Unum Group Reviews

Updated 4 April 2015
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24 Reviews
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Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
10 Ratings

24 Employee Reviews

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  1. Boooooo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LTD DBS
    Current Employee - LTD DBS

    I have been working at Unum Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay
    Room for advancement
    Any department outside of benefits (& IT from what I hear) is supposed to be great.

    Cons

    They encourage dishonesty if it makes the metrics measure up they look the other way. The talk about the LTD DBS being the face of this company but behind the scenes they treat us poorly - I've seen at least 5 people go out for nerves in my small area alone over the past couple of years. Management doesn't get what's going on and all they're barking about being "innovative" ends at claims management where the ideas should come to fruition. I'm just keeping my head down trying to get by and pretending their endless initiatives are making a difference. It's become clear creative solutions need not apply. I can't wait to "pay my dues" and move anywhere in this company except benefits - they work us like dogs there. I'm tired of hearing co-workers crying in their cubicles after work.

    Advice to Management

    You've got a lot of very talented very hardworking very unhappy people managing your claims - you may want to stop slapping around the face of your company.

  2. Not the place it was ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Surrey in Dorking, England (UK)
    Former Employee - Surrey in Dorking, England (UK)

    I worked at Unum Group full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    A fabulous training ground from which to move on after a year or so. Great staff on the whole... Nice setting.

    Cons

    Poor management although senior management continue to come and go, staying a while to say the right things. Seems that staff retention is deteriorating as the influence of the parent company removes all fun. Promotion hard to come by and minimal salary raises.

  3. Good benefits, Bad bosses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great benefits. Nice cafe. Good salary.

    Cons

    Terrible management. Awful people to work for.

    Advice to Management

    Fire all your senior execs and start fresh.

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  5. Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay on most occasions

    Cons

    Low Pay after bonus as well

    Advice to Management

    Nothing

  6. Helpful (3)

    Becoming a less desirable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Portland, ME (US)
    Former Employee - Client Service Specialist in Portland, ME (US)

    I worked at Unum Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can learn a lot about the insurance industry at UNUM, fellow employees are supportive of other employees, even when they have their own heavy work loads.

    Cons

    UNUM drops on its ranking on the best places to work in Maine each year. UNUM for many years remained in the first or second place as best places to work for large companies in Maine, but has experienced a steady slide downwards on the list and now struggles to remain one the list. I spoke to HR at UNUM about this and they acknowledge that UNUM is struggling and is trying to manage its reviews the best it can. UNUM , like many big companies now, asks employees to manage very heavy volumes of work especially for the service areas and disability benefit payers. I have worked at UNUM for many years, and in my opinion, it is not as desirable a place to work as it was. Stress is a serious issue among the employees, but upper management, in my opinion is more interested in getting the highest production numbers it can from each employees, and hopes its employees will remain off stress disability.

    Advice to Management

    Upper management knows it drives its employees very hard for production, this will continue as long as the economic climate supports it.

  7. Helpful (1)

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The staff (claims reps, vocational, medical staff) are great to work with.

    Cons

    This company has a revolving door- so many employees leave after a short time there.
    No matter how well you do your job, directors/management tend to focus on the negative too much. I believe they are trained to do this.
    If you are a working mom, forget about being good enough to make it to their annual performance/achievement club, mostly at Disney World. I kept a log, mostly young single employees who are able to devote more time and go to happy hours tend to make it on this list. Women who make it are young and/or single.

    Advice to Management

    Re-evaluate a "manageable case load". given all of the "extra" steps reps. must take on claims, Management is out of touch and seems focused solely on profit.

  8. Coworkers great; unethical upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Worcester, MA (US)
    Current Employee - Anonymous in Worcester, MA (US)

    I have been working at Unum Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People are great to work with; some tools are very useful; great locations.

    Cons

    Upper management cares more about their own pockets than shareholders. Decisions affect management bonuses positively, stock value negatively. Be careful with this group.

    Advice to Management

    Do what you are supposed to do. Shareholders first, your pocket last.

  9. Helpful (1)

    Client Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Client Management
    Former Employee - Director, Client Management

    I worked at Unum Group full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Very good benefit package, lot of tenure in departments other than sales.

    Cons

    Outdated technology, sales office very segregated (sales vs admin) , inexperienced management, way too much favoritism and bias.

    Advice to Management

    Update technology. Really be honest about the run away power sales managers have. Change sales interview process, too many decision makers.

  10. Career opportunities are limited and senior management is out of touch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Glendale, CA (US)
    Current Employee - Anonymous Employee in Glendale, CA (US)

    I have been working at Unum Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible work schedule. Work/Life Balance.

    Cons

    No room for growth! Limited career opportunities in Glendale. Senior management is out of touch.

    Advice to Management

    Listen to your people

  11. Helpful (2)

    Unrealistic expectations with respect to work load. Working atmosphere is punitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Consultant in Glendale, CA (US)
    Former Employee - Clinical Consultant in Glendale, CA (US)

    I worked at Unum Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO, health insurance and retirement options are decent.

    Cons

    Department managers are highly critical and offer little praise for a job well done. On an almost daily basis it is and was impossible to take breaks or a full lunch hour due to the unrealistic work load. My manager who has since been demoted operated from the CYA point of view and would throw anyone under the bus to save his skin.

    Advice to Management

    Unum has a low morale problem due to management's poor attitude. Work on supporting your team members, teaching where needed, and show appreciation for the hard work which is done on a daily basis.

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