Fifth Third Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Customer Service Representative (22)
- Personal Banker (11)
- Retail Personal Banker (9)
- Teller (6)
- Financial Center Manager (5)
- Lead Customer Service Representative (4)
- Credit Analyst (4)
- Customer Service Manager (3)
- Licensed Personal Banker (3)
- Intern (3)
- Finance (2)
- Senior Customer Service Representative (2)
- Sales (2)
- Investment Advisor (2)
- Staff Auditor (2)
- Retail Associate (2)
- Customer Service Professional (2)
- Financial Services Representative (2)
- Financial Leadership Program (2)
- Customer Service Representative/Teller (2)
- Teller (Customer Service Representative ) (1)
- Finance and Accounting Leadership Program (1)
- Homeowners Assistance Counselor (1)
- Card Fraud Investigations (1)
- Business Analyst (1)
- Staff Accounting, Capital Markets (1)
- Information Technology Leadership Program (1)
- Audit Leadership Program (1)
- Vice President - Business Banking (1)
- Consumer Banking Internship (1)
Retail Personal Banker Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 5 days - interviewed at Fifth Third in February 2013.
Interview Details The process starts with a recruiter who will either like or dislike the person. Then they'll meet with the manager and district manager for a face to face interview. Sometimes you will need to go through a panel interview, this depends on the availability of district managers and financial center managers. If they have available time you will go to the panel interview first, then meet with the specific financial center manager and district manager for a more intimate interview.
Interview Question – Most questions are standard HR directed questions. like "Tell me about a group project you were a part of, what was your roll in the project? How did you handle a teammate that wasn't contributing as much as they should have"
The most unexpected question (if you would call it a questions) was the classic. "sell me this pen" View Answer
Negotiation Details – I was an internal hire so they would not negotiate with me, however, the offer was so low that i almost declined the position. My manager promised me an out of cycle raise if my production warrants it after 6 months. Nothing was ever written down it was just a promise made. I accepted the offer on that condition, hit my numbers and and 6 months to the day of my hire an out of cycle raise was given to me. One of the many reasons I respect the ethical nature of 5/3
Employee Relations Specialist Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 5 weeks - interviewed at Fifth Third in May 2014.
Interview Details I enjoyed meeting with each HR person. I interviewed with 3 individuals and it went very well however the last thing I was told was that I needed to meet with one last person. They never contacted me after that. I don't mind not getting the job but it is very rude and unprofessional to not inform someone after the number of times I traveled to interview with them. I didn't expect this from such a large company. It just shows me how unprofessional they are.
Interview Question – It was easy. Answer Question
Retail Associate Interview (Neutral Experience; Difficult Interview)
The process took 2 months - interviewed at Fifth Third.
Interview Details I applied online through an employee referral and was contacted shortly after by a branch manager to schedule interview. Very intimidating interview, was with regional manager and 2 branch managers. Very thorough questions, expect multiple sub-questions for each response.
Retail Personal Banker Interview (Neutral Experience)
I applied online and interviewed at Fifth Third.
Interview Details You go through several interviews. Phone interviews, regional interview and then finally a branch interview. You have to take a simple math test, drug test, background check. Communication was amazing with human resources. Very easy process
Licensed Personal Banker Interview (Neutral Experience)
I applied online and the process took 1+ week - interviewed at Fifth Third.
Interview Details Only one interview with the branch manager. Not too many behavioral questions, mostly just questions about my experience and resume. Got hired the next day. Not too much room for negotiation, but there is some.
Interview Question – All conversational Answer Question
Credit Analyst Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at Fifth Third in July 2012.
Interview Details I applied through an employee referral. I was sent an initial online questionnaire and then heard from an HR recruiter shortly after. I had one interview with the hiring manager and received an offer a week later.
Interview Question – Questions were not terribly difficult, mostly centered around my abilities to handle the hours of the job and my proficiency with computers. Answer Question
Licensed Personal Banker Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 2 months - interviewed at Fifth Third in April 2011.
Interview Details 2 Phone interviews, 2 in person interviews. First with the manager, then the district manager followed by an offer then background check, finger printing, and drug screen. Interviews were all 1-2 weeks apart.
Interview Question – Have I ever had an issue with a supervisor and what I did about it Answer Question
Negotiation Details – I did not get the location I asked for so they came back with an extra $1500 for the year to make up mileage. Salary range here is pretty wide so there is room for neg.
Very Difficult Interview
Customer Service Representative Interview (Negative Experience; Very Difficult Interview)
I applied through an employee referral and the process took 4 months - interviewed at Fifth Third in May 2013.
Interview Details VERY LENGTHY!!!!!!!! I HAD 2 PHONE INTERVIEWS, 2 FACE TO FACE INTERVIEWS, & 1 PANEL INTERVIEW FOR ONE JOB. WHILE OTHER EMPLOYEES ONLY HAD 2 INTERVIEWS TOTAL. INCONSISTENT WITH INTERVIEW PROCESS
Interview Question – VERY COMPLEX INTERVIEW QUESTIONS DURING INTERVIEW PROCESS Answer Question
Negotiation Details – There was no negotiation phase. The offer was made and the HR rep basically said "it's take it or leave it".
Loan Closing Specialist II Interview (Positive Experience; Easy Interview)
I applied through a recruiter - interviewed at Fifth Third in September 2010.
Interview Details It depends on the position. My interviews have usually been with a couple of managers after the first interview is passed. They have a form with questions to ask. Usually pretty comfortable. Just be yourself and answer the best of your abilities. The bank is very team oriented and being engaged with your surroundings is important.
Interview Question – I don't recall and unexpected or difficult questions. Answer Question
Very Difficult Interview
Customer Service Representative Interview (Positive Experience; Very Difficult Interview)
I applied online and the process took 4 weeks - interviewed at Fifth Third in April 2014.
Interview Details I think it was just too difficult. To come up with examples for five years experience. This does not give a good feel for who the person truly is.
Interview Question – They were all difficult. Asking for specific examples on a certain aspect of the job. There is no time to think and if you take too long then how does that look. View Answer
Interviews for Top Jobs at Fifth Third