Waste Management

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Waste Management Reviews

Updated 27 January 2015
Updated 27 January 2015
520 Reviews
2.7
520 Reviews
Rating Trends

Recommend to a friend
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
308 Ratings

Review Highlights

Pros
  • Good pay, really friendly work place environment, growth potential (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)


Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Highlights

130 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good Company overall, sometimes too large for its own good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatcher
    Former Employee - Dispatcher

    I worked at Waste Management full-time (less than a year)

    Pros

    The operations team is very good-being the largest waste hauler in the country they have many resources and service offerings.

    Cons

    The large size of the company can make you and your role insignificant. Work-life balance could be better, they need more personnel for relief.The work gets boring and very robotic..a lot of things are by the book or no way at all. Not a job for those who need a creative outlet.

    Advice to ManagementAdvice

    Better work-life balance would be appreciated to those in operations. Leadership is full of knowledge, but they need to relay the experience all the way down to the drivers and have more opportunity for growth.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Scale Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    The people were friendly and the work was very consistent once you get into a routine.

    Cons

    However, the position was very mundane and it should have been automated by this point. The management did not together very well. The pay was satisfactory.

    Advice to ManagementAdvice

    Automate everything and work with your drivers more

    Negative Outlook
  3.  

    very physically demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Driver in Telford, PA (US)
    Former Employee - Commercial Driver in Telford, PA (US)

    I worked at Waste Management

    Pros

    The work day would end early. Some days I would be done work as early as 1:00 p.m.

    Cons

    You have to be to work by 3:30 A.M.

    Advice to ManagementAdvice

    I would throw in a bonus every once in awhile.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    I have no complaints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver in Pontiac, MI (US)
    Current Employee - Garbage Truck Driver in Pontiac, MI (US)

    I have been working at Waste Management (more than a year)

    Pros

    Great pay good bennifits great co workers

    Cons

    Very hard labor in the cold and hot weather

    Advice to ManagementAdvice

    Say what you mean and mean what you say

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    A review of one of the largest in the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Roll-Off Driver in Atlanta, GA (US)
    Current Employee - Roll-Off Driver in Atlanta, GA (US)

    I have been working at Waste Management full-time (more than 5 years)

    Pros

    Many opportunities in the sanitation industry. Pays top dollar in most positions. Depending on the area, can determine if you work with good people in management or not.

    Cons

    Lots of politics. Its NOT WHAT YOU KNOW... Its WHO YOU KNOW... Front line employees are sometimes treated unfairly and under valued.

    Advice to ManagementAdvice

    Have more empathy for your employees. The creators of the company rules should spend time in the jobs for which they are creating rules about. How can you create rules for drivers if you have never driven or been in a truck?

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Pros

    Very good benefits and perks

    Cons

    no personal growth for me within the company

  8. 1 person found this helpful  

    Great company very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Sales Representative in West Louisville, KY (US)
    Former Employee - Small Business Sales Representative in West Louisville, KY (US)

    I worked at Waste Management full-time (more than a year)

    Pros

    Great pay opportunity for advancement

    Cons

    Must be part of the clique within organization to be promoted

    Advice to ManagementAdvice

    More individual recognition and rewards

    Doesn't Recommend
    Positive Outlook
  9. 2 people found this helpful  

    Corporate needs to be closer to branch offices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Roll Off Driver in Columbus, OH (US)
    Current Employee - Roll Off Driver in Columbus, OH (US)

    I have been working at Waste Management

    Pros

    Good people, hard workers and dedicated.

    Cons

    Still good o'l boy network at times.

    Advice to ManagementAdvice

    Be more in tuned on the local level.

    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Good company overall, plenty of micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Boston, MA (US)
    Former Employee - Sales in Boston, MA (US)

    I worked at Waste Management full-time (more than a year)

    Pros

    Good company, processes are very well thought out, very nice people to work with.

    Cons

    Too much micromanagement, they seem to be out of touch with local competition. This may be a function of being a "Large Blue Chip" in a land of mom-and-pops.

    Advice to ManagementAdvice

    Split the company, spin off the landfills, the residential collections and let the commercial collections run its course.

    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Customer Experience Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ (US)
    Former Employee - Anonymous Employee in Phoenix, AZ (US)

    I worked at Waste Management full-time (more than 5 years)

    Pros

    Great people, management had an open door policy

    Cons

    Too much work for the staff to truly be as effective as possible. Supported other market areas out of the center in Phoenix. Too many different processes in different states. The customer experience team was sometimes overwhelmed with the work load, and the sales and management in the area they were supporting made changes to process on a regular basis and in most cases did not advise the reps or management of the process chnage until a problem with an account occurred.Too many people making decisions.

    Advice to ManagementAdvice

    Listen to the reps and supervisors doing the job to support your operations. They are part of the team, and your communication and support are critical

    Recommends
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Dec 23, 2014Talent Acquisition

    Thanks for sharing your thoughts! We value and appreciate your advice.

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