Citi Teller Interview Questions

Updated 6 Aug 2014
Updated 6 Aug 2014
15 Interview Reviews

Interview Experience

Interview Experience

45%
36%
18%

Getting an Interview

Getting an Interview

50%
8%
8%

Interview Difficulty

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1 person found this helpful  

Teller Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through a recruiter. The process took 1 week - interviewed at Citi in July 2014.

Interview Details

Applied online and a few days later received a phone call from a recruiter and wanted to set up an interview. Then I met with 2 managers and then a few days later, 1 more interview. No crazy questions..they're just looking to see if you have great customer service skills.

Interview Questions
  • Tell me about a bad experience you had with a customer   Answer Question
Negotiation Details
No negotiation since what they offered was great.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Citi

  1. 2 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate  in  Alexandria, VA (US)
    Anonymous Interview Candidate in Alexandria, VA (US)
    Application Details

    I applied online. The process took 1 week - interviewed at Citi in September 2013.

    Interview Details

    I applied online, and less than a week later they called me to schedule a phone interview. The next day i received the call for the interview, pretty basic questions as you can see below. The interview lasted 20 minutes, i will be waiting for theyre response in 7-10 days if the branch manager likes me.

    Interview Questions
    • Why citi?

      Why should we hire you?

      Have you had cash handling exp?

      Have you had exp with sales?

      are you bilingual in spanish?

      Experience with difficult customers?

      How long have you been unemployed?
        Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at Citi.

    Interview Details

    Applied online, HR called me 3 months later, phone call interview and finally manager interview.
    Easy questions related to different referrals case scenarios

    Interview Questions
    No Offer
    Easy Interview
  3.  

    Teller Interview

    Anonymous Interview Candidate  in  San Francisco, CA (US)
    Anonymous Interview Candidate in San Francisco, CA (US)
    Application Details

    I applied online. The process took 4 days - interviewed at Citi in August 2013.

    Interview Details

    apply application online then wait for a phone call to schedule a phone interview then wait for calls to schedule onsite interview.

    Interview Questions
    • basically questions about dealing with customers and handling tasks   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source - interviewed at Citi.

    Interview Details

    They asked about my previous experience. they are looking to see if you have previous retail experience, they are focused on customer service. Also, they want to make sure your are goal driven and will help meet the goals of the bank, that you can REFER and SELL.

    Interview Questions
    Negotiation Details
    12,000 yearly plus benefits
    Accepted Offer
  6.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview went very well. There were no questions that I find difficult. Basically just asking for my career background, previous job experience, why applying to their company, etc. They said will call again in 7-10 days but it has been two weeks and no word from them yet.

    No Offer
  7.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Signed up online and they called me. In the phone call you will have to find a time to interview through phone. They call at the exact time specified. The interview was filled with behavioral questions. They focus a lot on customer service. They say they will email or call you back but they didn't.

    Interview Questions
    • They asked situational questions like how would you handle selling our products.   Answer Question
    No Offer
  8. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeks - interviewed at Citi in January 2013.

    Interview Details

    Online application: Smooth and relatively easy. Included an assessment that took about 15 mins to complete.
    Phone interview: Simple questions; went over employment and education history. Then asked a few situational questions.
    In-person interview: Sat down with the branch and assistant branch managers. 3 step interview process: employment/education history/experience. More behavioral/situational questions, and then time for me to ask a few questions. This is were things went south for me-I was not fond of the branch managers personality or lack of professionalism. She stated her expectations of the position (which was absolute perfection, OR ELSE!). Overall she did not make me want to work for her or for the company.
    Overal the process was relatively easy. HR was slow to respond and took a few days to return my calls. It was over a week between my phone interview and in person interview.

    Interview Questions
    • Why Citibank?   Answer Question
    • Why did you choose the teller position?   Answer Question
    • Tell me about a time when you came across an internal error, how did you react and what did you do about it?   Answer Question
    • Are you comfortably selling services including credit cards and are you uneasy about the daily sales goals?   Answer Question
    • Tell me about a time when you were most satisfied at work.   Answer Question
    Reasons for Declining

    I was very enthusiastic about the position until the in person interview. The branch manager and assistant manager were not on the same page and that produced an awkward interview for me. I was not impressed the the branch managers professionalism and her ludicrous expectations. She did not make me want to work for her, or for the company

    Declined Offer
    Negative Experience
    Average Interview
  9.  

    Teller Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied online. The process took 2 weeks - interviewed at Citi.

    Interview Details

    Applied online, got a phone interview, then I had a interview with the area manager, after that I meet with the branch manager. the process took about 2 to 3 weeks.

    Interview Questions
    • The questions are very basic. (education, experience, etc.) Employers want to make sure the person can do the job he/she applied.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10. 2 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Citi.

    Interview Details

    I just got the phone interview with 6 questions.
    1-Describe a time you went the extra mile for a customer.
    2-What skill do you have as a cashier?
    3-why do you want to work for citi?
    4-why should we hire you?
    5-Why did you leave your last job?
    6-What is your ideal job?
    7-Describe your duties as a cashier.
    8- Describe your duties as a Costumer Service.
    9-Tell me about your last job.
    10- there is one more but i cant recall what the question was.

    Interview Questions
    • Describe a time where you gave excellent Costumer Service.   View Answer
    No Offer
    Negative Experience
    Difficult Interview

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