IKEA
3.6 of 5 447 reviews
www.ikea.com Delft 1 to 5 Employees

IKEA Interview Questions & Reviews

Updated Apr 04, 2014
All Interviews Received Offers

Getting the Interview 

88%
4%
3%

Interview Experience 

73%
16%
10%

Interview Difficulty 

177 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Customer Service Team Manager Interview

Customer Service Team Manager

I applied in-person and the process took 2 weeks - interviewed at IKEA.

Interview Details internal recruitment process, first interview with line manager and HR then second interview with department head.

Interview Question – tell us about a time you have to handle a difficult situation   Answer Question

Negotiation Details – non-negotiatable

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Marketing Interview

Marketing
Perth, Western Australia

I applied online and the process took 4 weeks - interviewed at IKEA in June 2010.

Interview Details Initial interview with HR and supervisor. Both were extremely polite and the questions were based around situations I have been in, and what I would do in hypothetical situations. As a recent graduate, they were obviously trying to gauge my knowledge and reasoning. Second and final interview was with Marketing Manager and supervisor. Again both polite. This was more of a 'get to know' to see whether I would be a good cultural fit.

Interview Question – If you were in a conflict with another staff member, how would you approach fixing the situation?   Answer Question

Negotiation Details – As I was a graduate, I didn't have any idea about how to negotiate. I loved the brand so I took the first offer.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Average Interview

IKEA Goods Flow Co-worker Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at IKEA in September 2013.

Interview Details Applied online through IKEA's website, got a call about two weeks later. The first call was a short five minute call with several questions: Why do you want to work for IKEA? Why do you want this position? Are there any days you can't work? When can you start? Etc. They said they will call me if I was successful in 3-5 days. Got a call about several hours later saying I was successful in the next step in the interview process which is a group interview. Gave me details on the date and time. Yet to go to the group interview.

Interview Question – Nothing to difficult, just be prepared for the typical interview questions.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Easy Interview

Part-Time Customer Relations Co-Worker Interview

Anonymous Interview Candidate

I applied online - interviewed at IKEA in June 2013.

Interview Details Had a phone interview asking: Why IKEA? Tell your experiences in customer service and my availability. Then the interviewer was happy with my answers and invited me to a group interview.

The group interview had around 20 people. We were seated in groups of 5 on each table. We had activities such as:
- Introduced ourselves
- Told our favourite rooms in the house, and Why
- Chose a badge that depicts our personality
- Created a poster with the alphabet making a word from each letter to describe customer service
- We created a slogan as a group for our poster
- Presented the poster
- Filled out forms with our availability and referees
- Had a tour of the areas we could be possibly working
- Speed dating with different employees asking us questions

Interview Questions

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Negative Experience

Average Interview

Supply Chain Specialist Interview

Anonymous Interview Candidate
Zug (Switzerland)

I applied online and the process took 2 weeks - interviewed at IKEA in November 2013.

Interview Details I applied via the company's site-for the position of the Supply Chain Specialist in Switzerland -had to fill the test online, after that I was contacted by the recruiter and the phone interview with the members was set - among one of the first questions was the question - why would you like to work in Switzerland. The next question was - according to your CV you have changed work every 2-3 years , why should we spend money to relocate you if you will leave us in 2 years. Really aggressive style, no questions about my qualifications .. The interviewer was rude and offensive - the worst interview experience ever.

Interview Question – Did not get any questions regarding the position at all.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Ikea Cashier Interview

Anonymous Employee
Woodbridge, VA (US)

I applied online and the process took 3 weeks - interviewed at IKEA.

Interview Details Once i have finish my application a week later i received a phone call from they and that was my first interview. they said i passed on my application to the store i applied to. 3 days later i got the call to schedule my in-store interview. and once finished i had did a back ground check and once that went through i go another call for the second interview and got offered the job

Interview Question – when was a time you have offered to me a leader to a group   Answer Question

Negotiation Details – My Start date and my work schedule

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Ikea Cashier Interview

Anonymous Employee
Tampa, FL (US)

I applied online and the process took 2 months - interviewed at IKEA in February 2011.

Interview Details I was joining an IKEA that was currently being built up. So it was a little different from the average new hire.I applies online, and after a while I had gotten a call for a group interview. I was called to a temp office, and I knew little about the company beyond it sold furniture, the temp office gave little Idea what to expect. Once everyone arrived they called us into a room and divided us into groups of four, with a manager taking notes of one particular group. They told us about the company and all it offered etc. Showed us clips of what to expect on opening, there was anticipation for a large group excited for the new store. Then we were asked to stand up and say a little about ourselves. They then gave us a group exercise asking a question with no really right answer, my guess is to determine how we talked out answers with the others, not really concerned for the answers. Then we were asked to move around tables to another group of 4 and asked to do another activity, this time build a paper tower. Again to see how you worked with the others. After that we got called out in groups and divided into one on one interviews with the managers taking notes. After a month or two I finally received a called back asking me to come in for a orientation and they would like me to work for them.

Interview Question – The one on one interview was pretty standard stuff. The biggest surprise was how the group interview went, with the question and tower building, was fun.   Answer Question

Negotiation Details – As I was just looking for a part time job with little experience prior, I did little negotiations and joined.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Average Interview

Home Furnishing Sales Associate Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at IKEA in March 2014.

Interview Details I applied for this position online, and the whole process took about roughly two weeks. The most relevant questions are:

"Why do you want to work for Ikea"?

Interview Question – The last question was probably the most difficult, because we from time to time, we forget the things that we have done. But the most important thing to remember is to think clearly about what you are going to say.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at IKEA

Interview Details really wanted to be impressed by your knowledge of the company and there values.

Interview Question – how does working at ikea change your life   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Interior Designer Interview

Interior Designer
Miami, FL (US)

I applied online and the process took 1+ week - interviewed at IKEA.

Interview Details HR called me 10 days after submitting my application. I didn't receive an email or anything regarding they were going to call me for phone interview so was rather surprised to have an interview out of the blue. It was maybe 15 minutes. Very nice lady said someone would call within two weeks if they wanted to schedule an in person interview

Interview Question – What is your favorite room in your house and why? Where do you get your inspiration from? How would you define success?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at IKEA

Worked for IKEA? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at IKEA interview questions and advice. All 177 interview reviews are posted anonymously by IKEA employees and interview candidates.