The Hartford

  www.thehartford.com
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The Hartford Reviews

Updated 8 August 2014
Updated 8 August 2014
555 Reviews

3.1
555 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
12 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 55 reviews)

  • Work from home option can be available after a year or two also (in 37 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 30 reviews)

  • It's best to start out in the call center but then move on from it after no more than 2 years (in 17 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Unstable and negative working environment with no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales  in  Allentown, PA (US)
    Former Employee - Insurance Sales in Allentown, PA (US)

    Pros

    They give you a good amount of paid time off, BUT.....

    Cons

    They give you a hard time when you want or need to take time off(although you have plenty of it to use). Its a constant revolving door,turnover is constant..I had 9 managers in 6 yrs due to company downsizing or re-aligning, most of them coming in with no sales or phone sales experience.It is who you know,not what you do. Never worked in such a negative/toxic situation, constant up set with poor management and the computer systems were so broke that their IT dept. had no solutions.Due to turnover the phones were so busy you couldn't breath,and big brother was watching everymove,writing you up for everything. Worked there 6 plus yrs until I could no longer stand the stress.

    Advice to ManagementAdvice

    Clean house of the useless management. They foster a negative environment and have no clue on how to do the job that their team is responsible for. UPDATE YOUR COMPUTER SYSTEM FOR GOD SAKES. You should be ashamed to have a company this size and provide such poor tools to the very people responsible for making your company money. Again, shame on you Harford.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    If you're a managers teachers pet, you'll do fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    has clout with the name recognition to those who don't know any better

    Cons

    used to be an open caring inclusive environment until recently

    Advice to ManagementAdvice

    not enough space here

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Disappointed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    None really, the vacation time is sufficient. Work at home is available, but not offered any longer. Really. Don't think there is any pros

    Cons

    Management / Team-leads are passive aggressive and angry vindictive people willing to destroy this company to settle their personal agendas.

    Advice to ManagementAdvice

    Replace team leads / try training management to manage employees. Remember your front line employees speak with your customers, so maybe it might not be appropriate for your team leads to be mentally abusive to their employees. After all it's those employees who are the face of the Hartford, or have you forgot that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the company benefits are great

    Cons

    no one is a team player

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Stale, old fashioned, passive aggressive company - covered in dust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President/Director  in  Hartford, CT (US)
    Former Employee - Assistant Vice President/Director in Hartford, CT (US)

    Pros

    It's a great place to work because you'll have lots of horror stories to share with many other former Hartford employees at cocktail parties!

    Cons

    Terrible, passive aggressive corporate culture. Miserable managers and executives and are angry that their stock has fallen from $103 a share (2007-2008) to current $35(2014) levels. Many are under water with their mortgages / home values in Connecticut and can't leave. Current executive team has not been able to "shock" the company and reinvigorate its business lines - even with large sell offs. The company has been moving from "life support" to "hospice" gradually over the past few years. Truly a company that has seen its glory days. Time to buy a coffin and hold the funeral - it's starting to stink!

    Advice to ManagementAdvice

    Wake up! Same old same old ain't gonna get you nowhere! The company needs to purge itself of layers of "Kool aid drinking" staffers that guard against change. Not open to new ideas - or people from different corporate cultures. That place is chocking on its own red tape!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Soured, betrayed, hurt, disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    None, anymore. You have to sk up ( sell your soul) to mgmnt to move up

    Cons

    Mgmnt lies about "teamwork". The "little people" are underpaid and underappreciated. Yet they do the work necessary for their higher paid and better paid/treated co-workers in the same dept. My impression is that Liam is making all these changes, selling off parts of the company, "RIF"-ing to male only himself look good, get the extreme raises, then I bet my entire raise ( which was zero.......) that he will quit in about 3 years. He will have more money than God with which to retire. And the 20,000 people left in his wake, will suffer the consequences of his actions. Thank goodness I believe in Karma. I will survive the evil and darkness in his soul. Do not ever apply for a job at The Mighty Hartford, please......... Go elsewhere. Thank you for reading my review.

    Advice to ManagementAdvice

    Please help me to understand: $495 Million dollar profit, Liam gets a 64% raise of $16.1 Million dollars, and this year I got a zero bonus and a zero % raise. Could some one in Home Office please reply to this to help me understand? I have worked over 30 years , 8 different employers, and have NEVER NOT received a raise. I have received several awards at The Hartford, yet this year, the pool of money allotted went to the higher salaried workers in my dept.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    The Ending of a Proud Insurance Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Examiner  in  Hartford, CT (US)
    Current Employee - Senior Claims Examiner in Hartford, CT (US)

    Pros

    Great Name Recognition and long history in the Insurance Field.

    Cons

    Extreme micromanagement. CEO pushing to offshore as many jobs as possible.

    Advice to ManagementAdvice

    Stop sending American jobs offshore.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator  in  Fort Washington, PA (US)
    Former Employee - Database Administrator in Fort Washington, PA (US)

    Pros

    none there are no pro things

    Cons

    horrible mgrs who tried to fire me after my heart attack and only stopped when their layers told them i had a great case to sue them

    Advice to ManagementAdvice

    reap what you sow

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Micromanaged epic fail when it comes to managing Nurses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager/Clinical Intake  in  Bloomington, MN (US)
    Current Employee - Case Manager/Clinical Intake in Bloomington, MN (US)

    Pros

    Family Medical Leave is decent.

    Cons

    Where to start with the Short term disability clinical intake dept & Case management for STD? When you do not have staff managing this dept who have clinical experience nurses and or doctors it becomes very difficult when you are trying to explain calls and policy issues relating to your clinical insight. Pushing calls through and not being able to take the time to really asses the clinical background and information leads to stress. It's my liscense on the line not there's so they could give a hoot in caring about the people "we have empathy for." I have now moved on and I think 75% of the nurses in the existing dept have as well. Case management is a joke when you cannot practice like a nurse.

    Advice to ManagementAdvice

    Have nurses as mangers?...

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Morale is still as low as can possibly be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Hartford, CT (US)
    Former Employee - Director in Hartford, CT (US)

    Pros

    Those reasons do not exist anymore, unfortunately. The employees who remain saw how they forced out long term age 50+ ees under the guise of a gun-to-the-head medical offer. The amazing talent that has left that once-great company is plain mind-boggling. And the upper management doesn't even know it bc they are too busy picking up pennies from the floor.

    Cons

    As a public company, HIG is owned by its shareholders, NOT its employees nor its customers. Therefore, ALL decisions are made to benefit the shareholders. There is a much reduced regard for customers and hardly any regard for employees. Buy the stock, but don't work there. It's just not worth your mental health.

    Advice to ManagementAdvice

    Stop SAYING how important work/life balance is, and start helping your employees ATTAIN IT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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