The Hartford Reviews

Current Employee – been working at The Hartford full-time for more than 7 years

Pros – Lofty goals from senior management

Cons – translate to worker bee level, means do more with less time, more demands and do it well

Advice to Senior Management – Pay what is fair - for as much human intervention as is needed to correctly determine claim outcomes and benefits, pay us fairly.

No, I would not recommend this company to a friend

Current Employee – been working at The Hartford full-time for more than a year

Pros – There is a high demand for this job/line of work.

Cons – Its hard to get outside of your direct line of work in terms of career progression

Advice to Senior Management – Employee Incentives go far when you overwork your employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at The Hartford full-time for more than 3 years

Pros – good training and good people

Cons – management is not experienced in business education/knowledge and lacks fundamental leadership skills.

Advice to Senior Management – go to business school and learn how to be leaders!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at The Hartford full-time for more than 10 years

Pros – great people to work with. better than average benefits. great time off policies including being able to buy extra week of vacation.

Cons – executive leadership is almost entirely new to the company. constant changes to vision and strategy. investment in technology is years behind peer companies.

No, I would not recommend this company to a friend

Former Employee – worked at The Hartford full-time for more than 3 years

Pros – Bonuses, benefits. Bonuses are handed out yearly based upon score of mid year & increasing those scores through the end of the year review. There is then a pool for the bonuses, depending on how many are still in the role the bonus may be bigger or smaller. Pay is great for LPN's low for RN'S. You have your own cubicle to take calls. Knowledge about disability and FMLA will increase.

Cons – No flexibility of your time. Can only make up a very limited amount of PTO time per month (under 5 hours). The PTO time does include sick days. If you have kids and family this position does not allow flexibility for work/life balance. There is no talking to peers through your day no interaction outside taking call after call. High stress to meet demands of call times, even though you can not control the other person on the other line. Moral can be low with the turn over rate. Training is not consistent base on the information received in the classroom then what it is on the floor.

Advice to Senior Management – As a nurse it is very difficult to not have management that are not nurses. Explaining and presenting changes and critical thinking ideas are not considered and turned down. When making suggestions or questioning protocol you will be considered "rocking the boat" and they will look for reasons to let you go. I was in this position for 4 years and wanted to move onto case management. I had to jump through loops to finally be in the case management position. The dysfunction continued into the case management role. The grass is greener on the other side outside the disability division.

No, I would not recommend this company to a friend

Current Employee – been working at The Hartford full-time for more than 7 years

Pros – Flexible work schedule, 'remote work' opportunities

Cons – High volume work load, (i.e., 50+/hr week), non-competitive salaries, inconsistent management

No, I would not recommend this company to a friend

Current Employee – been working at The Hartford full-time for more than 7 years

Pros – Overall co-workers are caring and thoughtful people, hard workers.

Cons – No work life balance, Poor technology,
No accountability from management,
Too many layoffs and more demands on workforce,
Senior leaders are not ethical,
Horrible compensation and bonuses,
Management only gives lip service, they don't care about staff.

Advice to Senior Management – Fire managers and directors and hire leaders that have balance and fairness.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at The Hartford full-time for more than 3 years

Pros – Rapid ability to move up the corporate ladder due to constant revolving door

Cons – People put in management positions who have no ability to be great managers/leaders, micro-management all the way from the top down. A lot of "back stabbers." Job required staying late and coming in on the weekends [amazing how may people would actually be in the office on a Saturday afternoon]. Wages and or salaries are not inline with other "top carriers." Saw numerous people go to lunch and never return. In a 2 year span I had over 5 different supervisors and two different managers, all with different agenda's.

Advice to Senior Management – Take a step back and evaluate the situation/big picture , don't need an MBA from Headquarters to do that!

No, I would not recommend this company to a friend

Current Employee – been working at The Hartford full-time for more than 3 years

Pros – The people are friendly and generally good to work with. Work-from-home capabilities is nice.

Cons – Computer tracking, even for salaried employees. Outsourcing. Poor management decisions. "Manager musical chairs." The executive leadership members are entirely different than 3 years ago, as everyone has left.

Advice to Senior Management – Make your employees and shareholders happy otherwise you will continue on your demise.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at The Hartford full-time for more than 10 years

Pros – Good benefits, although you pay a lot for health insurance and it doesn't cover a lot with high deductables. Great time off, although very hard to get the days off you actually need.

Cons – Very stressful, demand way too much. Treat you like your disposable. No one knows what their doing. Very bad managers. Many jobs out-sourced. They use metrics that depends on your teeny raise, don't expect much more.

Advice to Senior Management – Stop treating employees like slaves. Managers have their favorites. Get with the times, stop hiring people off the street and treat older employees with respect.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company