Cox Communications
3.3 of 5 502 reviews
www.cox.com Atlanta, GA 5000+ Employees

Cox Communications Inbound Sales Representative Interview Questions & Reviews

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4 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Difficult Interview

Inbound Sales Representative Interview

Inbound Sales Representative
Phoenix, AZ (US)

I applied in-person and the process took 4+ weeks - interviewed at Cox Communications in January 2009.

Interview Details Very long. Many assessments. Several interviews. Irrelative questions in interview process.

Interview Question – Describe a time when you were faced with a difficult situation with an irate or belligerent customer.   View Answer

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Accepted Offer

Positive Experience

Difficult Interview

Inbound Sales Representative Interview

Inbound Sales Representative
Metairie, LA (US)

I applied online and the process took 4+ weeks - interviewed at Cox Communications.

Interview Details takes about 1 month from your interview time to drug screening and background check and then about 2-3 weeks after that to hear a response

Interview Question – Tell me about a time when you were faced with a difficult internal employee, what did you do, how did you handle the situation   Answer Question

Negotiation Details – No negotiations ... $10.hr

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Accepted Offer

Negative Experience

Difficult Interview

Inbound Sales Representative Interview

Inbound Sales Representative
Wichita, KS (US)

I applied online and the process took 2 days - interviewed at Cox Communications in June 2011.

Interview Details I applied online and spoke with a very personable recruiter from Cox's HR dept. She scheduled a personal interview for the next day. I did a remarkable job in the interview. It was more indepth than I thought it would be, but stll did well. Cox recruiter called me that evening and gave me an offer. $10/hr for training, 8.50/hr after 8 wk training and uncapped commission. She told me she would send me 2 emails. I only received one. I did not receive the offer letter yet. I arrived for orientation at 8:00am sharp on Monday. I sat through orientation for 2 hrs and filled out employee paperwork including their I-9 form and had my picture taken like all the other employees, lastly listening to the head of the retention dept. Then, during our break, the recruiter pulled me aside and said they had rescinded their job offer and that I didn't have a job w/them!
I guess they decided to fire me on my first day. I didn't do anything to have that happened. They gave me no answer when I asked them why.

Interview Question – Describe one situation where you used your sale skills to deal with a difficult customer and it had a positive outcome.   Answer Question

Negotiation Details – Make sure you have other sales experiences both positive and negative to discuss in the interview, and that you are $$ motivated. AND GET the offer letter.

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Accepted Offer

Positive Experience

Average Interview

Inbound Sales Representative Interview

Anonymous Employee
Las Vegas, NV (US)

I applied online and the process took a day - interviewed at Cox Communications in January 2010.

Interview Details Very easy and quick. Applied online and received a call the next day. Went to and interview with HR, which was followed by a Sup interview that same day. Was offered a job one the interview was completed.

Interview Question – What makes you right for this position?   Answer Question

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Glassdoor is your free inside look at Cox Communications Inbound Sales Representative interview questions and advice. All 4 interview reviews posted anonymously by Cox Communications employees and interview candidates.