Paychex

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Paychex Interview Questions

Updated 22 Nov 2014
Updated 22 Nov 2014
234 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Sales Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeksinterviewed at Paychex.

    Interview Details

    Paychex has a long interview process so be patient it is worth it. You start off by having a phone interview. If they like you they will ask you to come in for a in person interview. Typically a potential employee will have several in person interviews before they give you an offer. Once you are offered a job you have to pass a drug and background test.

    Interview Questions
    • What is a time that you made a mistake at work and how did you correct it? What did you learn?   Answer Question
    Accepted Offer
    Average Interview
  2. 1 person found this helpful  

    401k SALES Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Paychex.

    Interview Details

    Three interviews - Sales test it was decent process they even do a ride along to make sure you see a day in the life - what they dont show you is the stress micro management and shaddy sales training

    Interview Questions
    Negotiation Details
    Everyone gets 42-47 base - recruiter says you can make 100k Plus if you hit the hard to hit quota you make abouy 72-77k !
    Accepted Offer
  3.  

    Territory Ready Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Briefly spoke with a recruiter. At first he thought I was a man (my resume clearly shows I am a woman) this tells me he did not read my resume. During the "interview" he asked me basic questions that I answered with no problem. After these questions he informs me he has no available positions in my area. (Then why have me answer your questions for a job opening that no longer exist?) The whole process was bizzare and very misleading.

    Interview Questions
    No Offer
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  5.  

    401 (K) Specialist (Entry Level) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3+ monthsinterviewed at Paychex.

    Interview Details

    The hiring process consisted of a phone interview, one-on-one interview sessions, and a panel interview. I also had to take a short math test. I also interviewed in a few other departments before I got this offer. The departments that didn't take me passed on my resume to another department where they thought I would fit better. That was nice! Not too many companies do that.

    Interview Questions
    Negotiation Details
    I did not negotiate the salary. I took what was offered, which was about $25,000 in 2004. It was an entry level position in the 401(k) department.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Payroll Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Paychex.

    Interview Details

    There is an initial phone screening and you have to pass 2 tests that test general math skills and problem solving. After that there are 3 interviews. My first and 2nd interviews were back to back on the same day. First interview with one supervisor, second interview with 2 supervisors, and third interview scheduled for a later day with the manager. After that you have to pass a drug test/background check. Very involved, but they want good people

    Interview Questions
    Negotiation Details
    No salary negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Outside Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Paychex in November 2014.

    Interview Details

    Started off with a recruiter contacting me on LinkedIn. The first step after that was a phone interview which lasted about 15 minutes. After that I was asked to take a skills assessment. A few days later I was contacted again by the recruiter who set up an interview for me with their District Sales Manager. They were very flexible with the interview and the manager was able to meet me near my current employer's office. A few days have passed and I am currently still waiting to hear back.

    Interview Questions
    • Role play with me how you currently try to sell you company's services.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Human Resources Business Partner Interview

    Anonymous Interview Candidate in San Diego, CA (US)
    Anonymous Interview Candidate in San Diego, CA (US)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Paychex in November 2014.

    Interview Details

    It's a process of four interviews. I applied online and within a week received an email to schedule a screening interview (30 min), then about another 2 weeks later I received a phone call to schedule the second phone interview, conducted by the department manager (45 min). About a week later another phone call to schedule an in-office interview with more managers (60-90 min) and several days later a final phone call to an invitation to meet the rest of the department and have a small panel interview.

    Interview Questions
    • VERY specific CA state law questions and how I have used them. Totally not expecting this.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Core Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Paychex.

    Interview Details

    I was initially contacted by a Paychex recruiter, who contacted me for all of my interviews (4 total, including ride-a-long - which was also an interview). The process went something like this:

    - Battery of Sales/personality testing (2 days total)
    - 1st Interview - Conducted by a Sales Rep who was being groomed for promotion (approx. 1 hour)
    - 2nd Interview - Ride-a-long with a top rep in the company (approx. 3-3 1/2 hours)
    - 3rd Interview - Conducted by District Manager and Sales Rep who conducted 1st interview (approx. 50 mins
    - 4th Interview - Regional Manager (approx. 50 mins)

    Very professional - yet relaxed atmosphere. People seemed pleasant.

    Interview Questions
    • STAR (Situation, Task, Action, Result) Method questions

      Tell me about a time when you dealt with a difficult customer and how you handled that situation - keeping in mind STAR responses.
        View Answer
    No Offer
    Average Interview
  10.  

    Core Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Paychex.

    Interview Details

    The process started with a quick phone call from the recruiter. It was followed by a test and then 2 separate interviews plus a field ride. The last step was one last interview with the zone manager.

    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Java Developer Co-Op Interview

    Anonymous Interview Candidate in Rochester, NY (US)
    Anonymous Interview Candidate in Rochester, NY (US)
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Paychex in October 2014.

    Interview Details

    I applied through my college's career site. I got an interview call within a week. The interview was on-campus. All the questions asked were basic. But there were a lot of questions: Java, SQL, behavioral. 1 week later I got the offer.

    Interview Questions
    Reasons for Declining

    I was waiting for offers from other companies and they did not provide me with an extension to accept the offer

    Declined Offer
    Positive Experience
    Easy Interview

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