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Fifth Third
3.0 of 5 322 reviews
www.53.com Cincinnati, OH 5000+ Employees

Fifth Third Interview Questions & Reviews

Updated Jun 17, 2013
All Interviews Received Offers

Getting the Interview  98 Interviews

33%
22%
18%

Interview Experience  93 Ratings

63%
26%
9%
2.5510204
99 interview experiences
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Business Analyst at Fifth Third

No Offer – Reviewed Jun 18, 2013 New

Interview Details The interview process was long and they ask a great deal of questions not all pertaining to the job, but security, previous jobs and situation.

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Senior Customer Service Representative at Fifth Third

Accepted Offer – Interviewed in Lexington-Fayette, KY (US) Jan 2012 – Reviewed Jun 17, 2013 New

Interview Details After submitting my resume I was contacted within 24 hours. They sent a link for an assessment and scheduled the interview for the following week. Questions are pre-typed from HR and Branch Managers can only add two of their own choice, so they are pretty generic. They then talked about the incentive pay that was available as well.

Interview Question – "Tell me about a time you failed to accomplish your assigned task."   Answer Question

Negotiation Details – THey have a preset range for each position, and the manager touched briefly on it and overstated it a bit, but it came out about where she said and they were professional and courteous during the negotiations.

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Customer Service Representative at Fifth Third

Accepted Offer – Reviewed Jun 01, 2013

Interview Details Submitted app online and was contacted by recruiter 2 weeks later. Did a quick interview on the phone and then he had his senior recruiter call me back later the same day to finish the interview. Recruiter then set up an appt for an interview at the branch for me 2 days later. Interviewed with the branch manager, about an hour. Went very well. Told me they had 2 other interview and I would be contacted the middle of the next week. I was called that next Wed by the HR dept and offered the position for a much higher wage than the recruiter thought was possible. I accepted. :)

Interview Question – Have you ever had to refer a customer to another line or company to better suit their needs?   Answer Question

Negotiation Details – I had initially been told the position started between $10.25-$10.75 by the recruiter when I told him I was looking for $11-$12. He didn't think that was possible. But when I got the offer from HR I was offered $12, so I gladly accepted.

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Mortgage Loan Processor at Fifth Third

No Offer – Interviewed in Oak Lawn, IL (US) Apr 2013 – Reviewed May 22, 2013

Interview Details I applied online for one position and received a phone call from the recruiter for a different position. I arrived at the interview 15 mins early, but was greeted 15 mins after the time the interview was actually scheduled. There were supposed to be 3 people who were supposed to interview me, however, only 2 showed up. The interview was based off of basic behavioral questions. After the interview, one of the managers gave me a business card for the manager that did not show up. They were also unprofessional when they described certain experiences within the organization.

I had to reach out to the recruiter twice to find out the status of the interview. I finally received an email stating that I had not been selected for the position (3 weeks after it had been filled).

Interview Question – All of the questions were basic behavioral questions.   Answer Question

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Investment Executive at Fifth Third

Accepted Offer – Reviewed Apr 19, 2013

Interview Details HR person did a phone interview and then interviewed with sales manager 3 times before I received an offer

Interview Question – usual general questions noting you cant prepare for   Answer Question

Negotiation Details – commission based so no real opportunity to negotiate

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Retail Personal Banker at Fifth Third

Accepted Offer – Interviewed in Tampa, FL (US) – Reviewed Mar 28, 2013

Interview Details There is an initial phone interview, where the recruiter will ask pregenerated questions asking about your work history, current employment position, and reason for interest in the company. Then there will be an interview with a branch manager, more than likely your future boss, who will ask pretty much the same questions as the recruiter. They will ask situational questions regarding situations dealing with unhappy customers, as well as other issues regarding HR and " coaching up".

Interview Question – Tell me about a time you had to coach an upper level management team member.   View Answer

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Mortgage Loan Officer at Fifth Third

Declined Offer – Interviewed in Rolling Meadows, IL (US) Feb 2013 – Reviewed Feb 24, 2013

Interview Details My interview experience started out very positive when I spoke with someone from HR who talked to me about the job/pay/benefits etc. and really sold me on the job. I spent almost two hours talking with HR about the position and was excited about joining Fifth Third after this phone interview. I was told the next step would be to meet with the person who was in charge of their loan officer training program. This would not be my full-time manage, but would be my manager during the 4-6 month training program required of new hires. I cannot stress enough how this was the MOST UNPROFESSIONAL INTERVIEW EVER. This gentleman started out friendly enough, but within the first five minutes things turned very quickly. He proceeded to tell me that having a child is a major disadvantage because it makes me "desperate for a job". He also apparently had never heard of anyone being unemployed before because he continuously questioned how anyone could possibly not be employed. I was told that someone who is currently unemployed is a risk because there is no guarantee they would stick with the company. The rest of the interview was filled with questions about my spouse's job, income and my overall financial stability. During this time, there was also ZERO discussion about the job that I was there to hear about. The entire interview felt like this manager was there to talk me out of taking the job or joining Fifth Third. The interview ended with this gentlemen saying "good luck", which clearly showed me that there was no future here. Later that same day I received a call from the original HR representative, who said she was shocked at the interview and had instructed this individual to conduct the interview so that she could prepare the official offer. I told her that the inappropriate behavior of my interviewer completely turned me off from this company.

Interview Question – Is your spouse able to financially support your family, or do you need this job to make ends meet?   Answer Question

Reason for Declining – The behavior of my interviewer was so unprofessional, that I can only imagine what the atmosphere of this company really is like. Instead of feeling like I was being sold on joining this company, I felt like Fifth Third believed they were doing me a favor by offering me a job. An interview is a two-way street and a potential employee must be equally interested in joining a company.

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Information Technology Leadership Program at Fifth Third

Declined Offer – Reviewed Feb 18, 2013

Interview Details I met the recruiter at a career fair and had an on campus interview. From there, I was called back within a week and asked to come to Cincinnati for a second interview. Shortly after, I was called and offered the job. Everyone I met were extremely friendly and giving as much advice as possible to do well.

Interview Question – Please describe a time where you were forced into a situation that you felt uncomfortable handling.   Answer Question

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Branch Manager at Fifth Third

Declined Offer – Interviewed in Jan 2013 – Reviewed Feb 17, 2013

Interview Details Phone recruiter interview
next step was a 1:1 interview
then a panel interview with 5 people.

Interview Question – There really wasn't one. Everything was prett genera.   Answer Question

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Customer Service Representative at Fifth Third

Accepted Offer – Interviewed in May 2012 – Reviewed Feb 05, 2013

Interview Details telephone interview then in person interview

Interview Question – Are you currently interviewing with any other companies?   Answer Question

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Personal Banker

 Current Personal Banker in Nashville, TN (US)

Pros: co-workers, pace, benefits, upward mobility Full Review `

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