UniFirst Reviews

Updated 20 September 2014
Updated 20 September 2014
237 Reviews
3.2
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
179 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 12 reviews)

  • Good sales training material and now I'm just trying to fill a 20 word minimum (in 11 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 13 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 8 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operator  in  Owensboro, KY (US)
    Former Employee - Operator in Owensboro, KY (US)

    I worked at UniFirst full-time for more than a year

    Pros

    Ok job for a high school drop out or an elderly person.

    Cons

    Low pay, high turn over, a lot of favoritism by supervisors and team leads

    Advice to ManagementAdvice

    Go union!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Run and don't look back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Winston-Salem, NC (US)
    Former Employee - Outside Sales Representative in Winston-Salem, NC (US)

    I worked at UniFirst full-time for less than a year

    Pros

    I wish I had something good to say.

    Cons

    Low pay
    Drive you to death
    No life outside of work
    Poor products
    High Turn Over
    Manage by fear

    Advice to ManagementAdvice

    Stop using fear to drive your sales team.

    Doesn't Recommend
    Disapproves of CEO
  3. 3 people found this helpful  

    Such a Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Ocala, FL (US)
    Former Employee - Outside Sales Representative in Ocala, FL (US)

    I worked at UniFirst full-time for less than a year

    Pros

    Impressive training program although grueling. Reasonable benefits. Might be a good opportunity if you are new to sales to "learn the ropes" but I would suggest to keep looking at other job opportunities as soon as your training is over.

    Cons

    No consideration or adjustments in expectations/quotas based on territories. All territories are not created equal. Micro managed. *Extremely* high pressure sales position. Management is relentless.

    Advice to ManagementAdvice

    Out in the field you are beat up, treated like crap, and routinely tossed out on your behind. Provide an environment in the office that counter balances that. Stop beating up your reps in the office!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    Horrible Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than a year

    Pros

    Industry leader, name recognition, decent benefits.

    Cons

    Horribly micro managed at all levels. Management does not trust any of their employees. Extremely dated technology which your activity logging is based on. Extremely high turn over in sales reps. In a year, I have 15 sales reps come and go. Micro management makes it difficult to utilize time selling vs logging activity.

    Advice to ManagementAdvice

    Trust your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    HELL!!!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative  in  Landover, MD (US)
    Current Employee - Route Sales Representative in Landover, MD (US)

    I have been working at UniFirst full-time for less than a year

    Pros

    The only good thing about working here is that you have a job, get paid weekly, meet new people, and can lose weight with all of the salve work that they put on you.

    Cons

    WHERE SHOULD I START... Empty promises, no training whatsoever, Just throw you on a route and even management doesn't know anything about the accounts, work about 12 hours a day and no overtime, still stuck in the 1970's as far as technology, CHEAP....

    Advice to ManagementAdvice

    SELL THE COMPANY..... THERE'S NO HOPE FOR THIS HELL HOLE.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Short lived mistake in my career path.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Rocky Mount, NC (US)
    Current Employee - Outside Sales Representative in Rocky Mount, NC (US)

    I have been working at UniFirst full-time for less than a year

    Pros

    Working outside as with most sales positions

    Cons

    long hours, living under micro management. Lack of empathy. Promotes deception on all levels of management. Company mission statement contradicts mgnt. actions in integrity at all levels.

    Advice to ManagementAdvice

    Learn the golden rule. "Do unto others as you would want done to you."

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Warehouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse  in  Hyannis, MA (US)
    Former Employee - Warehouse in Hyannis, MA (US)

    I worked at UniFirst full-time for less than a year

    Pros

    Was able to work 40 hours no matter what. Left to do my own thing and got work done how I thought best.

    Cons

    I've never seen such corruption in the management position. Hated working for the company after only a couple months. Not a good work environment.

    Advice to ManagementAdvice

    Learn how to run a functioning company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    ABSOLUTE NIGHTMARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Fort Myers, FL (US)
    Former Employee - Sales Representative in Fort Myers, FL (US)

    I worked at UniFirst full-time for more than a year

    Pros

    good entry level sales position to learn the ropes and prep for your next job. which wont be that far away when you see how much you hate it there. Gm is a generally good guy. Family man. I generally believe he wants the best for his people.

    Cons

    This is from what I have experienced myself, cant speak for others:

    The sales manager is the worst manager/leader/person that I've ever worked under.

    off color remarks about race, sex, drugs. profane disgusting language, intimidation by management, constant threat of losing your job, constant talk about personal issues among sales reps.

    if you have a family, forget it, you drive them nuts after 3 months due to the stress and anxiety that management puts people through. Revolving door of reps in and out. No credit given for good work.

    special favors given to one rep in the office, a generally horrific place to call work, no recourse if you have a legitimate complaint, constant HR issues arising every single day.

    Horrible. No other word comes close.

    Advice to ManagementAdvice

    take a hard look at your branch

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Short term job with decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than a year

    Pros

    Decent base salary. Commission structure could be better. Sales reps are pretty helpful.

    Cons

    Lack of management involvement makes gaining new business difficult. Training program doesn't help with the product, only with the process. Not a long term job. 1-2 years max. Takes 6-16 weeks to get paid on a sale.

    Advice to ManagementAdvice

    Be involved. know the difference between a leader and a boss. Managers at this company are in the boss category.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I'm a route sales representative also known as delivery driver and service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative  in  Neenah, AL (US)
    Current Employee - Route Sales Representative in Neenah, AL (US)

    I have been working at UniFirst full-time for more than a year

    Pros

    Number one thing about being a delivery driver is your boss is not sitting in the truck with you breathing down your shoulder and during the summer you get to enjoy the nice weather.

    Cons

    Challenges include not getting your proper product for your route, which then the managers seem to think you should have to run a special for. If you have old trucks then we'll like mine it breaks down all the time. You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good..

    Advice to ManagementAdvice

    Don't say that your going to do something and not do it.. Learn to respect your route drivers who are out there doing the dirty work for the company trying to keep the customers happy. Especially when we don't get paid for crap.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Worked for UniFirst? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.