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Interview Question for Enrollment Counselor at University of Phoenix:
Apr 10, 2012

How do you feel about being on the phone all day (at work) and having your calls monitored?


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Apr 10, 2012

by Interview Candidate:

I said that I expected a high volume of phone work, but added that I didn't consider the phone to be the only medium to effectively convey the school's message, nor did making a certain number of phone calls per day automatically translate into success. (This was obviously not the answer they wanted to hear.) I didn't follow up with a question on their motive for monitoring phone calls; I had all the information I needed without having to ask this question.
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