CEB Interview Questions & Reviews
Getting an Interview
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Business Development Associate Interview (Positive Experience; Easy Interview)
I applied through a staffing agency and the process took 3 days - interviewed at CEB in April 2011.
Interview Details As a young person myself, was surprised (and relieved) to find that both my interviewers seemed even younger than me.
Interview was fairly straight forward - they wanted to know what I knew about the organisation, what I knew about the role and why I thought I'd be successful.
Interview was also quite behavioural - I was asked to discuss times where I'd dealt with things like rejection or difficult customers, and how I handled these situations.
Where I believe they typically hold 2 rounds of live interviews, given that they had roles they needed to fill quickly and that both my managers were in the room, the hiring decision was made after that first interview.
Process was surprisingly fast - received a call from the internal recruiter the next day, took the offer, and was in seat beginning training the following week.
Note that the process has evolved somewhat, and there now is an online test before candidates progress to a live interview round.
Interview Question – Question that took me by surprise was 'sell your passion'. I was given time to decide on something I'm passionate about and then sell this to the interviewers in 60 seconds. Answer Question
Negotiation Details – Being my first corporate role, I didn't think to negotiate, but don't get the sense that the contract was open for negotiation.
Very Easy Interview
Business Development Associate Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 weeks - interviewed at CEB in January 2013.
Interview Details You'll get a call from the recruitment manager, who will do a 20-30 minute phone screening. This is really basic and they'll just ask you why CEB why sales etc. No curveballs or anything you wouldn't expect. It is very unlikely you won't make it past this.
Then you'll get interviewed by one person from the leadership team, one person from HR (sometimes) and one person who you may be working directly under.
They'll call you and 90% of people get the job anyway.
Interview Question – It is all behavioural questions so just be prepared for things like 'how did you deal with a difficult colleague' or 'how did you turn around an objection' and questions on group projects and stuff. Answer Question
Negotiation Details – They won't negotiate pay - base and incentive structure isn't negotiable. I got a 3k starting bonus but many do not. You're more likely to get this at the start of the year.
CEB - Associate Business Development and Account Management (Graduate) Interview (Neutral Experience; Average Interview)
I applied through a staffing agency and the process took 2 months - interviewed at CEB in June 2014.
Interview Details I applied through the Graduate Recruitment Bureau in late May and received an email for scheduling a phone interview mid-June. The phone interview went alright, I knew I wasn't prepared as much as I could have. She asked questions about my background, why I'd want to integrate CEB, what I knew about the company, where I'd see myself in the future, and questions like "Tell me about a time where you had to face X (conflict, difficulty, etc.) and how did you handle the situation?". Overall the interview went well. Two weeks later I received another email to complete online assessments: verbal reasoning, situational judgement and personality test. And then another two weeks after that I was invited to join CEB headquarters in London for an assessment centre. I declined because I had an equally important opportunity around the same dates in Geneva.
Interview Question – How would you prepare if you had to contact a senior manager through cold calling? View Answer
Very Easy Interview
IT Specialist Interview (Negative Experience; Very Easy Interview)
I applied through another source and the process took 1 week - interviewed at CEB in April 2013.
Interview Details I applied on Linkedin, had a phone interview scheduled an hour later. Was invited to the office for an in person interview, then for a phone interview with the MD of the department. Got the offer that day. However, there were several questions I asked that I feel I was mislead on:
1. Was there Mandatory Overtime in the position?
Answer: "No, we do not require mandatory overtime."
Reality: I have been on several projects that required 12+ hour days multiple days a week that were "Something you should be doing in your position."
2. What is the turnover rate in the company?
Answer: "I'm not sure, but usually people move up and not out."
Reality: In my role, I am responsible for starters and leavers for my region. A lot of people don't last more than 30 days, maybe even as many as 35%
3. What is the likelihood of moving up in the company?
Answer: "We like to promote from the inside, so really good."
Reality: "I am working with a man who has been with the company for 13 years, 7 of them in the role that I was hired for on day one on a two man team managed by someone in the UK."
Interview Question – Are you an organized person? Answer Question
Research Consultant Interview (Negative Experience; Easy Interview)
I applied through a recruiter and interviewed at CEB.
Interview Details I was contacted by a CEB Recruiter via Linked In (unsolicited). The recruiter asked if I was interested in learning more about potential opportunities that might fit my background. We chatted a bit about CEB, my skills, and the recruiter recommended that I submit my resume for a Research Consultant position via CEB's online portal. The recruiter seemed very interested in my skills and was engaging, and asked that I get back in touch when I had submitted my resume online. I submitted my resume online and emailed back to let the recruiter know but never heard back again. Disappointing experience overall, but does not seem unique after looking at the other reviews on CEB. Poor (no) follow up... reflects very badly on the firm. I will not be pursuing future opportunities with CEB.
Business Development/Account Management Associate Interview (Neutral Experience)
Interviewed at CEB
Interview Details Referred by a friend who works there, step 1 was your basic phone interview, step 2 was an online assessment that was similar to an SAT Reading test, and step 3 you get invited in for a final round interview
Interview Question – Pretty common questions: name a time when you didn't get the result you wanted and worked to get that result Answer Question
Business Development/Account Management Associate Interview (Positive Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at CEB.
Interview Details Phone Interview - More than average walk me through your resume etc.; the interviewer asked a few behavioral questions so be ready. 2 Online Assessments, 1 Reading Test and 1 Personality Test. Interview in person with 2 people; easy and casual. Offer extended a little over a week later. Recruiter was helpful and sent a lot of material to help prepare for the interview.
Interview Question – All Behavioral Questions. Go to the Interview Toolkit on their website under the Career section - all of the behavioral questions were on the list. Follow CAR method and practice talking over your answers before the interview. The questions are very detailed/ specific but if you prepare you will be fine. Answer Question
Negotiation Details – No negotiation.
Very Difficult Interview
Bureau Specialist Interview (Negative Experience; Very Difficult Interview)
I applied through a staffing agency and the process took 2 weeks - interviewed at CEB in April 2014.
Interview Details I began by sending my CV through Reed and received an email a few days later inviting me to complete an online assessment. It was simple really and I got an email saying I has passed the same day. I set up a date and time to have a telephone interviews with the recruiter via email. She called me and was really pleasant to speak with and I got the impression that she understood where I was coming from. I passed the telephone interview and was invited to a competency based interview at the office. I arrived there and everything just didn't seem right to me. The receptionists weren't friendly at all. It was just like standard procedure to them dealing with me and carried on their loud conversation. All but one of the workers didn't smile with me. It's like they were robots and didn't want to be there. I was finally called up to the interview rooms by one of the male managers who was really nice but the other manager look uninterested. She didn't smile and she was looking out the window when I walked into the room. All of this negative energy I picked up didn't make the interview any easier. The main manager was looking at her nails, was hardly giving me eye contact and at one point I saw her rolling her eyes at her colleague while I was talking. I stumbled on nearly all my answers and just felt stupid for even being there. A few days later I received a call telling me what I already knew so it was no surprise. All in all not a good experience at all.
Interview Question – How do you keep up with technology? View Answer
Business Development/Account Management Associate Interview (Negative Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at CEB in May 2014.
Interview Details A recruiter contacted me within a week or so of submitting my resume to schedule a phone interview. The interview was about 30 minutes long. The recruiter conducting the interview was very unenthusiastic and made it seem like I was wasting her time. I'm normally very good with phone interviews by having an upbeat sense of humor and passion for the position, but this woman was not having it. She said she would get back to me within two weeks if I moved on to the second round. It's been over a month and I haven't heard back at all... I was initially very excited for this opportunity. Needless to say, I'm very disappointed in the handling of this recruitment process.
Interview Question – "Run me through your resume and experience," mostly behavioral questions, how did you balance you college courses and extracurriculars? Answer Question
Training Associate Interview (Negative Experience; Easy Interview)
I applied online and the process took 5 weeks - interviewed at CEB in June 2011.
Interview Details The recruitment process was well organized and the communication was thorough. Unfortunately, the actual interview was unorganized and disjointed. It started late. I interviewed with two people but was only told about one. The interviewers seemed to be asking off-the-cuff questions instead of specific interview questions.
Interview Question – They asked technical questions about sales training. Answer Question
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