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Eze Software Leadership Development Program Interview Question

I interviewed in Boston, MA and was asked:
"One of the prior questions was: List two examples when you took the initiative and accomplished something substantial. One of the interviewers asked me to do a short mock situation where he was a client and was experiencing problems with his software to see how I would handle it. Thought it was difficult, especially not knowing anything about the software package or company procedures in such a situation."
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Part of a Leadership Development Program Interview Review - one of 152 Eze Software Interview Reviews

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