Goodwill

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  www.goodwill.org

Goodwill Interview Questions

Updated 18 Nov 2014
Updated 18 Nov 2014
203 Interview Reviews

Interview Experience

Interview Experience

61%
22%
16%

Getting an Interview

Getting an Interview

50%
27%
11%

Interview Difficulty

2.3
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Derry, NH (US)
    Anonymous Interview Candidate in Derry, NH (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Goodwill in October 2014.

    Interview Details

    I found out about the job online (Indeed) and applied through their website. I received a call about a week later for an interview. I had felt that the interview went well. Found it odd that I was not asked about my work experience, it was only random "tell me a time when..." questions. The interview was conducted by a manager, but not the store manager. The Store Manager would be making the hiring decision, but was on vacation. I was told I should receive a call from them, regardless if I got the job or not, in a week to a week and a half later.

    At the two week mark I called the store, inquiring about the status and was told by a manager that they would tell the SM that I called and "if she [the store manager] is interested she'll call". I discovered later that I was sent an automated e-mail dated an hour before I called them that the position had been filled.

    I found them to be unprofessional. They could have found a minute to call or let me know when I called that I didn't get the position. I feel like I wasted two weeks waiting on their answer and that if the person hiring had conducted the interview that I would have had a better chance.

    Interview Questions
    • "Tell me a time when you dealt with a person who personally hated you."
      Most questions were slight variations of this. Basically, how do you deal with coworkers who are difficult or don't pull their weight.
        Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Processor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Goodwill in October 2014.

    Interview Details

    They seemed very friendly, wanted to know if you were lying on the application, if it has been a long time if you worked so they could continue receiving money from the government. Would work with you if you had a disability

    Interview Questions
    Negotiation Details
    It would be a huge mistake to take the offer of employment.
    Accepted Offer
    Neutral Experience
    Average Interview
  3. 2 people found this helpful  

    Sales/Production Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Goodwill in September 2014.

    Interview Details

    I arrived at the store about 15 minutes early. I walked into the store about 10 minutes before my interview time of 11am. I was greeted by an associate who asked if she could help me. I informed her that I was there for a job interview and she lead me to the back side of the store to a set of double doors. She asked me to wait outside the double doors while she went to see if the manager was ready to see me. Even though I was slightly early I did not have to wait to see the manager. I was a nervous wreck but within minutes of sitting down with the manager I felt very much at ease. We discussed my previous job experiences as well as a little bit of information about myself. The manager then proceeded to tell me a little bit about the company and what she was looking for in an employee. I must have made a good first impression because she offered me a job right on the spot!

    Interview Questions
    • I had no difficult or unexpected questions. I stuttered a little bit when I was asked to talk a little bit about myself but I didn't feel silly or pressured in any way.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL (US)
    Anonymous Interview Candidate in Fort Lauderdale, FL (US)
    Application Details

    I applied through other source – interviewed at Goodwill in September 2014.

    Interview Details

    I saw a job fair posting online on the website Indeed.com. I came to the job fair where there were other applicants for different positions signing in. After I signed in I was asked by one of the representatives to fill out an application.After I filled out the application I had a seat and waited to be called. Once called I was greeted by a store manager from a different goodwill store and had my first interview. She was very pleasant and knowledgeable about the company. After interviewing with her I was greeted by the district manager who was quite unorganized and unkempt. She interviewed with me and seemed impressed by my knowledge of retail and said she was very interested and closed the interview with you will be hearing from me in 3 days...two weeks past and she never called. I called her and she seemed very agitated that I made a follow up call, very unprofessional.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took a weekinterviewed at Goodwill in September 2014.

    Interview Details

    I applied online and an interview was schedule a week later. They asked the basic questions (previous work etc.). The guy was nice, I was a minute or two late to the interview but overall it was good.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7. 2 people found this helpful  

    Receptionist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    need a local background check, and then taking a drug test. You only need to have one interview..After getting hired you may not get the hours that they tell you that you were going to get. If they tell you that you are going to get 40 hours a week you may get lucky and average 36 hours a week. They do not like to pay over time.

    Accepted Offer
  8.  

    Retail Production Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Goodwill in August 2014.

    Interview Details

    First interview was with one of their recruiters at their corporate location. She used a prepared list of questions such as, "What experience have you had with P&L statements and with metrics", "Describe a time where you didn't meet a goal and what you did to overcome it". After that interview concluded, I was set up for a panel interview consisting of 3 people. Very basic questions in this interview and more looking at your relative work experience and personality. Took a walk through the store with them and then the interview concluded. Received a call after about 10 minutes to let me know an offer would be coming. Received an offer the following day, however the annual compensation package was not enough for me to leave my current employer.

    Interview Questions
    • Most difficult was probably just describing a time you failed to meet a goal.   Answer Question
    Reasons for Declining

    Annual compensation package was too small.

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 3+ monthsinterviewed at Goodwill in August 2014.

    Interview Details

    I went through prescreening at one of their career centers. A few months later I got a call from the career center telling me that one of the stores was holding interviews for cashiers, so I went for it. The actual interview was quick and easy--no trick questions, nothing unexpected. The interviewer helped me on questions I got stuck on and had a relaxed and friendly demeanor. I got a call with a job offer that same day.

    Interview Questions
    • What's a situation where you've demonstrated integrity?   View Answer
    Negotiation Details
    There was no negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Online Media Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Goodwill.

    Interview Details

    The interview felt more like a conversation with an old friend rather than an interview. Everyone I met there had a positive attitude and seemed very genuine. While I was asked about my work background, what I liked about it and did not, the interview revolved more around what my personality was like to see if I was a good fit with the company.

    Interview Questions
    Reasons for Declining

    It is really a shame that Goodwill does not receive more funding. The pay was barely above minimum wage.

    Declined Offer
    Average Interview
  11.  

    E-commerce Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 5 daysinterviewed at Goodwill.

    Interview Details

    They will hire anyone just to fill a position. As they say, there is no one that can't be replaced. Turn over is very high. The Management staff that does the interviewing acts as though you are bothering them.

    Interview Questions
    • No difficult questions. Just basically if you are willing to take the job, it is offered to you.   Answer Question
    Negotiation Details
    no negotiation...take it or leave it.
    Accepted Offer
    Negative Experience

See What Goodwill Employees Are Saying

Greay!

 Current Marketing Assistant in Harrisburg, PA (US)

Pros: “Great work environment. Friendly staff. Awesome company mission. Flexible hours. Wide range of learning experiences. Very hands on. Learn as you go techniques. Room for creative thinking.” Full Review

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