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Starbucks Barista Interview Question

I interviewed in Bakersfield, CA and was asked:
"How do you handle a disgruntled customer who is clearly in the wrong?"
Tags: behavioral
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Part of a Barista Interview Review - one of 1,200 Starbucks Interview Reviews

Answers & Comments

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Apologize, fix, and move on.
- Interview Candidate on Dec 11, 2012

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