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Cheesecake Factory
www.thecheesecakefactory.com Calabasas Hills, CA 5000+ Employees
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Cheesecake Factory Interview Questions & Reviews

Getting the Interview  96 Interviews

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38%
2%

Interview Experience  89 Ratings

58%
29%
12%
96 interview experiences
Updated May 11, 2013
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Kitchen Manager at Cheesecake Factory

Accepted Offer – Interviewed in Jan 2012 – Reviewed May 11, 2013 New

Interview Details Too much confusion on who I was to speak with next, who was calling who when, etc. Took over 2 months for the whole process

Negotiation Details – They dont do counteroffers or negotiate. They have strict guidelines of salary ranges. You take it or leave it.

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Server at Cheesecake Factory

Accepted Offer – Interviewed in Apr 2013 – Reviewed Apr 20, 2013

Interview Details The whole process of getting the interview is a lot more difficult than the actual interview. The Cheesecake Factory only hires new employees in groups -- usually around March and May. You apply online by taking a personality and a basic I.Q. test after getting through your tests, you then get to fill out basic information about yourself. The online application as a whole can take up to two hours, so be prepared to spend some time on the application. If they're interested, a manager will more than likely contact you within three days and have you come in for an interview the next day. If you get called back to get an interview, just remember to dress really professionally! The Cheesecake Factory focuses on how professional employees look, so just put on your business attire and walk in with a smile -- they love smiles. If you do end up applying, good luck! (:

Interview Question – They ask basic questions like: "Why do you want to work at the Cheesecake Factory?" ( Please do not mention anything about making a lot of money, because that will almost guarantee a no-offer from them) "How would you respond to an unhappy guest?" "How would you deal with an angry coworker?" "Do you see yourself as a responsible person?"   Answer Question

Negotiation Details – There really is no negotiating while accepting a server position. You will get paid minimum wage, but will definitely make a decent amount of tips.

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Server at Cheesecake Factory

Accepted Offer – Reviewed Apr 13, 2013

Interview Details Interview was very easy simple questions .. Example: "How do you deal with difficult co-workers", "why do you want to leave your current job".. I think they just want to make sure your personable and have some kinda sense because overall I think the most important thing to the employer, especially in a high volume location is your experience

Interview Question – none   Answer Question

Negotiation Details – I dont think there is much room for negotiating in a restaurant. Generally all servers are below minimum wage to my understanding.

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Restaurant Manager at Cheesecake Factory

Accepted Offer – Interviewed on Scottsdale, AZ (US) Jan 2013 – Reviewed Apr 12, 2013

Interview Details Starts with online application online followed by a test that lasts about 2 hours. Have a calculator and be ready to be put to the test. If interested they will call and do short interview followed by a longer phone interview which can last a few hours. Next you will visit the restaurant for a shif follow. Engage with the staff and ask questions. Show positive energy and a passion for food. Next will come the interview with the regional manager, express interest in food foremost and tell about cooking experience and ambition to grow with the company. After that your background check will take a few weeks. They will call you to tell you if you got the job and accept an offer they extend.

Interview Question – Regional manager will ask why should he hire you. Be ready for this one have answers written down.   Answer Question

Negotiation Details – I told them on the first interview what I needed to make. Don't go over 50K here. You will not get insurance paid for.

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Hostess at Cheesecake Factory

Accepted Offer – Reviewed Apr 04, 2013

Interview Details I had two different interviews. The first was about twenty minutes with a manager who then scheduled another interview with him and the GM. The next interview lasted about an hour. It was mostly behavioral questions such as What does being a leader mean to you? Describe a time when you went above and beyond for a guest. Describe a time when you had to handle a conflict/disagreement in a group work setting.).

Interview Question – Describe a time when you had to handle a conflict/disagreement in a group work setting.   Answer Question

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Bakery at Cheesecake Factory

Accepted Offer – Interviewed on Peabody, MA (US) May 2012 – Reviewed Apr 04, 2013

Interview Details 1) Application online
2) in person greeting to introduce and notify of my application
3) submit resume
4) Return inperson (you can wait, its your gamble)
5) schedule 1st interview with a Regular Manager
6) Schedule 2nd interview with the General Manager
7) If hired, orientation
8) Training 2weeks
9) Written exam to pass for position after 2 weeks of training (typically 4~6shifts)
10) Regular employee

Interview Question – WHY DID CHEESECAKE looked appealing to you in your search for jobs.,   View Answer

Negotiation Details – NO NEGOTIATION IN PART TIME YOU GET WHAT YOU GET

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Food Server at Cheesecake Factory

Accepted Offer – Interviewed on Redondo Beach, CA (US) Apr 2013 – Reviewed Apr 01, 2013

Interview Details The online application process seriously took longer than all of my interviews put together! Not even 24 hours after I filled out an application online, I got a call from a manager and she asked me to come in later that day. I was shocked! I had filled out applications to a bunch of other places months ago and had never heard back. When I got there I met up with the same woman who had called me, and her interview was literally only five minutes long! After that, she called over the general manager and he sat down and talked to me for maybe 15 minutes and then hired me on the spot! Both the manager and the general manager were very kind and seemed to really want to get to know me as a person before they made their employment offer.

Interview Question – All of the questions were simple ones like: Why do you want to work at this Cheesecake Factory or Why did you have to leave your prior employer?   Answer Question

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Server at Cheesecake Factory

Accepted Offer – Interviewed in Washington, DC (US) – Reviewed Mar 30, 2013

Interview Details I filled out the extensive online application which took about an hour. I didn't hear anything from them for about 3 weeks and assumed they weren't interested. I finally received a call from the GM herself and I was invited for an interview the following morning. The interview was well before restaurant opening so I only waited a short time as she had two of us to interview and took the other girl first. My interview was pretty short and the GM was super friendly, warm, and welcoming. She really made me feel like she cares about her restaurant and her staff. I was offered the job on the spot and asked to come in for orientation two days later. During orientation you fill out gobs of paperwork(more than I've filled out for any other job) and watch a couple videos. After that we were treated for lunch while we talked with the GM. There were 4 of us in orientation and she ordered us two apps, three dishes, and two desserts. It was great to sample some popular dishes. She even had us each order a piece of dessert to take home! I left orientation feeling stuffed but more importantly like I had made a good choice in accepting this job offer.

Interview Question – Tell me about a time you made a mistake and nobody noticed. What did you do?   Answer Question

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Server at Cheesecake Factory

Accepted Offer – Interviewed on Washington, DC (US) Mar 2013 – Reviewed Mar 27, 2013

Interview Details I applied online and got called like after a few days, and they invite me for an interview.

I had 2 interview with them, and the last one was with the general manager and both of them ask me about me previous work and my experience and how should a server work, how should a server do a team work and these stuff.

Interview Question – There is no difficult question if have a little experience about restaurant, waiter and these stuff.   Answer Question

Negotiation Details – It's really easy, there is nothing to negotiate on this job so don't worry.

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Baker at Cheesecake Factory

Accepted Offer – Interviewed on Newton, MA (US) Dec 2012 – Reviewed Mar 26, 2013

Interview Details I applied for the job at the Prudential Center location but was asked for an interview at the Chestnut Hill one instead. I was there about 20 minutes early and interviewed with a manager who was very nice and pleasent. I then met the GM who at first seemed nice but was really cocky about his restaurant which was the worst looking cheesecake factory I've ever seen. They asked me basic questions like why I wated to work there and what my strengths were but other than that it was pretty easy.

Interview Question – They asked about a difficult situation with a coworker, which I then later found out they tell all of the other workers about and it kind of starts you off on a bad foot.   Answer Question

Negotiation Details – they told me what I'd make and had me come in for training a couple weeks later

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