Paycom
4.1 of 5 102 reviews
www.paycomjobs.com Oklahoma City, OK 500 to 999 Employees

Paycom Sales Representative Interview Questions & Reviews

Updated Feb 27, 2014
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Interview Experience 

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67 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Difficult Interview

Sales Representative Interview

Anonymous Employee

I applied through a recruiter and the process took 2 weeks - interviewed at Paycom.

Interview Details Lengthy process, but well worth the time!

Interview Question – Why can't you fail?   Answer Question

Negotiation Details – None. Base is 50k plus commission.

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3 people found this helpful

Declined Offer

Positive Experience

Difficult Interview

Sales Representative Interview

Sales Representative

I applied through a recruiter and the process took 3 weeks - interviewed at Paycom.

Interview Details Very impressive process that revealed they make sure they have the right fit before extending an offer. Started the process with a recruiter who screened me thoroughly before setting up a phone screen with the local sales manager. After passing, I met the sales manager for an in-person interview, and afterward met the rest of the team in the office. The next interview was with the regional VP of Sales who was young but sharp as a tack. After passing that stage I was invited to a "phone canvassing" session which basically is a try-out to see if you have what it takes to cut it. This also provides you with an opportunity to determine for yourself whether or not this is the job for you. The goal is setting 3 appointments within a 5 hour period. If you pass the phone canvassing session you then meet with the CSO for a final screen. If this goes well, you'll most likely get an offer.

Interview Question – The phone canvassing session was one of the most incredible interview experiences ever. It made the job palpable in ways that talking over a resume never could be possible. It took me a while to get my first appointment, but I remained calm and was able to hit them.   Answer Question

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2 people found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Sales Representative Interview

Sales Representative
Atlanta, GA (US)

I applied online and the process took 2+ weeks - interviewed at Paycom in April 2013.

Interview Details Interview process is extremely thorough, but well worth it for the caliber of job duties and people you'll be working around. Paycom hires some outstanding individuals and they have the ability to do so because the rewards are great. There were approximately 6 steps in the process: An initial phone screen with a recruiter, an interview with the hiring manager, a second interview with a regional manager, a ride-along with your potential team, a phone-canvassing session in which you must demonstrate that you can successfully set three appointments, and then a final interview with a C-Level exec.

The process is very intense, and you may move forward in the process to the next level in the same day if you do well. Overall the process moves very quickly. The recruiter I had, Kathryn, was amazing, and did an excellent job of preparing me for each and every step.

Overall this was a great interview process!

Interview Question – I came in under an unusual career change for this position, so my most difficult questions came out of how I might have prepared myself for the position, having not come from a sales background. Be ready for this. They want to make sure you have prepared well in your time leading up to the possibility of stepping into a very challenging position.   Answer Question

Negotiation Details – No negotiation.

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1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Sales Representative Interview

Sales Representative
Detroit, MI (US)

I applied through a recruiter and interviewed at Paycom.

Interview Details There is enough information online to get a good understanding of what the job interview process will be like. Come prepared to wow the manager in a very short amount of time. You will only have a few moments to make an impression. Also, this is a very competitive company so expect there to be many well qualified people gunning for the same position.

Interview Question – Explain how you overcame a challenge at your previous job.   Answer Question

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3 people found this helpful

No Offer

Negative Experience

Easy Interview

Sales Representative Interview

Sales Representative

I applied through a recruiter and the process took 2 weeks - interviewed at Paycom in October 2013.

Interview Details I was contacted by two different recruiters - first the recruiter will give you a quick phone screening, then another recruiter called me 30 minutes later and did another phone screening before setting up an office interview the same week.

The first interview in-office seemed very casual, she basically just wanted me to go through my resume, and carried on more of a casual conversation after that. When I asked if she had any more questions for me- she responded "no not really, when I have less questions that means I like you".... Seemed like an inexperienced interviewer.

The office dress was not as professional as I had expected either, one girl in the office had on a dress you could actually see through. Aside from that, I was definitely impressed by the amount of money they said you could make in the beginning, it almost seemed too good to be true. However, this is definitely the factor that kept me really wanting to continue through the process.

Next, I got called in for the phone canvassing. The team was super nice and very helpful in what works best on the phone when setting appointments. They said she gave me a great area to call, which meant she actually wanted to hire me. I set 3 appointments in the first 45 minutes of calling, so the office manager let me go an hour early- which was disappointing because I wanted to see how many I could set in the allotted time.

The next step was an interview with the regional sales director via webcam- my recruiter set this up for the wrong day initially, but I thought it went well once I had the interview.

The next step was when something really started to not feel right.... I was called to go on a ride-along with a sales rep.- I was also told if all went well with this then it would be the final step before an offer. The ride along was changed to lunch the following day, then I received text message an hour and half before I was to leave my house for lunch asking if I could come in for dinner instead, so I had to completely rearrange my schedule twice for the 2 hour drive each way.

The reps who took me to dinner seemed to have no idea what was going on- they didn't know where I was in the interview process, they seemed like they didn't know what exactly we were going to dinner for... It also seemed like they were holding something back or I was missing something.... I was actually told that "sometimes the manager really likes people but just decides not to hire them after taking them through the interview process because they don't have the time or feel like training them...." At that point I was very confused as I thought I was interviewing for an open position that they needed to fill, not just going through the interview process for the sake of going through it.

I was told I was moving on to the final interview round- only to be contacted later and told that "They were going pass"- again not a very professional way to tell someone you are not going to hire them (maybe "pursuing other candidates" or "opportunities" would have been a better way to phrase that). After being told all along that they really liked me and by the reps. that management wanted to hire me and then not being offered, I felt very strung along by the whole process. The interview process is tortuous as they keep telling you this is the last step and it isn't.... it seems like they think the only thing people have going on in their lives is this interview. Did they really need to take me through 5 whole steps to decide I wasn't the right person for the job? Especially, because any decent candidate probably has a ton of other interviews going on at the same time.

Another red-flag is the fact that no one in the entire office had been a rep. for longer than 2.5 years.... and whenever it came up, anyone I talked to seemed very quick to cover-up why a person was no longer working there. Maybe it is because the company is growing so quickly, but I kind of got the impression either you are good enough to move up quickly to a manger status, or you quit from the intensity of the job. Seems like they draw in young, recent college grads. on the premise they are going to make a ridiculous amount of money.

All in all there were some positives and negatives to the experience. Having a recruiter and a contact person is nice, a lot of companies are doing that these days. The other sales reps. seemed like they wanted you to work there- nice people. It is for the best I did not get an offer, after awkwardness of my last interview I had decided not to accept if I was offered. Just way too many red-flags during just the interviews, management seemed too inexperienced, seems like a temporary job. My advice would be to not be jaded by what they tell you that you can make there, they lead with the money thing for a reason. Go with a more recognizable, well-known company if you can.

Interview Question – "What are you going to buy with all the money you make at Paycom...?"   View Answer

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Paycom Representative responded to this review

Nov 19, 2013

We appreciate your feedback and offer our most sincere apology for any lapse in communication that may have occurred. We make sure to notify each candidate on the interview processes beforehand so ... More

1 person found this helpful

No Offer

Positive Experience

Average Interview

Sales Representative Interview

Sales Representative
Atlanta, GA (US)

I applied through a recruiter and the process took 5 days - interviewed at Paycom in October 2013.

Interview Details Contacted by Paycom representative via LinkedIn. Spoke with him for about 30 minutes. I then scheduled an in person interview with one of the Sales Managers. She was 15 minutes late to our meeting, and that interview only lasted about 20 minutes, which I felt wasn't enough time - but she seemed to have already made up her mind.

Interview Question – Standard questions. What's your greatest strength? What's your biggest weakness?   Answer Question

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3 people found this helpful

No Offer

Negative Experience

Average Interview

Sales Representative Interview

Sales Representative
Boston, MA (US)

I applied through a recruiter and the process took 5 days - interviewed at Paycom in September 2013.

Interview Details Had a phone interview and was asked to come in for a live interview 2 days later. Before the interview was over I was asked to come in for the phone canvassing 2 days later. They sent me a script and some other info to review. I took time off work as the phone canvassing session was to last the entire morning. The night before they called to cancel. Quite annoying considering it was they who were so insistent on moving me through the process as quickly as possible. I think it ended up being a blassing though. The managers seem pretty inexperienced and asked a lot of irrelevant questions. I'm also not convinced all the reviews on this site are true. There are way too many "perfect" reviews that sound like they were written by a marketing person.

Interview Question – They don't ask to much that would help them discern your level of sales skill. Most of it was just verifying the info in my resume.   Answer Question

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Paycom Representative responded to this review

Oct 29, 2013

We are sorry to hear your comments regarding the process. We were able to issue a gift card despite the cancellation and are sorry for any inconvenience it may have caused. Good luck to you.

2 people found this helpful

No Offer

Neutral Experience

Sales Representative Interview

Sales Representative

Interviewed at Paycom

Interview Details Not getting an offer from Paycom was a blessing in disguise; within 5 minutes into the interview I could tell I did not want to work for this company. My interviewer was rude, uninterested, and I could tell right off the bat she did not like me. If they treat you like this during an interview how are they going to treat you when you are an employee? She also did her very best to drive me into a corner while answering questions. I understand this is to see how people respond under pressure, but she was just rude. I see from other comments people have experienced the same problem, so I do not fault myself, I was prepared for the interview. The interviewer was not prepared to listen.

Interview Question – None- general questions, tell me why you are interested in sales, your experience, etc.   Answer Question

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Paycom Representative responded to this review

Oct 29, 2013

I am sorry to hear about your experience and can assure you this is not the norm in any of our offices across the nation. Thank you for your comments and we wish you the best in future endeavors.

3 people found this helpful

No Offer

Positive Experience

Difficult Interview

Sales Representative Interview

Sales Representative
Denver, CO (US)

I applied through a staffing agency and the process took 1 week - interviewed at Paycom in August 2013.

Interview Details It was a 4 round interview process. 1st with the Denver office manager, 2nd with the regional manager, 3rd was an appointment setting session, and last was a final interview with the CSO.

The 1st interview went great! It was obvious that the sales manager was very passionate about Paycom and the future of the company. She seemed to have great interaction with the team and she was very cheerful. She made it very clear what she was looking for in a candidate and her expectations of a new hire.

The 2nd interview also went well. The regional manager was very nice and made me feel like I would be a great fit for the company.

The appointment setting session was very difficult, but it made me realize how exciting the job can be. It challenged me and made want to keep fighting through in order to set the appointments so I could make it to the next step.

Lastly, the interview with the CSO went okay. I don't think I delivered very well on my overall sales experience. He questioned me a lot about my reasons as to why I wanted to relocate to Denver.

I ended up getting asked to get more sales experience and come back and reapply to Paycom down the road. I was very disappointed, but I am confident I would have been a great fit for this company. The amount of pay is rediculous and I am planning on reapplying in another year or so!

Interview Question – Tell me about the persons who was ranked #1 in your last position. What did he/she do that you didn't do?   Answer Question

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Paycom Representative responded to this review

Oct 29, 2013

Thank you for the detailed report of your experience. We encourage you to get some valuable sales experience and look forward to seeing your resume next year.

1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Sales Representative Interview

Sales Representative
Oklahoma City, OK (US)

I applied through college or university and the process took 3 weeks - interviewed at Paycom in April 2013.

Interview Details My recruiter was very on task while setting up all the interviews. I had my first interview with a manager, second with the regional manager, then phone canvassing where i had to set three apointments, a ride along with a seasoned rep, and my final interview was with Cheif Sales Officer. The process gives insight to the candidate on what the actual job will be like which is helpful to me to see if this is what i really want, and also to Paycom to see if I was who they really want. This made going into the job easy because I was prepared for what day to day would be like. Paycom wants people who are real and motivated.

Interview Question – How I would keep myself motivated when I was already making more money than most my age?   Answer Question

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Paycom Representative responded to this review

Aug 20, 2013

Thank you for discussing your interview experience. You are right in that we want our candidates to get a true feel for a day in the life of a Paycom sales representative, so they can determine if it ... More
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