted to work without the presence of a manager. Some stores have tip jars which can allow you to take home some needed extra money.

    Cons

    Management can be unorganized at times. Employees are expected to handle all duties required to run the store, but problems with under-staffing during busy time can cause everything to fall behind schedule for the entire day.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good starting job, but a dead end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Person In Charge (Shift Leader)  in  Warwick, RI (US)
    Current Employee - Person In Charge (Shift Leader) in Warwick, RI (US)

    I have been working at Subway part-time for more than a year

    Pros

    Very easy work. You just make sandwiches and clean. Flexible schedules, good hours once you're experienced. You earn your hours here, so the harder and better you work, the better you'll be treated.

    Cons

    Customers are real pains, very rude to workers at times. When closing, it's easy to get behind on your work because of a rush, so you end up staying late to finish. Since its a franchise, rules can be very loose, which creates issues. For example, I was promised a pay raise and never received it. At my store there's no annual evaluation for raises. There are people who have been working there for three years and only make $8.50.

    Advice to ManagementAdvice

    Firmer rules that are known throughout the company. More opportunities for advancement.

    Recommends
    No opinion of CEO
  11.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist  in  New York, NY (US)
    Former Employee - Subway Sandwich Artist in New York, NY (US)

    I worked at Subway full-time for less than a year

    Pros

    Co-workers and customers were very nice.

    Cons

    Minimum wage and no room for growth. Simple job equals simple pay.

    Advice to ManagementAdvice

    Management can always be nicer.

    Recommends
    Positive Outlook

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