American Express Interview Questions & Reviews
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Foreign Exchange Specialist, North Sydney Interview (Negative Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at American Express.
Interview Details They were hopless. I got an initial call with some questions, I was advised that a call next week will be made and an interview arranged. 3 weeks later I got the call finally with a day and time for the interview. I was advised that an email with details of location will be send, no email received and on the day of the interview I got a call from the manager to advise that she will be late. I told her that I did't get confirmation so I am not comming. She apologiezed and told me she will ring next week with new interview details. I got the call from HR and we talked about a date for the interview, I was told again that an email will be send to confirm. Needless to say I am still waiting for the email.
Interview Question – all questions were easy Answer Question
FX Teller Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at American Express in March 2009.
Interview Details Applied through the company website, got a call from my manager for the interview at following week. 2 managers interviewed me. The interview last for about 30 min. I tried to asked questions during the interview when they describing the job, but I think I asked too many questions and one of the manager told me it feels like i am interviewing them. (in a positive way). After the interview they contacted and asked if i would like to start my job after two weeks. I did not asked to go for the 2nd interview which I was a bit surprised.
Interview Question – What do you think its the best way for manager to lead you in this organization? Answer Question
Marketing Analyst Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at American Express in April 2012.
Interview Details Applied online via the AMEX website and was asked for a time for a phone interview within a week. After the phone interview, the hiring manager followed up a day later to set up a time for the in-person interview. Unfortunately, it was difficult to align the proposed interviews times with the directors/managers I would be meeting with. After radio silence for a week, I followed up with the hiring manager and was told the team ended up hiring someone internally and didn't need me to come in anymore.
Interview Question – Basic screening questions about resume and relevant experience as it pertains to the positions. Answer Question
Relationship Officer Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1 week - interviewed at American Express in February 2014.
Interview Details Had gone through 3 PI round with HR, Chanel sales manager and Director ( mostly 3rd round is taken by Zonal Manager). HR round is basic round of personal details the next 2 rounds are of sales round and about your past experience
Manager - Risk Management Interview (Neutral Experience)
I applied through college or university and interviewed at American Express.
Interview Details I went through the campus recruitment process. Had two case interviews. One is about the credit card profitability. The other is about the direct mail campaign efficiency. The interview questions are not too difficult and both of the interveiwers are nice. I only went through one round.
Negotiation Details – No negotiation
Senior Manager - Strategic Planning Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at American Express.
Interview Details Two phone interviews with Senior Managers - Both had a fit and a case component. The focus was more on the case. Then face to face interviews with VP of Strategic planning and 2 Directors
Interview Question – One case was particularly difficult.. involved Venn diagrams and stuff but most 4 other cases were simple. All cases were about Amex and evaluating an opportunity eg: should we pursue opportunity X? type of questions View Answer
Customer Service Trainer Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1 week - interviewed at American Express in August 2010.
Interview Details It was over the phone very professional. They call you and have an over phone interview. Then you interview with a director. If they like you they will let you know after interview with director.
Interview Question – I don't remember the exact question asked prepare par situations. Answer Question
Team Leader Interview (Positive Experience; Difficult Interview)
I applied online and the process took 4 weeks - interviewed at American Express in August 2010.
Interview Details The hiring process was very detailed and very lengthy, First I interviewed over the phone, then I was went into the city and went thru a process of interviewing with a manager. Once that was completed I flew to another city and interviewed with a director. I was then called with an offer by another person. Very difficult process
Interview Question – How do you motivate an employee who has applied for the Team Leader position 2 times and has been declined? This employee will report to you? Answer Question
GCA Fraud Protection- Account Protection Specialist Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 2 days - interviewed at American Express.
Interview Details 3 Rounds , 1 is basic,2 is Test(4 seats) & 3 is a full fledged interview.
The IInd round which had a test, included Numerical,Logical Reasoning,Analysis,Reading Comprehension & Letter Writing sections.
Interview Question – You are a robber who takes credit & runs away. What'll you do to maximise your profit? What'll you buy? Answer Question
Manager, Business Development Interview (Neutral Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at American Express in June 2014.
Interview Details 2 phone interviews with recruiters (Allegis Global) then face-to-face with the hiring manager. The questions are what you would expect: reasons for leaving current job, skills, expectations. The hiring manager was friendly and explained the team and job responsibilities in details. However, after the interview, I have not heard back from either the recruiter or hiring manager for over 4 weeks, not even after follow-up emails; should at least inform candidate of the rejection for the sake of professionalism
Interview Question – example of team coordination Answer Question
Interviews for Top Jobs at American Express