Towers Watson

www.towerswatson.com

Towers Watson Reviews

Updated 30 January 2015
Updated 30 January 2015
427 Reviews
3.4
427 Reviews
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Towers Watson CEO John Haley
John Haley
200 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

119 Employee Reviews Back to all reviews

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  1.  

    Makes it a focus on employee health and wellbeing but not as well on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson as a contractor

    Pros

    Collaborative culture is present
    Focus on introducing programs for employee wellbeing but if in consulting role can be hard at times to take full advantage of programs

    Cons

    Most times company money/budget can prevent spending on employee development i.e formal training
    Not much opportunity on exciting projects but this can come down to relationship with direct manager unless you speak up, consistently

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    good company culture, knowledge sharing

    Cons

    have to find own way to work/life balance

    Recommends
    Approves of CEO
  3.  

    Good consulting firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Asia (Philippines)
    Current Employee - Anonymous Employee in Asia (Philippines)

    I have been working at Towers Watson

    Pros

    Laid back environment
    Casual dress
    Flexible work arrangements
    Chance to work with really smart and bright people
    Pays relatively well
    Multi cutltural

    Cons

    Not much choice for career growth
    You have to be really, really, really smart to get noticed
    Progressing in your career also means, "it's who you sometimes know"

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Toronto, ON (Canada)
    Current Employee - Actuarial Analyst in Toronto, ON (Canada)

    I have been working at Towers Watson full-time (less than a year)

    Pros

    You get great amount of support and resources when it comes to exam reimbursements, study materials etc. The process is easy and quick.

    Cons

    Some people are smart while some are really dumb. But management focuses on recruiting people who knows how to talk a lot hence they're recruiting very very stupid people.

    Advice to ManagementAdvice

    Focus on work-life balance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Great working environment and learning experience

    Cons

    tight schedule and busy weekends

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Benefit Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Towers Watson

    Pros

    Cleanest call center ever! Many extremely nice, knowledgeable people. The permanent employees as a whole are great folks, usually in a good mood, and genuinely out to help people to the best of their ability. They ran contests giving prizes for most enrollments, etc. There was a possibility of up to a $750 bonus, but factoring in about 10 different (very different) situations affecting your bonus, it was close to impossible to obtain this amount. They provide meals a few times a month usually pizza which is nice. You will obtain your Life & Health insurance license through the company at their expense. This is a fast paced job during open enrollment and time goes by quickly.

    Cons

    Parking is minimal at best. During open enrollment unless you choose a very early shift, you can't park in the main lot, although they did add some to the parking lot in December, not utilizing the space well in my opinion. Nobody working seasonal was paid for any holidays or given any time off for the holidays only 24 hours. When the season ends, they have your supervisor standing at your desk when you get in, tell you assignment over and have you clean out your desk. Not nearly enough training in practical experience to start with, you learn as you go. Rather than keep the the new hires who meet company standards, each year they have a hiring event. The caliber of people in some instances have been below par, generally these are the first that get let go at the end of the season.

    Advice to ManagementAdvice

    Get company policies in order and be clear about what those policies are. When asking a question, if you ask 3 different supervisors the same question you get 3 different answers. If someone has a great work ethic and is making One Exchange money, find a place to keep them. Many high caliber, good people with great attitudes and work ethic were let go.

    Recommends
    Negative Outlook
  8.  

    Nice place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than a year)

    Pros

    Management is aware of the needs of their employees

    Cons

    Manager & TC only provides opportunities to their favorite employees

    Advice to ManagementAdvice

    Try not to provide all opportunities to your friends in the office just be rational

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    good place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    Nice place to start your career, quality work done with enriching experience of learning some good tools and databases. Salary increment and bonus is usually above the industry standards. Young team, making it comfortable for people to adjust easily.

    Cons

    Sometimes one faces the challenge of being managed by the incompetent manager as the team is quite young. No work life balance during peak time (which stays so around the year). I feel most of the work is delegated to the junior employees while you can see project managers whiling away their time. It is demotivating and unfair.

    Advice to ManagementAdvice

    Please make sure that the salary increment and bonuses are actually based on the quality of the work done by an employee and not on the general opinion of the colleagues.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good employer, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuary in Atlanta, GA (US)
    Former Employee - Actuary in Atlanta, GA (US)

    I worked at Towers Watson full-time (more than a year)

    Pros

    Bright, resourceful group of consultants
    Huge portfolio of large clients
    Excellent opportunity to work on a variety of projects

    Cons

    Job security
    Upper management somewhat detached from those they are managing

    Advice to ManagementAdvice

    Communicate more effectively with employees regarding performance goals

    Recommends
    Positive Outlook
  11. 4 people found this helpful  

    Pension Analyst/Administrator - Pension Administration Group (PAG)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Analyst in Philadelphia, PA (US)
    Current Employee - Pension Analyst in Philadelphia, PA (US)

    I have been working at Towers Watson

    Pros

    Easy to get hired (most locations now focus on new hires who start as temps for 6 months or a year, which is great if you do not have experience, or they only hire those with a lot of experience in a rival company). The company is very flexible - you get 15 days of PTO from your date of hire and as long as you get your work done ahead of time, you can take them as needed. Also, the company recently changed their dress-code policy from business casual to allow you to wear jeans everyday if you wish (still under the business casual umbrella, though - clients do visit the offices and you should look put together). Also, working from home has not been an issue when I've needed to, but the company still likes you to be in the office on a regular basis.

    Cons

    Salary is much lower than the industry standard and negotiation of salary or requests for a raise are generally met with a "Nope". If you are a good, smart, hard-working employee, you generally get taken advantage of in terms of having to do a majority of the workload on teams, however, if you speak up about being overworked it's generally remedied pretty quickly. There is a billable hours requirement (which is standard for a majority of corporations), however, it is unattainable. For the lower level employees you are expected to have 1600 hours of BILLABLE time per fiscal year (ie., time the company can bill to a client for work you've done - if you don't have anything to do, you don't get billable hours). If you do the math on that 1600 hour goal, you need to get 6.7 hours of billable work per day MINIMUM, every single day of the week, WITHOUT taking account for holidays or PTO (or slow-periods within the company where your workload may be at a minimum, to no fault of the employee). In a nutshell, it is not an attainable goal for most people. Additionally, your billable hours goal is worth 70% of your yearly assessment and therefore greatly affects your promotion and salary increase possibilities. There is not a clear path of advancement and you are generally oblivious to what other departments do within the company (and therefore, you are not aware of the opportunities they may present to you). Finally, if you move voluntarily while employed for Towers Watson, do NOT expect a Cost of Living Adjustment to your salary.... even if you ask for it. The response will be "we didn't ask for you to move, you're not worth that to us".

    Advice to ManagementAdvice

    The CEO has been traveling all around the country for the last year (and will continue to do so in 2015) to introduce himself and "see what the people think" - the reality is that he gets to travel the country on the company's dime (including the travel expenses, meals, hotels, etc.) to pop into an office or two for a couple of hours where the employees aren't going to speak up about anything because nobody knows him on a day-to-day basis. I'm not saying that he is a bad guy in any way (I've never met the man), but this exercise is wasteful and futile. Reallocate those travel funds to pay your employees what they deserve - I guarantee your turn-over rate will decrease.

    Recommends
    Neutral Outlook
    No opinion of CEO

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