Amazon.com Interview Questions

Updated 20 Oct 2014
Updated 20 Oct 2014
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  1. 1 person found this helpful  

    Cloud Support Engineer Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Amazon.com in September 2014.

    Interview Details

    You only need to know two things:
    1] Their HR is just bunch of lazy ignorants.
    2] You will be asked weird encyclopaedic questions from any possible IT industry (see phone interview below) - completely different questions then HR was telling me to prepare for. I was expecting to talk more about AWS.

    First, you will write simple test (roughly about 35-40 questions):
    -------------------------------------------------------------------------------
    * difference between ext2, ext3
    * how to find out if web server listens on the port? - browser?, cURL?, telnet?
    * port DNS - 53
    * port POP3 - 110
    * port HTTP - 80
    * what is UDP timeout value
    * 255.255.255.240 is /28
    * what is DNS - domain name system
    * what is reverse DNS good for?
    * in Linux, you have plenty of space, but still cannot write on the drive, what could be the issue? - ran out of inodes
    * what is mysql dump
    * what is orphaned record in mysql - it no longer has a corresponding "parent" record
    * what is NULL in MySQL glossary
    * HTTP error 404 - not found
    * HTTP error 400 - bad request
    * How many VPN tunnels can you have without NAT
    * DNS AAAA - ipv6
    * classes of private IP addresses
    * what does it mean if you have IP address of 169.XXXX - DHCP not working
    * Interior/exterior gateway routing protocols
    * ISS multiple web servers
    * what is GPO - group policy object
    * primary key in MySQL - database glossary question
    * what is /var folder usually for?
    * what is /opt folder usually for?
    * what is /bin folder usually for?
    * 2 questions about Active Directory Service Interfaces Editor (ADSI Edit)
    * essay "what is cloud computing?"
    * essay "what exactly happens when you type www.amazon.com into the browser?"

    Phone interview (with clearly Windows guy):
    -----------------------------------------------------
        Explain what is the role you're applying about and how you understand it?
        Explain what the cloud is?
        Have you used any AWS services in the past? Did you hit any challenges along the way setting up those services?
        Something that you are pationate to learn more of AWS?
        Explain in simple terms what is virtualization
        How does the hypervisor work?
        Types of hypervisors?
        How does the "Live motion" in VMware work? Is there hardware component that must be shared across both clusters to make that work.
        What TCP/IP is?
        What a subnet mask is used for? How it works? What it's made up of?
        In class C space, how many host can you have in that space? Is there a special IP address that cannot be used?
        Any differences between TCP and UDP?
        Tell me about different DNS record types.
        Is it possible to overwrite the DNS record at the PC?
        What's an lmhosts file used for?
        What are different RAID levels you can use? And which one would you use for specific situation? What abour RAID5?
        Windows PC has an IP address 169.254.X.X. What does it typically mean and whit the cause? How would you troubleshoot it? What would you look for on the DHCP server? Is there any log you can look at?
        Windows Blue Screen of Death, what are the troubleshooting steps there?
        How to log in to a PC that might be bluescreening?
        When you press F8, there is an option "Last known good configuration" can you explain exactly what that is?
        There is a customer who used to be able to connect to a Windows server on the internet over remote desktop, they now report they are unable to do so.
        Can you explain what DCOM is and why it may not sometimes work?
        How would you start a windows service for remote machine over the network.

    Soft-skills questions:
    -------------------------
        Customer reporting they've lost some business critical data. What would you be doing. You discover there was no backup and it is impossible to recover it. What would you be doing then?
        Are you able to tell me about specific time where you coached or mentored somebody in the past? Was it a formal training or informal training when you trained someone?
        Can you give me an example how you specifically learned rapidly in the past and how do you learn new technologies?

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  2.  

    Network Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was good and make sure you have good understanding of TCP/IP and routing protocols.

    behaviour questions were excellent. loved the whole process.

    People taking interview were friendly and nice.

    Interview was good and make sure you have good understanding of TCP/IP and routing protocols.

    behaviour questions were excellent. loved the whole process.

    People taking interview were friendly and nice.

    Interview Questions
    • Interview was good and make sure you have good understanding of TCP/IP and routing protocols.   Answer Question
    No Offer
  3.  

    IT Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Amazon.com in August 2014.

    Interview Details

    One of the recruiting coordinator had contacted me 2 months ago and had set a phone interview with one of the team members. After a week the results was out and had to setup another phone interview with a manager but it was scheduled 3 weeks after. After a couple of days the recruiting coordinator said they'd like me to go for a face to face interview and it has been scheduled about a month after. The face to face interviews was a series of one on ones with the team members.

    Interview Questions
    • Give a specific scenario on when I've applied one of the leadership principles?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    Network Support Engineer Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Amazon.com.

    Interview Details

    As I read so much from glassdoor during my preparation for interviews, I feel like obliged to leave something.

    The job was applied through their website. As it only took a few days for someone to contact me, the whole process took around 4 months.

    A phone screening was presented first and it took nearly an hour to finish with some basic to medium questions. As for the on-site one, it was actually consist of five different small interviews each conducted by different interviewer within an overall time of 4 hours.

    The questions were well presented and I did enjoy discussing some of the details with them. The difficulty of those technical questions were quite subjective to judge and all I can say is that they were not easy. I think I did great for merely more than half of the questions whereas around one third of them were completely out of my knowledge range. It was also common for them to follow one question with another until there is nothing left in doubt for the discussed scenario.

    Some interviewers were more interested in technical questions and others laid more emphasis on behaviour aspects. All of the interviewers were really friendly and created a nice relaxing environment to help concentrating on the interview questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    IT Engineer Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Amazon.com in July 2014.

    Interview Details

    4 phone interviews, one video conferencing and one face to face. They called me for face-face but suddenly change their process. also they post-pond my two interviews on same day

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  7.  

    Network Support Engineer Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Amazon.com in May 2014.

    Interview Details

    The interview process is long and very difficult. I have a phone call interview for about 4 time, before i qualified to have onsite interview. Onsite interview is very difficult, and challenge, and you need to present yourself, to both technical skill, soft-skill, troubleshooting, and peer relationship question.

    Interview Questions
    • Troubleshooting question, and some advance technical topics.   Answer Question
    Negotiation Details
    good
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Software Development Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2+ weeksinterviewed at Amazon.com.

    Interview Details

    There are four stages as my understanding

    1. HR Screen through phone call
    2. Interview with another "Software Development Manager"
    3. Interview with Senior Development Manager
    4. One day interview at Head Quarter (I didnot pass into this stage) so I am not sure how it works. There are articles online may give you some clue

    As I am in Australia, it may be different if you are in USA.

    Interview Questions
    No Offer
  9.  

    Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 4+ weeksinterviewed at Amazon.com in April 2014.

    Interview Details

    First contact through a agency that was more interested to have all the contacts I could provide, offering iPad and other prizes. I explained that I would not provide such information. After that I had no further communication from them. After a month the same guy called me asking for contact number of my co-workers. I found this very unprofessional hiring process.

    No Offer
    Negative Experience
    Easy Interview
  10. 3 people found this helpful  

    Security Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 8 weeksinterviewed at Amazon.com in January 2014.

    Interview Details

    I contacted AWS after reading an ad I'd seen on LinkedIn. The HR person called to set up the first phone screen interview and provided various documents including a consent for criminal records check and a statement of the Amazon values. These, I learned, are the cult truths that must be internalized by all new devotees.

    First telephone screen was technical and would be conducted by a senior engineer and took an hour. I should confess I knew little about AWS so I was a little wrong-footed because they opened with questions about their business offering. Then it got onto tech questions "How would you do X?", "Explain what happens (in as much detail as possible) when a user does Y?" and so on. Since this was a security screen there were basic crypto and similar questions. I found that enjoyable and my interviewer told me I'd definitely be going forward. It took two weeks before I heard from HR and it was another phone screen - this time with a manager.

    The second phone screen also asked some technical questions but the focus was different and considered me as a person and y work history. This was also scheduled to take an hour. I got a chance to explain my experience and to listen to some of the corporate speil. It is clear that internalizing the Amazon values is core to acceptance. Again a positive verbal feedback and another two week wait.

    Next up was the face-to-face meetings and they lined up five one-hour interviews with various senior people. For this they flew me interstate. Each interview had a different focus and they were largely enjoyable and interesting. I got to ask questions but a combination of time constraints and not wanting to appear picky meant I didn't get to ask enough questions to satisfy myself as to what I'd actually do. I got a clear impression that they equate hours with effort and that work/life balance is tilted in favor of work. They also did not meet my interview expenses (I'd incurred about 100$ for taxis etc.) and I thought that a bit cheap. I also was left in no doubt that on-calls will feature heavily and travel to Seattle will happen reasonably often. Another two weeks before the offer materialized.

    Interview Questions
    • I had no troubles with any of the tech questions but I defintiely got one wrong (altho I hinted it was more of a guess than knowledge) and couldn't answer another. The most difficult were business questions as they have fewer obviously correct answers.   Answer Question
    Reasons for Declining

    The work/life balance is a huge disincentive to working for AWS and the salary package doesn't adequately compensate for that. Australian companies don't usually expect unpaid overtime but, in AWS, its clear that its expected. A cheapskate approach, the requirement for travel and on-call support made me realize I can do better.

    Declined Offer
    Positive Experience
    Average Interview
  11. 2 people found this helpful  

    Software Engineer I Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied through a recruiter. The process took 5 weeksinterviewed at Amazon.com in November 2013.

    Interview Details

    An Amazon recruiter approached me on LinkedIn, had a short conversation on the phone, and then did the phone interview.
    The phone interview was about writing a Java program in a text editor (Collabedit).
    It followed 3 back-to-back interviews in Sydney in a couple of days, and they gave me an offer next day.
    I had a hard time accepting it because of the terms associated with relocation assistance package and sign-in bonus, read more about those in Glassdoor before signing a contract with Amazon.

    Interview Questions
    • I can't disclose more details, but I was asked about solutions for a scalable continuous integration system.   View Answer
    Reasons for Declining

    Long story short, even if your contract is terminated by Amazon you have to re-pay them back (in pro-rata). It's not that bad, but it will make a situation that you do ANYTHING cause you cannot AFFORD to get fired (yes, the bonus can be huge compared to your base salary).

    Declined Offer
    Positive Experience
    Difficult Interview

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