Royal Dutch Shell

  www.shell.com
  www.shell.com

Royal Dutch Shell Interview Questions

Updated 15 Dec 2014
Updated 15 Dec 2014
259 Interview Reviews

Interview Experience

Interview Experience

70%
19%
9%

Getting an Interview

Getting an Interview

70%
12%
6%

Interview Difficulty

3.5
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Maintenance Planer Interview

    Anonymous Interview Candidate in Perth, Western Australia
    Anonymous Interview Candidate in Perth, Western Australia
    Application Details

    I applied through other source. The process took 2+ monthsinterviewed at Royal Dutch Shell in June 2014.

    Interview Details

    Initial contact made through LinkedIn and time between contact and phone interview was quite fast. Although there were a few changes between recruitment representatives throughout the process, I was continually updated with the progress of my application and all representatives were friendly and helpful.

    Interview was with a Shell HR team member and Line Manager and was a welcoming and relaxed atmosphere. The questions were quite standard and focused on general maintenance processes and business practices. Just be confident about your experience and know the position description and role really well. Spend quite a bit of time preparing some answers to potential questions and also DEFINITELY have at least one question ready to ask them as it shows you are interested in the company and have been taking in what they are explaining to you.

    Complete process took about 2 months.

    Interview Questions
    • Having to explain the exact thought process that occurred when I was faced with a difficult project or task in my previous experience. Breaking it down and justifying the decisions made was difficult as they wanted really detailed answers.   Answer Question
    Negotiation Details
    I was new to the O&G industry so I was reluctant to negotiate
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 8 people found this helpful  

    Commercial Graduate Interview

    Anonymous Interview Candidate in Melbourne
    Anonymous Interview Candidate in Melbourne
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Royal Dutch Shell.

    Interview Details

    It was a long process lasting about 3 months from start to finish. This is how it went (to my understanding, this is now the standardised process globally, however it may differ slightly between countries):

    Step 1: Online Application- from memory, it was pretty standard- a few questions about you, load you CV and cover letter etc.
    Step 2: Online assessment 1: Competency Based Questionnaire to be completed online within 2-3 days.
    Step 3: Online assessment 2: Decision Making Task: that was about how would you deal with regular working environment and conditions, ie what would you base your decision on, how will you prioritize you time between tasks etc.. It was based on the Shell business, so it would pay off to know a few basic things about Shell and the industry, even though it is not required.
    Step 4: Phone Interview- about an hour of behavioural and motivation questions. expect question like "why shell", "why o&g" etc and questions about the core competencies of Shell (CAR). from memory some questions were about working in teams, leadership, managing people and dealing with difficult situations.
    Step 5: Shell Recruitment Day (SRD)- this is the final step. It is a very long day consisting of the following activities:
    1. Electronic E-tray exercise (reading materials, responding to emails and writing an overall summary email),
    2. Self reflection interview (about your performance at the E-tray, what would you change etc),
    3. Group activity (case study in a group),
    4. Solo case study (40 minutes to read material, presenting your recommendations (5 min)and a 20 min Q&A session),
    5. Final interview.

    That's it, you're done!

    Overall I found the entire process very enjoyable, even the online assessment was intriguing and the SRD was both challenging and interesting. The HR (and interviewers at the SRD) personal were professional and very helpful during the entire process.

    Interview Questions
    • The SRD personal case study was very challenging. Remember that usually there is no one right answer and as long as you can justify your recommendation (based on data and facts) you are doing a good job.   View Answers (2)
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Graduate Engineer Interview

    Anonymous Interview Candidate in Perth, Western Australia
    Anonymous Interview Candidate in Perth, Western Australia
    Application Details

    I applied online. The process took 2 weeksinterviewed at Royal Dutch Shell in August 2010.

    Interview Details

    -Applied online, and got back with a reply to do a phone interview.
    -Gave me a topic to analyse, Took about 20 min
    -Got invited for a 1:1 interview at company
    -Asked behavioural questions abt teamwork
    -ANother topic to analyse
    -It was difficult and i did not get through.

    Interview Questions
    • Give an example of your most happy accomplishment./achivement   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Applications Support Analyst Interview

    Anonymous Interview Candidate in Perth, Western Australia
    Anonymous Interview Candidate in Perth, Western Australia
    Application Details

    interviewed at Royal Dutch Shell in January 2010.

    Interview Details

    Applied on portal and was contacted.
    I was out of the country when I applied but the interviewers were willing to conduct a video interview.

    I had to fill up a technical quiz as well as answer questions about my knowledge of the industry.

    Interview Questions
    Negotiation Details
    The recruiter asked for my current pay and expectations.
    Then they formulated an offer based on my ask.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Shell CS PhD Program Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at Royal Dutch Shell.

    Interview Details

    Stages:
    1. Online test: aptitude, personality questions
    2. Telephonic Interview: personality questions
    3. Typical Shell Recruitment Day: Etray test, Self reflection interview, case study, group discussion

    As I applied for a technical role. They focus mainly on the personality side throughout the process. All in all SRD proved to be a long day of scrutiny of one's personality. Although long but enjoyable as you would end up having healthy interaction with fellow SRD candidates and making new friends.

    Interview Questions
    • Different Life examples. "A situation where you worked in group and faced conflict"   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    File Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Royal Dutch Shell.

    Interview Details

    The interview process was fairly easy, the expectations were not unreasonable. I was able to get an interview right away with no delay. The hiring person was clear on expectations and the people were easy to work with.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Shell Recruitment Day Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    After 5 stages, finally went to the final SRD. The first is online application, then two online tests (situation judgmental and math), then a face to face interview, and then SRD.

    Interview Questions
    No Offer
  9.  

    Graduate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Royal Dutch Shell.

    Interview Details

    The online assessment was for a very limited time. So you need to be focused and in a quiet environment. The call lasted 1 and half hour and it went well. It would be better if you get prepared. The women on line was very friendly. Now I'll see how SRD goes.

    Interview Questions
    • Tell me about a situation when you have to solve conflict   Answer Question
    Accepted Offer
  10. 12 people found this helpful  

    Graduate Program Interview

    Anonymous Interview Candidate in The Hague (Netherlands)
    Anonymous Interview Candidate in The Hague (Netherlands)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Royal Dutch Shell in October 2014.

    Interview Details

    The recruitment process for the Shell Graduate Programme is very well detailed on their website and explained in depth when you're invited. My experience is as follows.

    Step 1. Online application
    A simple CV upload and generic questionnaire (applicant's background, involvement in conflict of interests, etc.) is all you have to here.

    Step 2. Online assessment
    When the online application is approved, an online assessment has to be made, consisting of
    * competency-based questions (personality, not timed)
    * decision-making (scenarios, not timed) and problem-solving task (math/graphs, timed)

    What's important in the first part is to be realistic and honest. Out of the 5 possible responses to the presented situations, there is one that seems the most appropriate. However, what would YOU do and which response reflects your personality best? The second assessment does require to pick the best response to the posed scenario. The math tasks are not difficult for engineering students. If you don't make it within time, don't worry, you can still pass the assessment as a whole.

    Step 3. CAR-based interview
    Capacity, Achievements, Relations. Each of these topics will be covered in a strictly organized interview. A Shell employee will conduct the interview using questions he reads from a paper. Your answer will be written down and not discussed. Prepare by thinking of situations in which you made a difference: convincing others of your view, respecting other's opinions, your personal goals, situations in which you had to practice discipline to achieve a goal, or in which you had to change your communication style. They use the STAR method: Situation, Task, Action, Result: name a situation, what did you want to achieve, how did you do it and what was the outcome?

    Step 4. Shell Recruitment Day (SRD)
    When successful in step 3, you'll be invited to a SRD. It consists of two days, the first of which is not assessed and purely for preparation purposes and the second which consists of five assessments. Realize that the 5-6 fellow candidates are not your competitors. All can be successful or not.
    * Etray exercise
    In this timed task you have to answer emails by choosing the appropriate multiple-choice reply. You might need to calculate sometimes. You'll receive an information package the day before to get acquainted with the scenario.
    * Group task
    While about 8 assessors (Shell employees) sit around the room, you have to finish a timed task with your fellow candidates. You'll be judged on how you work together and, very importantly, how you make sure the group's goal is reached instead of you own interests.
    * Self-reflection interview
    This part is quite relaxed. Two of the assessors will interview you about how you tackled issues in the Etray and group tasks. Did you change strategy and how did you think you performed during the group discussion? This will e.g. measure your awareness of group dynamics. The employees are friendly, no worries about harsh interviewing style.
    * Case study
    In this timed tasks, you'll have to read an information package and make a decision between two or three engineering solutions (e.g. which drilling technique or pipeline route is best). Afterwards, you need to present and justify your decision towards two assessors. They will check your decision making by asking question for 30 minutes. It's not about the right solution per se, but on your rationale.
    * CAR-interview
    Very similar to the Step 3 interview. However, this one is a little more detailed and requires more specific examples about your capacity, achievements and relations. Also precise personal goals are valued.

    Step 5. Offer, if successful in step 4.
    I got a phone call two days later and was informed about the most likely offer they're gonna make.

    Final notes:
    - The atmosphere is quite relaxed. The SRD is so well-organized that you don't have to worry about what you can or can't expect during the exercises. The assessors (Shell employees) are friendly and quite approachable during the non-assessed times of the SRD. They're more than willing to explain what it's like to work there and what the opportunities are.
    - The non-assessed SRD day (1st) ends with a dinner in your hotel with two graduates currently enrolled in the Shell Graduate Program. Ask them for tips and tricks in preparation for the following day. They are more than willing to help you and can give a good view of how it is two work for Shell.
    - Be yourself, relax and honest.
    - You'll receive feedback on your SRD performance regardless if successful or not. Very helpful for personal development.
    - Travel costs will be reimbursed (distance dependent). Plane ticket paid if you have to fly. Stay in hotel with breakfast and dinner is covered.

    Interview Questions
    Negotiation Details
    I'm waiting for the offer specifics.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11.  

    Graduate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Royal Dutch Shell.

    Interview Details

    Online application of usual questions and paragraphs on previous experience, relevant work experience and references. Followed by a behavioral test where scenarios are portrayed and you have to pick the option you are A most likely to do and B the worst option. These ranged from common sense to more difficult company value aimed questions. Following this round you are invited to complete a maths test. This is a timed test of 16 questions in 20 minutes. Although multiple choice it was tough and very difficult to get though all of the questions in the allotted time.

    Interview Questions
    • The maths test was difficult due to the short amount of time to read the information and the multiple choice options. Percentage loss and increase were important themes.   Answer Question
    No Offer

Work at Royal Dutch Shell? Share Your Experiences

Royal Dutch Shell

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.