Work in HR or Recruiting?
American Express
www.americanexpress.com New York, NY 5000+ Employees
Work in HR? Complete Your Profile

American Express Interview Questions & Reviews

Getting the Interview  288 Interviews

53%
16%
10%

Interview Experience  262 Ratings

56%
26%
16%
288 interview experiences
Updated May 16, 2013
in
Sort:  Relevance Newest Easiest Hardest
Interview Outcome:   All No Offer Received Offer

FX Teller at American Express

Accepted Offer – Interviewed on Sydney Mar 2009 – Reviewed Aug 05, 2009

Interview Details Applied through the company website, got a call from my manager for the interview at following week. 2 managers interviewed me. The interview last for about 30 min. I tried to asked questions during the interview when they describing the job, but I think I asked too many questions and one of the manager told me it feels like i am interviewing them. (in a positive way). After the interview they contacted and asked if i would like to start my job after two weeks. I did not asked to go for the 2nd interview which I was a bit surprised.

Interview Question – What do you think its the best way for manager to lead you in this organization?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Business Development at American Express

No Offer – Interviewed in Apr 2013 – Reviewed May 16, 2013 New

Interview Details Four interviews. Initial phone screening.

Interview Question – typical interview questions   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Care Representative at American Express

Accepted Offer – Interviewed in Fort Lauderdale, FL (US) May 2013 – Reviewed May 10, 2013 New

Interview Details I applied online via americanexpress.com and took an hour long assessment which has multiple parts based on call scenarios, behavioral questions, and some arithmetic questions. The next day, I received a call to schedule a phone interview for the next day. I had the phone interview with a very pleasant young woman who asked many behavioral and experience based questions. I suggest you study the STAR method and jot down some examples ahead of time to prepare. A few hours after my phone interview, she called me back to schedule a face-to-face interview for the following day. She prepared me on how I should prepare and sent me the STAR method via email. I studied the company, their mission, what they stand for and strive for, and the position itself. They are such a wonderful company that i was very pleased to study about their history. My interview was with the Hiring Manager who asked me different behavioral questions and she was very polite as well. I received an offer right then and there and I was elated! Thank you American Express! I can't wait to be a part of the team. Good luck to all of you applying. Drug/Background/Education/Criminal test are the last step.

Interview Question – Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected.   View Answers (3)

Negotiation Details – No negotiation needed. I was more than pleased with the offer.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Investor Relations at American Express

No Offer – Interviewed in New York, NY (US) – Reviewed May 15, 2013 New

Interview Details Had to come in for two days of interviews with several people on the IR team. However, they never followed up and I had to ask the recruiter the status of role and found out I was not selected. They need to do a better job following up with candidates.

Interview Question – The interview was not too difficult   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Project Manager at American Express

Accepted Offer – Interviewed in London, England (UK) Aug 2010 – Reviewed May 15, 2013 New

Interview Details Recruitment Consultant phone discussion
Conference call interview with two Project Management Directors
Face to face interview with two VP's

Interview Question – Discuss professional/skill weakness and explain how you manage around it.   View Answer

Negotiation Details – Straightforward. Asked for expectation. Offered lower. Could have pushed as I knew company having worked for them before, but I was happy with returning to the company.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Collection Specialist at American Express

Accepted Offer – Interviewed in Phoenix, AZ (US) Jan 2013 – Reviewed May 14, 2013 New

Interview Details Very thorough; very consistent. Process was very quick; was made in offer in less than 5 days. Two phone interviews and one live interview. Hiring manager was very knowledgeable and helpful. She stayed in touch with me the full 5 weeks before my start date and made me feel very welcome.

Interview Question – none   Answer Question

Negotiation Details – offer was well within my expectations.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Analyst - US Banking, Affiliate Agreement Validation at American Express

No Offer – Interviewed in Salt Lake City, UT (US) Mar 2013 – Reviewed May 14, 2013 New

Interview Details The interview process was pretty straight forward. I applied online, and received an email from the AXP Recruiter two days later stating that they had 'received [my] application for this role and were impressed with [my] background,' and that they 'would like to schedule a 30 minute phone-screen to discuss this opportunity with [me].'
I replied with back to the email confirming the day & time and received an email shortly thereafter to schedule the time on my calendar.

Interview Question – No unexpected or difficult questions. The biggest hurdle was getting past the recruiter's robot -like personality. He asked me to tell him what I was doing in my current role, what my salary expectations were for the role, and if I had any other questions.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Marketing Manager at American Express

No Offer – Reviewed May 11, 2013 New

Interview Details 1) Phone interview with internal AMEX recruiter. Simple and basic screening questions.
2) Phone interview with Director based in the US.

Interview Question – Nothing unexpected. It was conversational for both interviews.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Service Representative at American Express

Accepted Offer – Interviewed in Jacksonville, NC (US) Aug 2009 – Reviewed May 10, 2013 New

Interview Details Filled out an application , and complete 3 test , IQ test , personality test , skills assessment . Then I had 3 interviews with 3 different managers before I recieved the position .

Interview Question – Name a time where u went above and beyond for a customer , explain What you did and how It would contribute to American Express   Answer Question

Negotiation Details – Wasn't made aware that I has an option to negotiate . Always Let them know your salary requirments , if they don't meet your needs.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Business Development at American Express

Declined Offer – Reviewed May 04, 2013

Interview Details Multiple interviews with different managers.

Interview Question – Tell me about a time you failed.   Answer Question

Reason for Declining – Compensation

Helpful Interview?  
Yes | No
Problem with this interview?
110 of 288 Interviews RSS Feed embed Embed
Interviews for Top Jobs at American Express

Worked for American Express? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

American Express Videos

Loading...

American Express – Why Work for Us?

What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.