H&M

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H&M Interview Questions

Updated 11 Dec 2014
Updated 11 Dec 2014
231 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Sydney
    Anonymous Interview Candidate in Sydney
    Application Details

    I applied through a staffing agency. The process took 1+ weekinterviewed at H&M in September 2014.

    Interview Details

    I applied through an advertisement placed by a recruiter for a new store opening. The recruiter conducted a quick five minute phone interview before booking me in for a time at H&M's Assessment Centre.

    At the Assessment Centre, I filled in a form asking for the type of position I was after (full-time, part-time, casual), my availability to start and to attend training in Melbourne, two references and any health conditions that could impact on my ability to work. The interview itself was a group one. After going around the circle and revealing one weird fact about ourself (we didn't need to introduce ourselves), we were given coloured ribbons to tie onto ourselves as identifiers.

    The first scenario (10 minutes) involved a late delivery of stock. We had to organise clothing onto two racks and a front table while responding to customer queries, "manager" feedback and other situations. The second scenario (10 minutes) was to create a window display right before open, as all the Visual Merchandisers had called in sick. The final scenario (approximately 30-40 minutes) had us brainstorm solutions to various problems that could occur in store, in the absense of management.

    Interview Questions
    • You notice an employee smoking in the stock room. What would you do?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Advisor - Full Time Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    The hiring process was pretty straight forward yet unusual.

    Position was advertised on Job listing website, received an email about a week later detailing there would be a "assessment centre" happening (so like a group interview)

    Group interview was different to what was initially expected, 3 tasks involved with the assessment first one touching on organisation skills general team work (how loud and commanding you can be) second part assessing visual merchandising skills, how well you can adhere to instructions and accommodate sudden change and third part going over ability to brain storm and come to a conclusion based on group discussion (once again who can put forward their opinion the loudest and clearest)

    received a phone call 3 days later offering a position as sales advisor then sent contracts day after.

    Negotiation Details
    Nothing was on offer to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Stockton, CA (US)
    Anonymous Interview Candidate in Stockton, CA (US)
    Application Details

    I applied online. The process took a weekinterviewed at H&M.

    Interview Details

    I submitted my application online and was contacted a week later. The interview process was fast. She asked me a few behavior questions and had me sign background check papers.

    Interview Questions
    • What are you expecting from H&M if you were to work here.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Visual Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied for a position with H&M. I received an email detailing that I was not a candidate due to the fact that they are seeking "energetic" people. And my qualifications did not match. I have had many years of experience in the field of which they advertised for in this position. However, I may not be in my 20's...they clearly have age discriminating practices company. I am appalled at their response and would never endorse anyone to apply for any position as they certainly do not value experienced professionals.

    Interview Questions
    No Offer
    Negative Experience
  6. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at H&M.

    Interview Details

    I applied online and got a call 2 days later to schedule a one-on-one interview with one of the managers, which was the next day. I went in for the interview, which lasted about 20-25. She talked to me about what working there is gonna be like and asked me a few questions about my experiences in my previous job. After the interview was over she had me fill out a sheet for a background check. She said they will call me when it cleared.
          After a couple weeks they called me back to meet for a second time. This actually turned out to be a job offer and we discussed how much my wage is going to be (way better than my last job). The next day I just had to come in to fill out paperwork and i am now officially an H&M employee!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Washington, DC (US)
    Anonymous Interview Candidate in Washington, DC (US)
    Application Details

    I applied online. The process took 5 daysinterviewed at H&M in November 2014.

    Interview Details

    I filled out an application online and received a phone interview about an hour later, i was asked to explain my role at previous jobs and my availability. I was then invited to come in for a in person interview the next day (Friday). When I got there I was interviewed by two managers they both asked questions such as: Why H&M?, What do you expect from H&M? Name a time you presented good customer service? What didn't you like about your previous job? and my availability,(kinda similar to the phone interview) they also took notes. After the interview I signed a background check form and was told that I would receive a call within one week once my background check came back. To my surprise they called me on Monday and asked me to come in for a second interview that Wednesday where I was offered the job. They started me with $11.50. The process took less than a week!

    Interview Questions
    • Name a time you made a positive change at your job?   View Answer
    Negotiation Details
    No negotiation, 11.50 was already breathtaking for me.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in November 2014.

    Interview Details

    It was a phone interview asking the usual what does great customer service mean to you? Do you shop in h and m? Who is your role model? Why did you apply for h and m?

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Riverside, NJ (US)
    Anonymous Interview Candidate in Riverside, NJ (US)
    Application Details

    I applied through other source – interviewed at H&M in November 2014.

    Interview Details

    i went to an H&M social event and got an interview there, it was pretty approachable and comfortable! It was only basic questions with regards to my interest in the job and my current situation, as well as questions about my past jobs and how I interacted with clients in both of those positions. Overall, it was definitely a pleasant experience and I felt pretty at-ease after I left.

    Interview Questions
    • Whether I could go out of state for training--I said yes, since I think I could manage if the situation called for it, but it threw me for a loop   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    Anonymous Interview Candidate in Singapore (Singapore)
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at H&M in November 2014.

    Interview Details

    (SINGAPORE H&M) I tried to apply online but after one week they still hadn't get back to me so I went to the store and asked for the availability of part time jobs, they asked me for my resume and said they will review it and contact me.

    They contacted me after a few days (5-6days) and scheduled for an interview the next day. Overall, it definitely wasn't a simple and boring one-to-one interview. We were in groups and we had to complete a few activities with many challenges (not very difficult) tasked by the managers and recruiters. They wanted to see how we could react to new environment and changes fast, and also our team work. After that, they did not asked us any questions at all but they asked us to ask them questions. All in all, the people there are actually really friendly and fun. It was a really a refreshing and interesting experience for me. They haven't contacted me yet but we were told that they will contact us latest in one week time.

    Interview Questions
    • There wasn't any questions. There were only a few activities where you'll have to imagine that you're already working for them and solve the situations as a team!   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at H&M.

    Interview Details

    the hiring process was extremely long i had to basically call and harass for a month to get specific follow up. there is a 6 hour long assessment interview after you have had a phone interview and another in person interview. the assessment is the hardest part. and you have another interview after that

    Interview Questions
    Negotiation Details
    i applied for a higher position i was given a lower one and still met with the pay rate i asked for
    Accepted Offer
    Negative Experience
    Difficult Interview

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