Subway Reviews

Updated 28 August 2014
Updated 28 August 2014
1,052 Reviews

3.1
1,052 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
367 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 81 reviews)

  • Flexible hours, easy basic tasks, fast pace environment so always something to do (in 63 reviews)


Cons
  • cleaning, not much room for advancement - stuck at minimum wage indefinitely (in 79 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 17 reviews)

More Highlights

356 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent Food Standards but poor employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Wollongong
    Former Employee - Sandwich Artist in Wollongong

    I worked at Subway full-time for more than a year

    Pros

    The tagline is true - Subway food is very fresh and methods of preparation and food storage are second to none. All the food you create is clean and it teaches you how to prep food carefully if you're pursuing a job in hospitality.

    Cons

    Petty office culture - managers have people they like and people they dont. If I ever made friends with an employee the roster would be changed so I never worked with them. The harder you work the more inconvenient it becomes - was rewarded with hard work by covering shifts people didn't want to do - Saturday Nights then Sunday Mornings. Had to get out of there.

    Advice to ManagementAdvice

    Treat your staff with respect and allow them to enjoy their jobs whilst delivering good customer service. Don't punish an employee for being loyal and working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    I love working at subway but i feel i need to be getting paid better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Newcastle
    Current Employee - Assistant Manager in Newcastle

    I have been working at Subway part-time for more than a year

    Pros

    Being able to talk to all staff members and they understand and are willing eventually to do whats been asked

    Cons

    Some of the staff have bad attitudes towards each other and then the customers can see that

    Advice to ManagementAdvice

    I feel subway needs to be getting paid right, i know my staff members are under the usual amount and they are all starting to complain about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I have enjoyed it so far

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Sydney
    Current Employee - Manager in Sydney

    I have been working at Subway full-time for more than 8 years

    Pros

    People and work colleagues are great

    Cons

    I don't really have any except for pay rates

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  5.  

    enjoyable as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Melbourne
    Former Employee - Sandwich Artist in Melbourne

    I worked at Subway part-time for more than 5 years

    Pros

    Good staff benefits and cheap meals as a student on minimum wage, enjoyable colleagues of same age and interests

    Cons

    the younger workers tend to be a bit less 'motivated' to work nowadays, which means they often call in sick. Some of the franchisees are just stress heads who are not nice to their employees - no respect.

    Advice to ManagementAdvice

    Please screen franchisees for their ability to work with people, especially highschool kids.

    Recommends
    Neutral Outlook
  6.  

    Ok if you're willing to take just any job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Hand  in  Sydney
    Former Employee - General Hand in Sydney

    I worked at Subway

    Pros

    Free food after your shift. You were allowed to take one 6 inch home at the end of every shift, but most people (including management) took two. This was one of the things that kept me working there.

    Cons

    Wage is absolute minimum and working on holidays does not have extra pay.

    Advice to ManagementAdvice

    Treat the employees with a bit more respect in terms of wages, and they will serve food faster and work more efficiently.

    Approves of CEO
  7.  

    It was money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist  in  Billings, MT (US)
    Former Employee - Subway Sandwich Artist in Billings, MT (US)

    I worked at Subway part-time for more than a year

    Pros

    I had an awesome boss who usually tried to accommodate school and life as best she could for all her employees.

    Cons

    There's only a tiny margin for raises, and getting a promotion, depending on the owners is really sketchy. It took over a year before they would clear the store manager of one store to train one of her employees as an assistant manager.

    Advice to ManagementAdvice

    Come to consensus about how your stores should be run (if you own multiples). It really sucks having to redo the layout of the store every time the other manager comes in.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Eat fresh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Poughkeepsie, NY (US)
    Current Employee - Manager in Poughkeepsie, NY (US)

    I have been working at Subway full-time for more than 5 years

    Pros

    Flexibility with hours and schedules

    Cons

    No healthcare, dental, eye, 401K, overtime, holiday pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Sandwich Artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway part-time for more than a year

    Pros

    Good first job, very easy, training only takes about a day of your time

    Cons

    very disorganized, depending on who your manager is, can be very strict at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Upland, CA (US)
    Former Employee - Sandwich Artist in Upland, CA (US)

    I worked at Subway part-time for less than a year

    Pros

    If you're barely starting out working, Its a good place and environment to work at. You learn how to give great customer service, multitask making sandwiches, and handling money. The pay isn't bad, neither is the commute, which was close by my house.

    Cons

    The management where I worked at in my opinion was really rude. And to be honest, very unhelpful. In my situation, I had to wear the plastic gloves they use to make sandwiches in order to bust the tables because when the sanitation liquid came in contact with my hands, they would peel. Everyone else had no problem with this because it was minor, but in my case, my hands peeled extremely, and it was visibly seen by the customer. I ended up leaving this workplace because they just did not care much about their employees. The manager had no one nice bone in her body.

    Advice to ManagementAdvice

    Appreciate your employees, otherwise you will be hiring all the time. Have a smile on your face and let your newly hired employee know that they will get the hang of the job. Eyes peeling out at them like they aren't worth anything will only make them hate the company. All in all, have a better attitude towards the employees, not just putting on a fake smile for your customers. Your not fooling anyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    i8 worked at 2 differnet subway so depnts on which one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Milan, TN (US)
    Former Employee - Sandwich Artist in Milan, TN (US)

    I worked at Subway part-time for more than 3 years

    Pros

    i love my co worker they were great people worked hard

    Cons

    the custom would pusk workers botton to get the upset to get free food

    Advice to ManagementAdvice

    custom are not always right

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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