Royal Dutch Shell
3.8 of 5 343 reviews
www.shell.com The Hague, Netherlands 5000+ Employees

Royal Dutch Shell Interview Questions & Reviews

Updated Apr 09, 2014
All Interviews Received Offers

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Interview Experience 

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197 candidate interviews
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4 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Commercial Graduate Interview

Anonymous Employee
Melbourne

I applied online and the process took 3 months - interviewed at Royal Dutch Shell.

Interview Details It was a long process lasting about 3 months from start to finish. This is how it went (to my understanding, this is now the standardised process globally, however it may differ slightly between countries):

Step 1: Online Application- from memory, it was pretty standard- a few questions about you, load you CV and cover letter etc.
Step 2: Online assessment 1: Competency Based Questionnaire to be completed online within 2-3 days.
Step 3: Online assessment 2: Decision Making Task: that was about how would you deal with regular working environment and conditions, ie what would you base your decision on, how will you prioritize you time between tasks etc.. It was based on the Shell business, so it would pay off to know a few basic things about Shell and the industry, even though it is not required.
Step 4: Phone Interview- about an hour of behavioural and motivation questions. expect question like "why shell", "why o&g" etc and questions about the core competencies of Shell (CAR). from memory some questions were about working in teams, leadership, managing people and dealing with difficult situations.
Step 5: Shell Recruitment Day (SRD)- this is the final step. It is a very long day consisting of the following activities:
1. Electronic E-tray exercise (reading materials, responding to emails and writing an overall summary email),
2. Self reflection interview (about your performance at the E-tray, what would you change etc),
3. Group activity (case study in a group),
4. Solo case study (40 minutes to read material, presenting your recommendations (5 min)and a 20 min Q&A session),
5. Final interview.

That's it, you're done!

Overall I found the entire process very enjoyable, even the online assessment was intriguing and the SRD was both challenging and interesting. The HR (and interviewers at the SRD) personal were professional and very helpful during the entire process.

Interview Question – The SRD personal case study was very challenging. Remember that usually there is no one right answer and as long as you can justify your recommendation (based on data and facts) you are doing a good job.   View Answers (2)

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Accepted Offer

Positive Experience

Average Interview

Applications Support Analyst Interview

Anonymous Employee
Perth, Western Australia

I interviewed at Royal Dutch Shell in January 2010.

Interview Details Applied on portal and was contacted.
I was out of the country when I applied but the interviewers were willing to conduct a video interview.

I had to fill up a technical quiz as well as answer questions about my knowledge of the industry.

Interview Question – I was asked about to write a complex SQL statement   Answer Question

Negotiation Details – The recruiter asked for my current pay and expectations.
Then they formulated an offer based on my ask.

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No Offer

Neutral Experience

Difficult Interview

Graduate Engineer Interview

Anonymous Interview Candidate
Perth, Western Australia

I applied online and the process took 2 weeks - interviewed at Royal Dutch Shell in August 2010.

Interview Details -Applied online, and got back with a reply to do a phone interview.
-Gave me a topic to analyse, Took about 20 min
-Got invited for a 1:1 interview at company
-Asked behavioural questions abt teamwork
-ANother topic to analyse
-It was difficult and i did not get through.

Interview Question – Give an example of your most happy accomplishment./achivement   View Answer

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Accepted Offer

Neutral Experience

Average Interview

Graduate Program/Shell Recruitment Day/Cairo, Egypt Interview

Anonymous Employee
Cairo (Egypt)

I applied online and the process took 6 months - interviewed at Royal Dutch Shell.

Interview Details The assessments were similar to what others mentioned like:
-Etray (It doesn't matter you answer all the emails, what matters is to answer as quickly and precisely as you can because the time is really so tight)
-Group Exercise ( engage, brainstorm, speak up, get involved)
-Self-reflection Interview (about your performance in the previous exercises)
-Case Study (analyse information in a very tight time)
-Competency Based Interview ( same to phone interview)

Interview Question – The case study is the most difficult part   Answer Question

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No Offer

Positive Experience

Average Interview

Intern Interview

Anonymous Interview Candidate

I applied online and interviewed at Royal Dutch Shell.

Interview Details Very friendly, first half was why I wanted to Join Shell. Second half was about competencies

Interview Question – Asked whether I applied to any other internships   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Intern Finance Interview

Anonymous Employee
The Hague (Netherlands)

I applied online and the process took 3 months - interviewed at Royal Dutch Shell in March 2014.

Interview Details First you are required to complete three online tests, a personality test, a reasoning test and a numerical tests. After successfully completing these tests, I was invited to a face to face interview at the main office. This interview was mostly about personal experiences and focused on the values Shell strives for (see website for more info).

Interview Question – Tell me about a time you implemented something new in a work situation to improve efficiency.   Answer Question

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No Offer

Negative Experience

Average Interview

Business Analyst Interview

Anonymous Interview Candidate

I applied online and the process took 3 months - interviewed at Royal Dutch Shell in June 2013.

Interview Details Long hiring process which included:
1. Preliminary phone call with HR clerk (1 hr)
2. Phone call with Senior Project Manager (1 hr)
3. Call with HR illustrating (she was actually dictating) interview scenarios, possible questions and expected answers (2+ hr)
4. 2 face-to-face interviews with hiring managers and HR (4 hrs)
All took more than 3 months to happen.

It was a nightmare that did not end well for me: they didn't even give me any answer for the employment (yes, no....whatever). They simply disappeared. I called them once to have a feedback (of any type) they bounce me back. I emailed: no answer. Is this the way they do business?

Interview Question – Unrealistic scenario: you are the CEO of company XYZ. There is a crisis 123 due to (whatever). How would you address the crisis?
This question is good for C-level / EVP caliber, not for a Business Analyst....
  View Answer

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Accepted Offer

Positive Experience

Average Interview

Analyst Interview

Anonymous Employee

I applied through an employee referral and the process took 3 months - interviewed at Royal Dutch Shell in January 2010.

Interview Details First interview what through phone call. After around a week I was invited for a face to face interview with HR. After another week I was invited for a panel interview with two supervisors. Within that same week I had a final interview with the Senior Team Manager.

Interview Question – Not really difficult. You just need to be honest and just be yourself.   Answer Question

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Declined Offer

Neutral Experience

Graduate Engineer Interview

Anonymous Interview Candidate
The Hague (Netherlands)

I applied through college or university and interviewed at Royal Dutch Shell.

Interview Details I was invited of the Shell Recruitment Day.

Interview Question – Where do you see yourself in 6 years?   Answer Question

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No Offer

Negative Experience

Difficult Interview

Intern Interview

Anonymous Interview Candidate
London, England (UK)

I applied online and the process took 6 weeks - interviewed at Royal Dutch Shell in February 2014.

Interview Details Online application, online test (situational and numerical), face to face interview

Interview Question – Tell me about a time when you had to accomplish something under pressure: what were the key decisions you took during this time?   Answer Question

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