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Best Buy Interview Questions

Updated 25 Feb 2015
Updated 25 Feb 2015
1,865 Interview Reviews

Interview Experience

Interview Experience

67%
21%
10%

Getting an Interview

Getting an Interview

81%
7%
5%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    Got a call from them to set up an in person interview with an assistant manager. They asked the general interview questions for a retail environment. Then a day later got a call back to do a second interview with the store manager, the questions with the store manager were more specific to the department as well as the basic interview questions.

    Interview Questions
    • Tell me about a time you had to help a customer in a short amount of time?   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
  2.  

    Geek Squad, Consultation Agent Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    The interview lasted about twenty minutes.
    i was asked questions like... how will you handle a angry customer, tell me a time when u
    handled a difficult task and what did you do etc
    Simple questions about how you will handle possible situations on the job

    Interview Questions
    • How will you handle a angry customer
      Tell me a time when you handled a difficult task
      How do you update yourself
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Inventory Specialist Interview

    Anonymous Interview Candidate in Nashville, TN (US)
    Anonymous Interview Candidate in Nashville, TN (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Very nice management and friendly interview process. A lot of the same questions through both of my interviews and they really love to know why you want to work at Best Buy. They get a lot of " I love technology" so try another route. Overall very good.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Inventory Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Very quick. simple questions but seemed like they already knew who they were going to hire. I applied for an inventory job but it seemed like it was a managing inventory position. I have read that they drug test the applicants they are going to hire. Once they did not ask, I knew I did not get the job.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    3 interviews, all long and almost the same questions. Try to be very enthusiastic and energetic about your answers. Go well dressed as that is a major factor in getting the job. Speak clearly and confident and have direct eye contact with interviewer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    Hiring and interviewing process was fairly straight-forward. However, training took longer than expected. The people there ranged from being serious about their jobs to ignoring their responsibilities. I was there when customers blatantly stole items and nobody else noticed - therefore, nothing was done.

    Interview Questions
    • Past experiences and what I intend to bring to the company.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Customer Service Specialist Interview

    Anonymous Employee in San Diego, CA (US)
    Anonymous Employee in San Diego, CA (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Went in to the store and met with two people at the same time. They asked basic interview questions and seemed to be focused on the team environment. I believe one was the head of mobile sales and the other I have no idea.

    Interview Questions
    • What is one way in you previous job that you went above and beyond the job description?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Director Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    A series of multiple initial phone calls and then in-person interviews with senior staff, peers and potential subordinates. Was flown in from out of town. Tour of facilities was great, very hip and interesting place to work.

    Interview Questions
    • Background qualifications, approach to situations, toughest problem, management style   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    Anonymous Interview Candidate in San Francisco, CA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Two face to face interviews in store. You must first pass a phone interview before you get an interview in store. Always come dress business professional. Drug and background check needed before hire.

    Interview Questions
    Negotiation Details
    No need to negotiate. Pay rate is based on experience.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    Met with HR and was asked the basic people to people and retail questions. They were very interested in scheduling flexibility and potential conflicts. They didn't ask about my past job experiences in general, only a few things like dealing with difficult people. They did ask me if I had stolen from an employer (truthfully said no). We also spent quit a bit of time talking about my interest in technical devices. This was the primary reason I was interested in the position.

    Interview Questions
    • Name a time you dealt with someone upset or not satisfied and how did you handle the issue?   Answer Question
    Reasons for Declining

    I didn't pursue this position because I was concerned my schedule would not be consistent based on the questions asked.

    Declined Offer
    Positive Experience
    Easy Interview

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