I applied in-person. The process took 4 weeks. I interviewed at KeyBank (Buffalo, NY) in Sept 2010
Interview
I walked in seeking employment, resume in hand. I spoke to the client service manager, who seemed eager to take my information. I was asked to apply online and that I would receive a call. Within a week, I was called for an in person interview with the branch manager and client service manager. I was immediately offered the position with a tentative offer. Over the next three weeks, I had a phone interview with he human resources associate. She than proceeded to perform a background check and I had to schedule a drug test. When everything came back, I was able to begin employment with Key Bank.
I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025
Interview
The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.
Interview questions [1]
Question 1
Are you currently employed? Please explain the gaps on your resume.
I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in June 2023
Interview
One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.
Interview questions [1]
Question 1
How would you handle confidential costumer information.
Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way