The Hartford
3.0 of 5 495 reviews
www.thehartford.com Hartford, CT 5000+ Employees

The Hartford Reviews

Updated Mar 12, 2014
All Employees Current Employees Only

3.0 495 reviews

                             

59% Approve of the CEO

The Hartford Chairman, President, and CEO Liam McGee

Liam McGee

(238 ratings)

50% of employees recommend this company to a friend
59 Employee Reviews Back to all reviews
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  • Culture & Values
         
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  • Disapproves of CEO

1 person found this helpful  

horrible

Database Administrator (Former Employee)
Fort Washington, PA (US)

I worked at The Hartford full-time for more than a year

Prosnone there are no pro things

Conshorrible mgrs who tried to fire me after my heart attack and only stopped when their layers told them i had a great case to sue them

Advice to Senior Managementreap what you sow

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Micromanaged epic fail when it comes to managing Nurses!

Case Manager/Clinical Intake (Current Employee)
Bloomington, MN (US)

I have been working at The Hartford full-time for more than 3 years

ProsFamily Medical Leave is decent.

ConsWhere to start with the Short term disability clinical intake dept & Case management for STD? When you do not have staff managing this dept who have clinical experience nurses and or doctors it becomes very difficult when you are trying to explain calls and policy issues relating to your clinical insight. Pushing calls through and not being able to take the time to really asses the clinical background and information leads to stress. It's my liscense on the line not there's so they could give a hoot in caring about the people "we have empathy for." I have now moved on and I think 75% of the nurses in the existing dept have as well. Case management is a joke when you cannot practice like a nurse.

Advice to Senior ManagementHave nurses as mangers?...

No, I would not recommend this company to a friend

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2 people found this helpful  

Morale is still as low as can possibly be.

Director (Former Employee)
Hartford, CT (US)

I worked at The Hartford full-time for more than 10 years

ProsThose reasons do not exist anymore, unfortunately. The employees who remain saw how they forced out long term age 50+ ees under the guise of a gun-to-the-head medical offer. The amazing talent that has left that once-great company is plain mind-boggling. And the upper management doesn't even know it bc they are too busy picking up pennies from the floor.

ConsAs a public company, HIG is owned by its shareholders, NOT its employees nor its customers. Therefore, ALL decisions are made to benefit the shareholders. There is a much reduced regard for customers and hardly any regard for employees. Buy the stock, but don't work there. It's just not worth your mental health.

Advice to Senior ManagementStop SAYING how important work/life balance is, and start helping your employees ATTAIN IT.

No, I would not recommend this company to a friend

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bad company stay away they will cheat you out your money

Inside Sales Representative (Current Employee)
Baltimore, MD (US)

I have been working at The Hartford full-time for more than 3 years

Prosdon't work don't deal with them bad company

Consbad company they will cheat people out money

Advice to Senior Managementbe fair and honest your business will do better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Impossible metrics and micromanagement

Anonymous Employee (Current Employee)

I have been working at The Hartford full-time

Prosmy coworkers are cool. they give you generous PTO, but the reason they're able to give great PTO is because it's cheaper to do that than pay a decent wage

Conswhere do I begin? I signed up for this job thinking it would be more investigative, but it feels more like a low end customer service job. Managers do not know anything about the company outside of claims, so if you're looking to get out of claims, there's no real path. the office employs mostly young adults, but the company itself and the managers' mindsets are quite antiquated. There's no flexible shifts or work hours. It seems like everyone is looking for other jobs. I feel sorry for our insureds who are paying double the average auto premium for crappy customer service w/ hig because we're not allowed to let incoming calls go to voicemail.

Advice to Senior ManagementHave a little faith in your employees and lay off the metrics. Claims will close and customers will be happy without manageres breathing down everyone's necks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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This company has no respect for it's employees

Senior Sales Representative (Current Employee)
Allentown, PA (US)

I have been working at The Hartford full-time for more than 10 years

ProsThe ability to work from home.

ConsA lot of work for very little money

Advice to Senior ManagementStart trying to think of your employees as people instead of numbers

No, I would not recommend this company to a friend

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Your are not a person, your a number.

Specialized Service Representative (Former Employee)
New Hartford, NY (US)

I worked at The Hartford full-time for more than a year

ProsStandard 9 to 5 business which is very nice. Consistent work schedule and a lot of paid time off. Decent training experience.

ConsBusiness focus lacks some morals and ethics. Focus on pushing numbers. You are a number not a person. Will try and push you into a telemarketing type of position.

No, I would not recommend this company to a friend

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Chief Underwriter Group Benefits

Anonymous Employee (Former Employee)

I worked at The Hartford

ProsThe first 15 years were great! There used to be great training programs and I was promoted every year. It was my first employer out if college and thought it would be my last.

ConsHuge changes and new management styles on 2013. They're facing huge budget cuts and are replacing top talent with lower paid employees. They're in a serious downsizing mode with a business model to raise rates and price themselves out of the market.

Advice to Senior ManagementKeep people that are dedicated to the company because they're hard to find. Don't invest years of time and money to train employees and then give up.

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Analyst

Anonymous Employee (Former Employee)

I worked at The Hartford

ProsCompany good to work for you get a good amount of PTO for a beginning employee and it offers remote work.

ConsWorked 32 years for this company. They laid me of by shipping my job to India. I retired due to my years of service and they gave me NOTHING for my retirement!!!!

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Culture where people are simply rude and cut throat

IT Specialist (Former Employee)
Hartford, CT (US)

I worked at The Hartford full-time for more than 8 years

ProsPay (Until your position is outsourced which is inevitable)

ConsHigh turnover, jobs are constantly being eliminated. It's not worth the money to have your character defamed daily by Management and peers. The Hartford also has a horrid reputation from customers. Take a second and review their public Facebook page.

Advice to Senior ManagementYou are killing your company

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The Hartford – Why Work for Us?

​​Overview​​ ​​​The Hartford spirit is collaborative, collegial, and community oriented because our culture is rooted in shared values. Our employees live the values of integrity, teamwork, customer focus, financial… Full Overview

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