Macy's

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Macy's Sales Associate Interview Questions

Updated 23 Nov 2014
Updated 23 Nov 2014
857 Interview Reviews

Interview Experience

Interview Experience

57%
29%
13%

Getting an Interview

Getting an Interview

81%
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6%

Interview Difficulty

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Average

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857 Candidate Interview Reviews Back to all interviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

I was contacted very quickly. The person interviewing me was extremely polite and straight to the point with duties and responsibilities that were expected. While there was very little room to negociate the pay rate, it was a pay that was pretty standard.

Interview Questions
  • All the questions that were asked were that of what one is to expect, working with others, handling responsibilities, etc. There wasn’t anything too difficult to answer.   Answer Question
Accepted Offer

Other Interview Reviews for Macy's

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    Its was quick, I came about 15 minutes early dressed professionally, Interveiwer was to the point! it was very professional. We went over my previous customer service and care. Many of the question had to give some explaining about customer service and how you would handle some situations.

    Interview Questions
    • What kind of unique ideas that you share with friends   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    Web based testing and application then multiple interviews, go through security like a criminal, then find a hidden office on your own, answer weird questions, etc..... I was hoping for an intellectual conversation but the questions were quite basic and immature

    Interview Questions
    Negotiation Details
    You don't get to negotiate
    Accepted Offer
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Philadelphia, PA (US)
    Anonymous Interview Candidate in Philadelphia, PA (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at Macy's.

    Interview Details

    The process starts in store or online. One can apply online or head to the stores executive office to apply through a computer station. Once the application is submitted and is chosen for an interview the individual will be met by a manger or two, along with an HR supervisor. It helps to dress up after all this is an upscale department store unlike a marshalls/kohls. After the interview process if the person is chosen for a position they will undergo a mandatory 1-2 day computer/register training whether they are returning or starting a new. After which they are placed on the floor within a designated area and proceed to create moments, open up star rewards, and build sales.

    Interview Questions
    • Prior examples of conflict resolution with customers/ co-workers/ managers.

      Good/bad qualities about yourself.
        Answer Question
    Negotiation Details
    Not much of a negotiation. I had come from the suburbs and the offered salary was substantially higher than my prior retail job so there was no reason to bargain on my end.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Brooklyn, NY (US)
    Anonymous Interview Candidate in Brooklyn, NY (US)
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in November 2014.

    Interview Details

    it was easy i applied online and it took 2 days nd i got a email to register for the interview nd it was the best one i had with any manager, i didnt take the job because they pay 8.00 and they dont give you all of your hours.

    Interview Questions
    Reasons for Declining

    Hours and pay

    Declined Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Macy's.

    Interview Details

    My experience was relatively simple and easy. I applied online, and within a few days I was invited by email to interview. I was interviewed by a manager, which took about 30 minutes. It may have simply been the manager I was interviewed by and that I had experience in retail and customer service so it went more quickly. During my time working there I saw a lot of people applying via the computers in the office.

    Interview Questions
    Negotiation Details
    No negotiation, the pay is what it is.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    Applied online and got an email the day after saying they want to have a phone interview with me. Two days later, I randomly got a call and was interviewed on the spot. They called back again about 2 or 3 days later and asked more about my availability and was hired as a seasonal support associate, eventually became a permanent sales associate.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    Interview was very easy , I had two interviews , first one was with the hiring manager then if they call u back you interview with the department manager that you will be working for/in , basic retail questions . Make sure you smile and your very confident but also polite .. Sell yourself basically .

    Interview Questions
    • How would you handle a customer who is having a bad day ?   View Answer
    Negotiation Details
    No negotiation ,sarted at minimum wage
    Accepted Offer
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very short. Not much detail. Looking for those that are customer service focused and friendly with public. Makes sense since it's 100% public facing. Question we're not complicated. Overall easy interview process.

    Interview Questions
    • Specific scenario with customers service scenario that you handled.   Answer Question
    Negotiation Details
    No.
    Accepted Offer
    Positive Experience
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Woodbury, NJ (US)
    Anonymous Interview Candidate in Woodbury, NJ (US)
    Interview Details

    I filled a application out online . Received a email two days later to schedule my interview. I scheduled it for the following two days.

    This was my first interview in about 4/5 years so I was a bit nervous and I'm sure it showed.

    Interview Questions
    • Asked a lot of questions where you have to describe scenarios   Answer Question
    No Offer

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