SYKES

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  www.sykes.com

SYKES Interview Questions

Updated 11 Nov 2014
Updated 11 Nov 2014
103 Interview Reviews

Interview Experience

Interview Experience

62%
18%
18%

Getting an Interview

Getting an Interview

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9%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at SYKES in August 2010.

    Interview Details

    Was done by a young person; she sounded like a child playing grown-ups. I think that sums it up, though this question requires a minimum of fifty words. They employed me, I guess, because of my clear and coherent English, because not much technical knowledge was needed, despite the job title. Anything too difficult meant booking a face-to-face technician.

    Interview Questions
    • There weren't any. The interviewer would have been unable to formulate any   View Answer
    Negotiation Details
    I didn't negotiate, and would have been able to. It was take it or leave it.
    Accepted Offer
    Negative Experience
    Average Interview
  2.  

    Financial Services Business Development Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3+ weeksinterviewed at SYKES.

    Interview Details

    Application process is broken and cannot even get to apply to s job as there are coding issues with the process where the ATS screen mandates a county be associated with a phone number. It states loading in drop down and nothing loads and when you type a county nothing appears and because it has an asterisk it is required so nobody can even spy to get an interview. This is why we should not offshore jobs. Also nobody at company is available until 8am MT - what about life in the east coast?

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at SYKES in November 2014.

    Interview Details

    Application worked beautifully, I experienced none of the issues I had read about online, either here or in other forums. I took about 1 1/2 hours to complete the application and got an interview scheduled for 2 days later. The interview I participated in was through a meeting style chat room. Looking forward to becoming a proud employee of the Sykes Company.

    Interview Questions
    • What made a job easier and more difficult in the past?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    really easy to get an offer. they seemed to be really desperate at the time to hire people. I have heard alot of bad things however. if you are looking to get a quick job this is prolly the place to go.

    Interview Questions
    • the questions were very basic. nothing unexpected or difficult.   Answer Question
    Declined Offer
  6.  

    TSR Or Technical Support Representative Interview

    Anonymous Interview Candidate in Makati City (Philippines)
    Anonymous Interview Candidate in Makati City (Philippines)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at SYKES in September 2014.

    Interview Details

    For initial interview, (group interview, 5 maximum) Tell me about yourself, why did you apply in call center job and why did you choose SYKES? The result will tell right after all questions, if you passed, the second interview will begin, and its all about the skills and the positions what you're applying for, if you apply for TSR they will ask you about technical problems and you will tell them the possible solutions on that problem. That's all, so easy. Me, they ask me how to create a facebook account.

    Interview Questions
    • There are no unexpected question during my interview, all is well.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at SYKES.

    Interview Details

    I really enjoyed the interview process. It was virtual and really cut and dry. Basically it is all done online, you and other potential employees are in a adobe flash room where the interviewer conducts a group interview. You all get a number to call and they ask questions and also see how you navigate around a computer. At the end, if they give you another number to call, you're hired. Then the second interview is face-to-face, where they just ask personality trait questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 4 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at SYKES in August 2014.

    Interview Details

    I applied for a customer service work at home position on 07/31/14. I received an email in regards to an interview the same day 07/31/2014. I scheduled interview for Saturday, August 2. It was a virtual interview where you had to log onto an adobe connect room and call in on a conference line as well. First they start off by asking you what kind of Windows you had. And if you answered no to the question they took you out of the room and added your application into a pool of different job opportunities. Then the recruiter advised everyone of the position and certain things that you would need. The recruiter asked a series of poll questions that popped up on the screen and if it wasn't a fit for you then your application was put into a pool for different job opportunities. The question process was about 5 questions long and then you had to do a technical question that showed that you knew how to use a computer. One of the interview questions were tell me about a time that you had a stressful situation at work, how did you handle it, and what steps did you take. The technical task just asked for you to take screen shots of your computer settings, for example your windows version, internet explorer version, and how fast your internet is. The interview was supposed to last 2 hours, but it was like 3 in a half, because I was offered the position the exact same day. It was a pretty easy interview and the recruiter was extremely nice.

    Interview Questions
    • No really difficult questions, but they do ask you questions with a link to where you can find the answer. You have to dig pretty deep to find the answer to the question though.   Answer Question
    Negotiation Details
    There was no negotiation. The pay rate was set!!!
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    CCP Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    very simple. filled out the application got call back the same day. Did a virtual group interview, got hired the same day. Had to pay for own background and drug testing.

    Interview Questions
    Negotiation Details
    none they offer you something but tell you something different
    Accepted Offer
  10.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Louisville, KY (US)
    Anonymous Interview Candidate in Louisville, KY (US)
    Application Details

    I applied online. The process took a dayinterviewed at SYKES in August 2014.

    Interview Details

    Everything seemed fine until the days and times I was supposed to start didn't match up with what was listed on my Pre-Employment Session.There was a lot of paperwork, but that didn't bother me. Their Website was a little shabby, and when you clicked on a guide that you needed for the employment process, it was like it was broken because it took you back to the main website. I had to search on Google for the guide.

    Interview Questions
    • If you were on an ISS for 5 years circling Saturn, describe what your day would be like.   View Answer
    Negotiation Details
    I inquired as to why I have different hours than what I selected, and the interviewer (who was really nice and professional) just didn't seem to know what I meant. However, it was late at night on a weekend so that's probably part of the problem.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 4 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at SYKES.

    Interview Details

    When you receive your email about the virtual interview and you respond back. ..how long does it take them to send an email back explaining what you have to do for the interview? ?

    Interview Questions
    No Offer
    Average Interview

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