Visionworks

www.visionworks.com
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Visionworks Reviews

Updated 15 February 2015
Updated 15 February 2015
33 Reviews
4.0
33 Reviews
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Review Highlights

Pros
  • The benefits are nice, a free pair of glasses with whatever you want on it every year (in 9 reviews)

  • Flexible hours, worked around school and life schedules (in 8 reviews)


Cons
  • Nothing was good enough upper management who still found some way to treat you like dirt (in 14 reviews)

  • The place where I work now EVERYBODY can bonus including part time employees (in 9 reviews)

More Highlights

33 Employee Reviews Back to all Reviews

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  1.  

    I really like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks

    Pros

    The co workers are amazing. The manager works with your schedule

    Cons

    It gets really busy, and some of the customers complain a lot

    Recommends
    Positive Outlook
  2.  

    Hit or miss depending on location. Fairest opinion on Visionworks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GM RS EWS OD TECH in Minneapolis, MN (US)
    Current Employee - GM RS EWS OD TECH in Minneapolis, MN (US)

    I have been working at Visionworks full-time (more than 10 years)

    Pros

    Company provides loads of training materials and helps build knowledge on optics. Knowledge = helping "SERVE" patients better. Personally, I like how Visionworks set up guidelines to help anyone step into medical sales, whether the new hire is coming from no background on optics, no retail experience, and/or the alternative where coming from optical background but it helps making the sale process goes faster (giving that the store is higher volume) without sacrificing the experience and the quality of the patient's time. Excellent balance between the medical/manufacturing/retail industries. Advancement is easily done given you have a General Manager that likes you and that your sales performance is consistence. Benefits are provided and given covered pair of eyewear every year and you also get an exam. Hours may or may not work in your favor, you will have to open and close certain days which will give you constant flexibility. Weekends are required but you're in retail. Get over it. Commission is fantastic given you sell often. Disclaimer; not all position will be selling therefore you shouldn't bank on commission if you're an Optometric Tech, but this does vary by locations. The struggle for most optician is that where do you want to work? Corporate or private practices? There is advantages to both. Corporate gives you more room for advancement and great benefit packages. Paid vacation, personal, holidays and networking opportunities. You'll received support if you ask, some upper-management are beyond willing to help if you ask. Optics is tricky and even the people who've been vetted as veterans here are still stump by it. Great system of support. If you keep good relations, you can work between stores and benefit from experience.

    Cons

    Okaaayy. This part I will refrain from professional and bump it down to a semi-professional demeanor, otherwise I can't provide an honest opinion. Note that I've been thorough with Visionworks, worked at many different locations and invested myself within this cliquey territory. This is my perspective and yes, parts will sound bitter, bias, and bashful. Keep in mind that I've seen plenty and I'll be as fair as I can. Even though the "Cons" section is longer than the "Pros", I'm still with the company and gave it 4 out of 5 ratings. Am I happy here or do I enjoy misery? You decide. Where to start?

    I think this company is great but the people in it (given not all but a strong few) can ruin it for you. There is many different ways that can happen. You can have total disobedient members of your team that will do what they can to make you think twice on why you ask for an application. On the other hand, a strong handful of people whom been with the company for a long time that is very self entitled, I mean it. The level of self entitlement is on a different level, passive aggressive condescending shots are routine on all the conference calls (which is too often per week if you're an GM). The point I don't get is that you've been a GM for less than 2 years, failed at meeting goals and company standards, have the highest turnaround rate for employees, and display poor leadership to your staff and peers and yet you're deemed "Best GM". Good covering up, TD. We all know what's up. Okay, passive aggressive rant done. But to what I was referencing earlier about people who can ruin(a potentially great job/career) is that the accountability isn't fair. You will be held to a different standard depending on where you work and who is in charge. You can easily be shown a write up if you show up late or didn't meet company sales standards whence your peers will get a slap on the wrist, it's the passive aggressiveness. If that does happen, find another job, they're forcing you out. The company doesn't like to fire anyone unless it's dire. They'll force you out instead so they can save the headache from unemployment. Smarter managers cozy up with the Territory Director and become a pawn instead of a target. The manipulation will make it's presence be known. Entry level hires are hit or miss. Sometimes you hire a great individual and they click. Other times you feel as if you are surrounded by people who are recruited by highfiving the unemployment line front of K-Mart.

    "It's retail, get over it" That saying can be swung to give you a push to keep moving bout your day or it will ruin you. Remember, you are in the retail business but any optician knows that patients comes first.(Let's take a detour for a brief moment. As you see, I reference to our source of revenue as patients instead of customers. Often the company reminds you that these people are dollar signs. They only enforce you to sell as much as they patient can afford because we're in retail and we want to use the fact that we are labeled as a medical dispensary to maximize our sales. Yes, that is what they need to do to flourish in the business world, it's okay for your moral compass to waver. When the company encourage you better SERVE your patient, the directive is to pucker up and milk them for what their worth.) The company standard for what you need to sell is fair, but they'll handicap you by promoting the worst sales to drag in the type of "Walmart-ers". Cheap, rude, and unconventional yet you are encourage to bank $250 to $600 off these people who were bait into coming in with the notion "Hey, super cheap glasses. 69 dollars". Then comes the pitch, the up charges, and then the explanation that why the advertisement is vague. It's like we're David, strive to become a strong competitor and triumph over our Goliath, Lens Crafter. But we can't due to our lack of proper guidance, and Lens Crafter isn't such a feat where we need to prove ourself but we are constantly sacrificing quality for quantity, then decide we want both.

    To conclude, I left many things out because it's not worth putting it out in the open. Overall, the people you work with matter. I've seen cases where we have such potential but they left due to poor management and management lack of respect for their work. When you have such a huge group of people across the cities, politics and internal feuding will occur. Debate are settled but the person who has the most influence on the management above will come out on top. If your boss get hounded down by their boss for not meeting their numbers, you'll be counted as casualties because they'll come down on you as well. Doctors are Visionworks employed, they're really nice but expect social awkwardness.

    Advice to ManagementAdvice

    "The Company", when I use that word and I do quite a bit in my review, to me it means the message was pass down through game of telephone. The company's directive isn't bad or as twisted but it's where you hear from and most of the time it's the territory director. "We now have digital progressive!" and the message we got is "Sell digital progressive exclusively." Be fair to your GMs' and their staff. A lot of things are in our control but somethings we can't help. Here's a paradox, if you're going to be unfair, be unfair consistently. A lot of things can swept under the rug without the proper people being alerted. You can't keep an eye on everything especially a company this big so you trust your management to do so, but what if their stained? Keep the TD on their toes and they will the same with the GMs. Not in a malicious way, explain why this is happening.

    Doesn't Recommend
    Positive Outlook
  3.  

    Fun, and good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Specialist in San Antonio, TX (US)
    Current Employee - Desktop Support Specialist in San Antonio, TX (US)

    I have been working at Visionworks

    Pros

    friendly staff, and friendly and understanding upper management.

    Cons

    opportunity for advancement is slow, dress code is strictly enforced

    Advice to ManagementAdvice

    personal growth and room for advancement

    Recommends
    Positive Outlook
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  5.  

    Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    You don't have to have any optical experience, Visionworks will train you. They have locations everywhere so it's very easy to transfer if you have to move.

    Cons

    Vacation time isn't that great and because they are retail there is a lot of black out dates. I'd you're on the store level sometimes the goals are not that realistic and is hard to reach.

    Advice to ManagementAdvice

    Everyone in corporate should be required to work on the store level a couple of times a year so that they can better understand what it is we need.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    good experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optometrist in Denver, CO (US)
    Current Employee - Optometrist in Denver, CO (US)

    I have been working at Visionworks full-time (more than 8 years)

    Pros

    The company offers good benefits, 401k, vacation pay, personal days, health insurance, long term disabiltiy insurance and short term disability insurance as well as other types of supplemental insurance.

    Cons

    the doctors at visionworks do not have the best hours, and I do not have control of my schedule like i did when I was self-employed.

    Recommends
    Positive Outlook
  7.  

    Lead Lab Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Lab Technician in Katy, TX (US)
    Former Employee - Lead Lab Technician in Katy, TX (US)

    I worked at Visionworks full-time (more than 3 years)

    Pros

    Work around your school schedule.
    You get out what you put in to it.
    Working in the lab, I very rarely dealt with the drama of retail side.
    I was always asked to moves up in the company, but because I graduated college, it just became a job until I found my career. People are friendly and helpful to the lab technician.

    Cons

    My position did required some repairs if machines broke down, so I did get dirty. But I was also in charge of maintenance, so machine very rarely broke down. Pay could be better.

    Recommends
    Positive Outlook
  8.  

    Professional, and enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Supervisor in Austin, TX (US)
    Current Employee - Lab Supervisor in Austin, TX (US)

    I have been working at Visionworks

    Pros

    Full time, benefits, fair pay, and I enjoy my work environment.

    Cons

    Training could be more interactive, and ensure understanding of the business for new associates

    Advice to ManagementAdvice

    Update training

    Recommends
    Positive Outlook
  9.  

    They are a number driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in Nashville, TN (US)
    Current Employee - Retail Supervisor in Nashville, TN (US)

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    Challenging, never boring

    Cons

    Open 7 days a week,

    Recommends
    Positive Outlook
  10.  

    Great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks

    Pros

    They offer a lot of cross training and lots of books to learn if your willing to put in the time. Many stores really care about you personally and can be a great place. You can try out didn't stores if they need help and they are always running some sort of incentive prize (like whoever sells the most in their category sunglasses wins a pair) the commission is nice if you work sales (starts 1.9) and it can really add up

    Cons

    Some locations they don't bother learning and it shows, lazy employees, messy stores, and management that doesn't care. People can be cut throat about commission and run you over. And if your not making the numbers they want expect a taking too

    Advice to ManagementAdvice

    They need to promote in company a lot more, there is a joke that to get promoted you'll need to quit and go to lenscrafters first. That we just hire their leftovers for management. Everyone says it just not to your face that we know you do it.

  11. 2 people found this helpful  

    company with growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    as the company grows - so do the opportunities. Visionworks is opening more stores each year. as with any kind of growth there are some "pains" and new discoveries. i think Visionworks is a great place to work - you just have to have a little patience while they catch up on operational technology.

    Cons

    keep focus on customers and delivering exceptional customer service. Associate need to feel that they have the ability to impact the brand and what the customers perception is. Don't focus on the numbers - just what's best for the customer.

    Advice to ManagementAdvice

    challenge your associates to think outside the box. not everything fits into the "plan". the best ideas come from those who do!

    Recommends
    Positive Outlook

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