Neiman Marcus Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Associate (21)
- Assistant Buyer (12)
- Product Specialist (6)
- Executive Development Program (5)
- Department Manager (4)
- Customer Service Representative (4)
- Loss Prevention (3)
- Customer Care Associate (2)
- Creative (1)
- Business Analyst (1)
- Business Manager (1)
- Manager (1)
- Buyer Program (1)
- Manager of Analytics (1)
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- Director (1)
- PR Coordinator (1)
- Coordinator (1)
- Customer Service (1)
- Personal Shopping Assistant (1)
- Work At Home (1)
- Sales Assistant (1)
- Sales Consultant (1)
- Sample Coordinator (1)
- Sales Manager (1)
- Seasonal (1)
- Shipping (1)
- Restaurant Manager (1)
- Human Resources Manager (1)
- Stock (1)
Personal Shopping Assistant Interview (Neutral Experience; Average Interview)
I applied through another source and the process took 4 weeks - interviewed at Neiman Marcus in February 2014.
Interview Details Standard process of meeting with an HR associate, merchandise manager and the personal shopper you will be working for. Standard interview questions about current and past experience in retail and level of confidentiality to be maintained when working with personal shoppers clients.
Interview Question – Where do you see yourself in five years, career wise? Answer Question
Very Easy Interview
Seasonal Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 1 week - interviewed at Neiman Marcus in November 2011.
Interview Details I filled out the application online and was contacted within a few days to come in for an interview. The woman in HR who interviewed me was very friendly and easy to talk to. Was offered a job and hired during the first interview.
Interview Question – standard questions Answer Question
Negotiation Details – no negotiation
Customer Service Representative Interview (Neutral Experience)
Interviewed at Neiman Marcus
Interview Details I applied to this position online and later that same day got a missed call from them. They did not leave a message, but when I called the number back and found out it was Neiman Marcus I asked to leave a message for H.R. I did not hear back, but since I am very persistent I called back a week later and left another message for H.R. This time she called me back and set up an interview with the Customer Service Manager. The interview went really well, but she said that she would need me to meet with H.R and her direct boss in Loss Profit and they were both unavailable that day. They could not get together to interview me for another week and a half. The interview with the Loss Profit manager and H.R both went very well also. H.R said she would be in touch with me the following week by Thursday. No call on Thursday. I called on Friday, and was offered the position "unofficially" since there is a background, credit and drug test to pass first. I made it aware multiple times throughout the interview process that I had some prior collection accounts on the credit report, but I had documentation to prove that they were settled and paid. A week after I was offered the position, I called HR to see if she had a status on the background and credit check as she said it would take 5 days. No call back. I was out of town that weekend, and when I returned home there was a letter in the mail from the company who completes the credit check. It stated that I had failed. The date on it proved that they had completed this days before I called and left the last message to H.R. I understand the need to check employees credit, but the fact that I wasn't able to prove that I had cleaned up my credit, or that anyone even bothered to call me to tell me I failed, makes me upset. I wasted 4 weeks pursuing this job. I wouldn't suggest applying to Neiman Marcus unless you have perfect credit.
Interview Question – The interviews were very easy and laid back. There were some of the typical questions, but mostly it was just a conversation between two people. Very comfortable. Answer Question
Work At Home Customer Service Interview (Positive Experience; Easy Interview)
I applied through another source and the process took 1+ week - interviewed at Neiman Marcus.
Interview Details I saw the listing on Career Builder and decided to submit my resume. After about a day or less I received an email instructing me to fill out the official Neiman Marcus application and to check my computer system for compatibility. A couple of days late I completed a phone interview.
My information was submitted for background and credit check.
I received a call directly from Neiman Marcus HR offering me the position, contingent upon clean drug test.
I accepted and had my drug test done.
I began training the following week.
Restaurant Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 1+ week - interviewed at Neiman Marcus.
Interview Details Very professional HR staff that keep close communication with the applicants throughout the whole entire process. It has been a pleasure and honour to work for this company. I highly recommend this company.
Interview Question – What is your biggest weakness Answer Question
Negotiation Details – They offered me more money than I originally asked for.
Assistant Buyer Interview (Positive Experience; Easy Interview)
I applied online and the process took 4 weeks - interviewed at Neiman Marcus.
Interview Details The interview consisted of two phone interviews and then a two day long interview process in Dallas. The program is run three times a year, June, September and December, so you may apply early and have to wait before you're contacted
Applying to the program they have you complete a small, online test about retail math. It basically asks you to calculate sell-through percentages, how many units are on hand, discounting etc. It is timed and I've heard some people find ti difficult but I thought it was really easy and I do not come from a fashion or retail educational background. Basic math is all that is needed.
If you get a passing score on the test your application gets reviewed and you may be contacted for an interview. The phone interviews were pretty standard - Why do you want this job, tell me about your background etc. Nothing challenging.
The two day interview process consisted of a bus "tour" of Dallas that really just shows you the outside of their fulfillment center and then dinner at which you meet some higher ups at NM like buyers. The second day brings one group project focusing on how you'd design or set up a department to maximize revenue and two interviews. In between there is a lunch with current assistant buyers that you can talk to and learn more about the role.
Overall a pretty easy applying experience.
Interview Question – All very basic questions. Answer Question
Negotiation Details – Since it's a pretty competitive environment and there are a lot of applicants the negotiation was almost nonexistent. They tell you the salary and benefits and ask if you'll take them. I was able to get a little increase in salary due to my previous experience.
Very Easy Interview
Human Resources Manager Interview (Neutral Experience; Very Easy Interview)
I applied through a recruiter and the process took 1 week - interviewed at Neiman Marcus in November 2013.
Interview Details 1 phone interview and 1 in person interview - received offer following day of in person interview - started 2 weeks later - 5 HR associates quit within my first month of employment.
Sales Associate Interview (Positive Experience; Average Interview)
I applied in-person and the process took 2 weeks - interviewed at Neiman Marcus in January 2014.
Interview Details Applied in person and received a call for an inperson interview with hr director and department manager shortly after. Simple retail oriented interview quetions. There was no room for negotiation as the position is commission based salary
Interview Question – What would you do if customer wanted an item we did not have? View Answer
Very Easy Interview
Customer Care- Work From Home Interview (Positive Experience; Very Easy Interview)
I applied through an employee referral and the process took 5 days - interviewed at Neiman Marcus in April 2014.
Interview Details Process was fairly quick. Received an email after I applied; I was then invited to a job fair. After the job fair they did a back ground check, credit check and then I took a drug test. After everything was clear they sent an offer letter. The HR office was very nice and they worked with my availability for the position. I was very impressed with their professionalism.
Interview Question – Over all the questions are very customer service oriented (behavioral).
Question regarding integrity, how resourceful are you at handling IT issues, why should they choose you, how do you handle unhappy customers etc. Answer Question
Negotiation Details – Non negotiable
Very Easy Interview
Visual Trimer Interview (Positive Experience; Very Easy Interview)
I applied through an employee referral and the process took 3 days - interviewed at Neiman Marcus.
Interview Details I was sought after and 2 interviews later I was given the job
Interview Question – The Questions were fairly safe and direct Answer Question
Negotiation Details – I negotiated more then they were offering
Interviews for Top Jobs at Neiman Marcus