Blue Cross Blue Shield of Michigan

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Blue Cross Blue Shield of Michigan Interview Questions

Updated 25 Feb 2015
Updated 25 Feb 2015
41 Interview Reviews

Interview Experience

Interview Experience

68%
15%
15%

Getting an Interview

Getting an Interview

60%
21%
7%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Underwriting Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at Blue Cross Blue Shield of Michigan.

    Interview Details

    I talked to a senior underwriter at a campus recruiting event and then was invited to interview at HQ in Detroit. Mostly behavioral questions to see how you think and reason through a problem.

    Interview Questions
    • If you could go anywhere in the world where would you go?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Web Editor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Wonderful process. My interviewer was extremely knowledgeable and well-spoken. I appreciated her promptness and her ability to conduct an interview. She was interested in who I am and what I know.

    Interview Questions
    Negotiation Details
    Simple. An offer, counter-offer, negotiation, acceptance.
    Accepted Offer
  3.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Blue Cross Blue Shield of Michigan.

    Interview Details

    Basically filled out online application and waited about week. Got call from pre-screener who asked some very general questions about availability and explained compensation and that position would initially be temporary with possibility of being hired permanent.

    Proper interview, was about a week later. Interviewed by managers in one-on-one setting for about 45 minutes. Simple situational questions were asked (How do you deal with irate customers?). Also more in depth questions about work experience.

    In hindsight, this was a very laid back interview.

    Interview Questions
    • What would you do if you noticed your colleagues were calling off in protest of some change?   Answer Question
    Negotiation Details
    There wasn't a negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Human Resources Interview

    Anonymous Interview Candidate in Detroit, MI (US)
    Anonymous Interview Candidate in Detroit, MI (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Blue Cross Blue Shield of Michigan.

    Interview Details

    Applied online and completed a brief set of prescreening questions. Received a phone call within a couple of days for a phone interview, followed by a phone interview with the hiring manager, and finally one on-sire interview that included meeting with three employees.

    Interview Questions
    • How would you handle a situation where your peers and colleagues were not available to assist.   View Answer
    Negotiation Details
    I was treated well. I was honest about all of the compensating factors and BCBSM exceeded expectations.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Group Processor II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I discussed my previous experience and was asked the basic interview scenario questions i.e. Describe a time when you had to carry out a difficult task. Tell me about your experience working with a team etc.

    Interview Questions
    Accepted Offer
  7.  

    Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Phone interview followed by on site interview which occurred 6 months later. Had written off any interview by month 2 to 3. The on-site 1/2 day interview was round robin. Mangers used scripts and I did meet members of the team.

    Interview Questions
    • How to determine if reported systems information was accurate   Answer Question
    Reasons for Declining

    Culture was not a good fit

    Declined Offer
  8.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Blue Cross Blue Shield of Michigan.

    Interview Details

    Applied online. Took a test online along with mock customer service call. Received a phone call and had a telephone interview. Simple question. Must of passed because I was scheduled for a Face to Face interview. Went to a panel interview in from of 3 people . Basic questions, most were situational. Interviewers were nice. Said they would let me know. Applied online, 3 days later received phone interview, week later went to Panel Interview. Havent heard anything yet and it has been a week since my interview.

    Interview Questions
    • How would you handle it if you gave a customer the wrong information and found out about the error days after your phone conversation with customer.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Accounting Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Blue Cross Blue Shield of Michigan.

    Interview Details

    Applied online and did not hear back for a couple months. Had a Skype interview and there were 4-5 managers there asking questions. All behavioral-based with some accounting questions thrown in as well.

    Interview Questions
    • A journal entry question that included unearned revenue   Answer Question
    No Offer
  10.  

    Customer Service Representative II Interview

    Anonymous Employee in Grand Rapids, MI (US)
    Anonymous Employee in Grand Rapids, MI (US)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Blue Cross Blue Shield of Michigan in September 2014.

    Interview Details

    Had an online assessment and then had the recruiter call and schedule an interview - had two interviewers who were super nice asking template questions, but they were certainly personable and conversational in the process.

    Interview Questions
    • How would you respond to a customer on the phone asking questions that you don't know the answer to?   View Answer
    Reasons for Declining

    I wasn't offered the initial job - over qualified - they did call back to interview by phone for a different position about 3-4 weeks after the initial interview but since I thought the first interview went really well but didn't hear back from them sooner, I assumed I wasn't being considered further and accepted a position with another company.

    Declined Offer
    Positive Experience
    Easy Interview
  11.  

    Customer Service Representative II Interview

    Anonymous Employee in Detroit, MI (US)
    Anonymous Employee in Detroit, MI (US)
    Application Details

    I applied online. The process took 8 weeksinterviewed at Blue Cross Blue Shield of Michigan in May 2014.

    Interview Details

    During the online assessment the testing abruptly discontinued and I was sent back to application for submission. However, it clearing read that an incomplete assessment would discount my application. When I sent an email to the company I never received a reply.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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