IKEA Interview Questions

Updated 7 Oct 2014
Updated 7 Oct 2014
218 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Interior Designer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at IKEA.

    Interview Details

    There were 3 stages to the process; phone screening, group interview and 'the grandparent' interview. Applied online and got a call around 2-3 weeks later. The phone interview had questions about IKEA (i.e. why IKEA, what does home furnishing mean to you, etc.) and lasted around 15 min.

    A week later I got a call saying I made it to the group assessment day+ a confirmation email. In addition, there was a form I had to fill out with situational questions (i.e. tell us about a time when you faced an obstacle and how did you overcome it?, when was a time you made a mistake and how did you fix it? etc.) and a personality quiz to complete. The group interview was a week after the confirmation email and I had to bring my portfolio along.

    On the day, there were around 9 people (including myself), 6 were going for the Visual merchandising role whilst 2 others + me were going for the Interior Designer role. There were head designers, managers and HR people in the room as well and they were all very friendly. After a brief intro about IKEA, we introduced ourselves and presented the piece of work in our portfolio we were most proud of. Then we had group activities, analysing a specific room (i.e. what is the style of the room? who do you think lives in this room? what would you change about the room? etc.) and split into teams of 3 to build a flatpack (could be a table, cabinet, etc.). Had to present our furniture and talk about where we would place it and how it could be used. After a lunch break, we had a 'feedback' session, which was actually a further interview questioning session. There were 2 people asking situational questions (around 8 Qs) and because I was not expecting it at all, blanked out for a few secs but they helped guide and recollect my thoughts so that was pretty nice of them. That concluded the group interview day and I was told I would find if I pass the round by Friday.

    Then on the following day, I got a call back saying I had made it to the 'Grandparent interview' and was asked to come in on the Friday (short notice because the manager was quite busy). I was asked to bring my portfolio again and was told that it was an informal interview with the Design head. True to their word, it was the most relaxed and chilled interview ever, chatting about different cultures, different IKEAs around the world, etc. The only questions he asked were once again, 'why IKEA? what do you think IKEA can offer you, what do you think the differences are between this IKEA and the other one?etc. Showed him my portfolio and chatted a bit more. Overall lasted around 2 hours and that concluded the final interview. Got a call a week later asking for reference checks and now pending (so no offer yet)

    Interview Questions
    • As an interior designer, what would your role be to customers in IKEA?   Answer Question
    • When was a time you had to deal with change and how did you cope with it?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Inventory Co-worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First a phone interview about hows and whats about your application, availablities, working rights etc, general questions. Then a panel interview. I'm still waiting for the final interview by HR department.

    Interview Questions
    Declined Offer
    Positive Experience
  3.  

    Customer Service Team Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at IKEA.

    Interview Details

    internal recruitment process, first interview with line manager and HR then second interview with department head.

    Interview Questions
    • tell us about a time you have to handle a difficult situation   Answer Question
    Negotiation Details
    non-negotiatable
    Accepted Offer
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  5. 3 people found this helpful  

    IKEA Goods Flow Co-worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at IKEA in September 2013.

    Interview Details

    Applied online through IKEA's website, got a call about two weeks later. The first call was a short five minute call with several questions: Why do you want to work for IKEA? Why do you want this position? Are there any days you can't work? When can you start? Etc. They said they will call me if I was successful in 3-5 days. Got a call about several hours later saying I was successful in the next step in the interview process which is a group interview. Gave me details on the date and time. Yet to go to the group interview.

    Interview Questions
    • Nothing to difficult, just be prepared for the typical interview questions.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Part-Time Customer Relations Co-Worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at IKEA in June 2013.

    Interview Details

    Had a phone interview asking: Why IKEA? Tell your experiences in customer service and my availability. Then the interviewer was happy with my answers and invited me to a group interview.

    The group interview had around 20 people. We were seated in groups of 5 on each table. We had activities such as:
    - Introduced ourselves
    - Told our favourite rooms in the house, and Why
    - Chose a badge that depicts our personality
    - Created a poster with the alphabet making a word from each letter to describe customer service
    - We created a slogan as a group for our poster
    - Presented the poster
    - Filled out forms with our availability and referees
    - Had a tour of the areas we could be possibly working
    - Speed dating with different employees asking us questions

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  7.  

    Marketing Interview

    Anonymous Interview Candidate in Perth, Western Australia
    Anonymous Interview Candidate in Perth, Western Australia
    Application Details

    I applied online. The process took 4 weeksinterviewed at IKEA in June 2010.

    Interview Details

    Initial interview with HR and supervisor. Both were extremely polite and the questions were based around situations I have been in, and what I would do in hypothetical situations. As a recent graduate, they were obviously trying to gauge my knowledge and reasoning. Second and final interview was with Marketing Manager and supervisor. Again both polite. This was more of a 'get to know' to see whether I would be a good cultural fit.

    Interview Questions
    • If you were in a conflict with another staff member, how would you approach fixing the situation?   Answer Question
    Negotiation Details
    As I was a graduate, I didn't have any idea about how to negotiate. I loved the brand so I took the first offer.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Ikea Cashier Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at IKEA in October 2014.

    Interview Details

    Online assesment, got an email a few days later asking to attend an interview, I replied to email saying I couldn't go and were there any other dates? Got an email a few days later, attended group interveiw. Very laid back, do an ice breaker, ask you to pick a product and say why you chose it and then they ask for whacky ideas for the product. They then ask for best and worst customer service? It's all about your personality. If you pass this they then do individual interveiws, asking about your avaliability and general interview questions.

    This was all on Thursday and I got a telephone call today Tuesday saying I got the job and to come in for training Tuesday - Thursday next week.

    Interview Questions
    • No difficult ones, just about how you prioritise tasks... No biggie. I just panicked on that one.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Wahrehouse Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    I applied online. The process took 2 daysinterviewed at IKEA.

    Interview Details

    called in for an interview with HR. - basic interview. why do you want to work here, why should we hire you. nothing out of the ordinary. applied in person during the summer got a call 3 days later for an interview

    Negotiation Details
    no mention of a negotiation they have a union and get raises every 6 months max's out after 3 years. everyone gets the same pay scale
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Ikea Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at IKEA.

    Interview Details

    Very relaxed interviewer, gave me tips on how to be a better interview prospective (was very new.) The office area was very modern and the overall team that greeted me as I walked to the interview room were welcoming. The interviewer asked me about previous jobs and not-work related interests, and seemed interested in me as a person and not a potential wage slave.

    Interview Questions
    • How to pronounce some Swedish word that I'd never seen before.   Answer Question
    Negotiation Details
    There was no negotiation phase; IKEA didn't pay cashiers well at the time and had a very high turn over.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at IKEA.

    Interview Details

    So, I applied online for a cashier position and was called back within a day. The first interview was with the floor manager, and my second interview was with the general manager. I'm guessing they liked me lol.

    Interview Questions
    • What was the biggest mistake you ever made? How did you recover from it?   Answer Question
    Accepted Offer

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