Forever 21 Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
592 interviews

Interview Experience

Interview Experience

58%
26%
14%

Getting an Interview

Getting an Interview

53%
29%
5%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I interviewed in-person - interviewed at Forever 21 in August 2014.

    Interview Details

    I went in on a Saturday filled out the application and headed towards the managers office i was introduced and told to come the following day in the evening for my interview. That Sunday I went in expecting a group interview but fortunately i received a one on one interview. I was asked questions such as what is good customer service, why I would want the job and what if someone on my floor isn't working. After all of that the manager asked if I had a question to ask, that's the question that had me looking around. Eventually I was hired and told to come in for orientation in a couple of days.I believe because I had strong statements about customer service and its importance. For my outfit I wore a simple woven black forever top with a tank top underneath so it wont be revealing, grey and black high wasted printed pants from h&m and a pair of black fisherman style sandals and Ii wore all silver accessories including my watch and a metallic feather tribal necklace.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through other source. The process took 1+ week - interviewed at Forever 21.

    Interview Details

    Sat down with manager, 1:1. She asked one question, "why do you want to work at forever 21" which I answered. She then asked me no more questions, instead talking about her store, the problems she has with her employees, etc. She gave me all the answers I needed. I then said "well I got a lot of information from you, let me go point by point and address everything." And gave her a pitch she couldn't refuse, simply because she gave me all the information I needed to know where she was coming from, the problems she's encountered, and what she's looking for. She called me 5 days later to say that I was hired.

    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Visual Merchandiser Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 4 days - interviewed at Forever 21.

    Interview Details

    Interviewed with the Visual Manager and the Store Manager. Interview lasted approximately 40 minutes. Interview was pretty laid back. Asked questions regarding fashion trends, how you would train your associates to adhere to visual standards. Conducted an activity where you had to go throughout the store to create "looks".

    Interview Questions
    • What are the current trends you are seeing in the market.   Answer Question
    No Offer
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  5.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took a day - interviewed at Forever 21 in August 2012.

    Interview Details

    submitted resume in store and since new store opening they did group interviews (5/6 people). manager asked a question and people answered one by one. there were a range of interviewees. some were more formally dressed than others but I dont think it really mattered in the end. Might be because they really needed employees though. Got a call the next day to start training.

    Interview Questions
    • all pretty standard. previous experience with customers; best quality about yourself; how to work in fast paced environment etc.   Answer Question
    Negotiation Details
    minimum wage position.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Miami Beach, FL (US)
    Anonymous Interview Candidate in Miami Beach, FL (US)
    Application Details

    The process took a day - interviewed at Forever 21 in August 2014.

    Interview Details

    They had a job fair and were going to do open interviews, so I decided to go. Went to the store and the interview process was easy and quick. The manager was nice, so It made me feel comfortable. Got called that same afternoon saying i was hired and to show up for orientation a few day later.

    Interview Questions
    • Explain a difficult situation youve had with a customer and how you solved it.   Answer Question
    • How would you interact with a customer   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Hamilton, ON (Canada)
    Anonymous Interview Candidate in Hamilton, ON (Canada)
    Application Details

    The process took 5 days - interviewed at Forever 21 in August 2014.

    Interview Details

    well I gave my resume to an assistant manager and she told me to come to the interview 4 days after I gave my resume to her in person. the interview was an open interview and there were around 19 people including me. only 10 were chosen to be hired. it's best to talk to some of the people near you, it helps to make you feel less nervous and seem more outgoing. the managers were so friendly so it made the whole process a lot more smooth.

    Interview Questions
    Negotiation Details
    after 5 days from the initial interview, I got a call for an orientation!
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate  in  Concord, NC (US)
    Anonymous Interview Candidate in Concord, NC (US)
    Application Details

    I interviewed in-person. The process took 2 days - interviewed at Forever 21 in July 2014.

    Interview Details

    You show up to find that it is a group interview. They take you to a corner of the store and ask you questions. Then they ask you to pick out an outfit and give you 10 minutes to go and find one.

    Interview Questions
    • If I called your last employer and asked what is something negative about you what would it be?   View Answer
    Negotiation Details
    No negotiation.
    Accepted Offer
    Negative Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 1+ week - interviewed at Forever 21 in July 2013.

    Interview Details

    I wasn't expecting a group interview. There was about 20 people interviewing for the same position. If you were not communicating with the manager, you basically didn't get the job.

    Interview Questions
    • When was a time when you and a customer had a disagreement?   Answer Question
    Accepted Offer
    Average Interview
  10.  

    PR Assistant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 5 days - interviewed at Forever 21 in August 2014.

    Interview Details

    No phone interview, called in for first round. I was interviewed by 3 younger women, and it was very intimidating. I felt that I was being judged the whole time. They asked tons of questions about fashion, nothing about my PR experience. They had me walk them through every position on my resume and it almost seemed they were struggling to find questions to ask me. One woman kept looking at another person's resume during my interview which I felt was rude. Overall, it was not a good interview experience, the girls were immature and the position has nothing to do with PR.

    Interview Questions
    • What fashion blogs do you follow? What celebrity if your fashion twin? What fashion blogs do you follow on Instagram? What do you like about our social media and what can we change?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took a day - interviewed at Forever 21.

    Interview Details

    Walked in the store and picked up an application. Turned it in to a manager, they reviewed it and started interviewing me on the spot. It was sudden but I tried to not show it. They asked routine questions like 'why forever 21', 'what would you do in this situation', 'how do you keep up with the latest trends' and I answered them honestly and confidently. i was hired on the spot.

    Accepted Offer
    Positive Experience
    Easy Interview

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