Sutherland Global Services

www.sutherlandglobal.com
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Sutherland Global Services Reviews

Updated 17 April 2015
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3.0
208 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
91 Ratings

208 Employee Reviews

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  1. good for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSC IT in Mumbai (India)
    Former Employee - BSC IT in Mumbai (India)

    I worked at Sutherland Global Services full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Job timings are very good

    Cons

    Salary for freshers is really low

    Advice to Management

    Increase salaries of freshers plz

  2. Good experience and learnt new things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good logistics management.
    Good trainers and mentors

    Cons

    Some processes have late night shifts.

  3. Salary could be high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Atmosphere to work in office.

    Cons

    Salary is less so it should be hiked.

    Advice to Management

    Salary should be hiked

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  5. Good company..No work pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Dont expect promotion..And leadership is not good

    Cons

    Nothing to say about personal growth.Training is good

    Advice to Management

    Increase the pay and get better managements

  6. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Chance to improve based on your creativity.

    Cons

    Low salaries, low recruitments and less incriments.

    Advice to Management

    No comments

  7. Overall its a nice company to work for but the salary is not satisfactory and also there is a lot of difference of salar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Mumbai (India)
    Former Employee - Consultant in Mumbai (India)

    I worked at Sutherland Global Services full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    its a nice work environment with all seniors also very helpful and encouraging .Also there are a lot of fun activities going on from time to time like cricket football and carrom as well.

    Cons

    the most disappointing thing about this company is the salary they are offering across different processes meaning for almost the same work type and load salary offered is contrasting.

    Advice to Management

    I want you to focus more on the activities that the hr's of the company are up to.I think they are biased to certain people and mean to certain people.there is no clarity on which process you are applying for and also the hr's of the company do not disclose after giving preliminary tests that what processes are available.

  8. Overcome on handling variety of accents from people requesting prompt service.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Pros

    You challenge yourself to improve your customer service skills in not friendly situations.

    Cons

    Too much pressure from supervisors dealing with short time goals to reach.

    Advice to Management

    Improve employee motivation keeping in mind they are human beings.

  9. Very profit minded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    40 he's per week guaranteed. Ensure people come to work on time

    Cons

    Change rules very often after training on opposite information

    Advice to Management

    Stop changing rules often

  10. Good but not that Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Consultant in Mumbai (India)
    Former Employee - Technical Support Consultant in Mumbai (India)

    I worked at Sutherland Global Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment ,Easy to travel

    Cons

    not bad but has to be more attentive towards employees

    Advice to Management

    be more commutative with the hiring process

  11. Amazon.in consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The working environment,training,tl's are awesome,stress free work,cab facilities,good growth,good devolopment,overall everything was good,carrier can be changed internally after six months according to various criterias.

    Cons

    The package for employees are very low compared to other bpo's.as that is the major requirement for employee,its a very great disadvantage.

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