Paychex Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Representative (54)
- Payroll Specialist (41)
- Client Service Representative (8)
- Sales Consultant (8)
- OUTSIDE SALES (6)
- Major Market Sales (5)
- Account Specialist (4)
- National Sales Support (4)
- Account Executive (4)
- Human Resources Generalist (4)
- Core Sales Representative (4)
- Outside Sales Consultant (3)
- HRS Sales Representative (3)
- Payroll Sales Consultant (2)
- Customer Service Representative (2)
- Billing Specialist (1)
- Tech Support Specialist (1)
- Credit Risk Analyst (1)
- Data Entry Clerk (1)
- National Sales Support - Human Resources (1)
- Benefits Specialist II (1)
- Human Resource Generalist (1)
- Major Accounts Representative (1)
- Ads for An Open House (1)
- Senior Sales Representative (1)
- Field Support Specialist (1)
- Financial Analyst I (1)
- District Sales Manager (1)
- Engineering Intern (1)
- Compliance Analyst (1)
Territory Ready Representative Interview (Negative Experience)
Interviewed at Paychex
Interview Details My interview was set up by someone else the day before, with the District Sales Manager and they scheduled with him directly. I show up 15 minutes early, wait 15 minutes to learn he is in Bellevue and wont be able to make it. The kind receptionist apologized on his behalf and set up a phone interview where he would call me shortly instead. Having driven over an hour in traffic to learn this, I was not happy. But i needed a job and the company sounded like it had a good service/product with great potential, plus i was curious what the reason would be that he stood me up. He said the interview was not put on his schedule (it was scheduled with him directly one day prior). The interview was on his speaker phone and I could hardly understand him, he sounded irritated the few times I asked him to repeat himself. Also he seemed very distracted doing something else. It started with talking about high school, "soo what was high school like for you?", "were you captain of the ---- team?". Nearly all of his question would in no way determine if I could be a successful employee; "how did you pay for college?", "so you didn't work during school.... just in the summers?", "what was your high school gpa?", "what was your college gpa?". His responses and questions seemed very back handed and in a condescending tone, he didn't want to talk with me from start to finish. I never even got the chance, nor did he ask, to talk about my other much more relevant sales job experiences and ambitions. He asked about my high school job, and I got him talking about the company and the position a little bit. I was disgusted and angry with the process.
Interview Question – How did you pay for college? View Answer
HRG Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 1 week - interviewed at Paychex in November 2010.
Interview Details Panel interview with senior HRG and Department Manager. Situation questions on customer service and peer relations. The knowledge test was over the phone prior to the face to face interview. Then the personality assessment was conducted online.
Interview Question – how to manage type A personalities and several competing demands Answer Question
Negotiation Details – very little room for wage negotiations
Holds Specialist Interview (Neutral Experience)
Interviewed at Paychex
Interview Details The hiring process was very quick and easy. I was hired the day after the inrlterview process. However, the questions asked in the interview process were tougher. I really didn't know how to answer some if the crazy questions they asked me. I was at a loss for words. But I stayed composed and gave my best answers.
Interview Question – Do you know why a storm drain is circular and not square View Answer
Recruiter Interview (Positive Experience; Average Interview)
I applied online - interviewed at Paychex in June 2014.
Interview Details Met with 2 hiring managers and both were very friendly and made me feel very comfortable through the process. Gave feedback throughout the process. Had 2 interview dates both 1 hour each
Interview Question – Asked worked example questions which make you think. Answer Question
Negotiation Details – Was very happy with offer
Implementation Specialist I Interview (Neutral Experience)
I interviewed at Paychex in July 2011.
Interview Details First there is a personality test and a math test. One phone interview and three interviews in person. When I started I was applying for a job as a Payroll Specialist and they made it very clear that the job is very stressful, so much of the interview is focused on your ability to handle stress at work.
Interview Question – During the final interview with the branch manager, he read me the results of my personality test and asked me to speak to whether or not I agreed with the results. He pulled a word that had defined me in the results and asked me to speak about how I felt that word applied to me. Answer Question
Payroll Specialist Interview (Neutral Experience)
I applied online and the process took 2 weeks - interviewed at Paychex.
Interview Details I applied online on Indeed.com. I heard back from Paychex and said they were very interested in me and would like to move me onto my second part of the application. Which was the assessment test. I completed it on June 3, 2014. Does anyone know or have experienced this, and how long did it take for the company to reach back out to you? Thank you
Interview Question – Does anyone have any info on this? Or is anyone experiencing or have experienced this? View Answer
Sales Representative Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at Paychex.
Interview Details After being contacted by a recruiter, I did a phone interview with her, then some online tests. One was the basic personality test, the other was more in-depth about time management. Then we did a phone interview with the hiring manager and a drug test. Next I did a ride-along with a current sales rep and we did one final interview with the hiring manager and her manager. The hiring decision was made a few days later.
Interview Question – What is the hardest business decision you've ever made? Answer Question
Negotiation Details – No negotiation to base salary, but there were additional stipends for gas and other expenses.
Very Difficult Interview
Paychex Sales Consultant Major Market Sales Interview (Positive Experience; Very Difficult Interview)
I applied through a recruiter and the process took 4 weeks - interviewed at Paychex in April 2014.
Interview Details Recruiter calls to set up interview over phone. Then you interview again with the recruiter. Then you take a skills test/personality which is pass or fail... Then you have a phone interview with a District Sales Manager. Then you go in person to meet with the District Sales Manager.
Interview Question – Skills online test Answer Question
Negotiation Details – Offer was standard, no negotiation. Excellent earning potential! Great benefits!
Administrative Assistant Interview (Neutral Experience; Difficult Interview)
I applied through a recruiter - interviewed at Paychex in June 2012.
Interview Details Initially contacted by internal recruiter. Two phone interviews with recruiter with a one week wait to hear back for 1:1 interview. I was initially interviewed by 2 other admin assistants before I was interviewed by my future boss.. Took over 2 weeks to hear back and be offered a position due to manager being too busy to respond to recruiter. That should have been a red flag for how difficult he would be as a boss.
Interview Question – What is your biggest weakness. This is a tired an unnecessary interview question and doesn't positively reflect anyone's skill set. View Answer
Negotiation Details – No negotiation. I tried for a higher hourly wage based on my experience and was told that was the high end for my level of experience.
HRS Sales Representative Interview (Negative Experience; Difficult Interview)
I applied through a recruiter and the process took 7 weeks - interviewed at Paychex in May 2011.
Interview Details You'll have a recruiter interview if you were head hunted. They'll then do a coaching call a few days later. Then a Paychex phone interview. Then manager interview. Then a ride along with a current Rep. Then maybe fly you out for a senior manager interview. Then drug test and BG check. Took about 7 weeks total.
Interview Question – If you did so great and made so much money at your old job, why come to Paychex? View Answer
Negotiation Details – There is no negotiation. I found that out the hard way.
Interviews for Top Jobs at Paychex