Stream Global Services Interview Questions

Updated 6 Oct 2014
Updated 6 Oct 2014
113 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Customer Service and Technical Support Representative Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Stream Global Services.

    Interview Details

    one month long process, just a quick phone interview after they screened my CV and then a on-site interview with recruiter and team managers, after a group activity. Technical test involving computer knowledge, language, typing speed, basic mathematics. Feedback provided within 2 weeks. I heard some candidates were able to do the spelling test online/via phone and some other were able to do the testing in other sites than the one where the position was open.

    Interview Questions
    • Basic questions, mostly about how to provide a memorable customer experience, how to deal with difficult customers, negotiation skills and the typical "why should we hire you?".   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Tech Support Apple Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Stream Global Services.

    Interview Details

    Telephone screening is pretty much straight forward with a few basic questions. After that a skills assessment test is giving, then a a formal interview. They want to see how you respond to different situations and callers since you be on the phones. Are you a people person and can still get the job done

    Interview Questions
    • Why this BPO among others that are there   View Answer
    Negotiation Details
    they are pretty stuck on the amount offered
    Accepted Offer
    Easy Interview
  3.  

    Technical Support Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Took two weeks to get a phone call, did a phone interview then was brought in for orientation and a group interview, you were either hired same day or not that simple.

    Accepted Offer
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Cebu City (Philippines)
    Anonymous Interview Candidate in Cebu City (Philippines)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Stream Global Services in July 2014.

    Interview Details

    Final Interview for INTUIT account
    Call simulation: less than 5 min for me i don't know why, I wasn't told why I failed, i answered w/ the instructions needed for the situation/scenario...
    Face-to-Face interview.: on our way to the interview room he kept on bumping his pencil to every file cabinets we pass by.. I perceived his behavior sending a message like "I am tired" or "I hate doing these interviews"... he just greeted me, but did not even bother to introduce himself. sat in an unprofessional manner.. rarely engage in a lively communication nor eye contact.. does not make clear if I should continue talking or not (there were very quiet times during the interview as he was writing his evaluation on the paper)... somewhat rude in his manner of speaking... never smiled.. wtf

    Interview Questions
    • none. the questions were based on the people's answer test prior to the final interview   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    Technical Support Professional Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 5 daysinterviewed at Stream Global Services.

    Interview Details

    They will hire anybody they don't care as long as they get you in the door they know they will work you to the bone, You are watched constantly, god forbid you have bad kidneys and need to make a couple of trips to the loo per day...

    Negotiation Details
    No point in negotiation, I realise now that it is their way or no way...
    Accepted Offer
    Negative Experience
    Easy Interview
  7.  

    Senior Oracle Programmer/Analyst Interview

    Anonymous Interview Candidate in Beaverton, OR (US)
    Anonymous Interview Candidate in Beaverton, OR (US)
    Application Details

    I applied online. The process took 4 daysinterviewed at Stream Global Services.

    Interview Details

    Stream hires only by web. Potential employees file an application online, HR then looks at the online applicants when a set of positions is opened. Applicants can only apply once in 6 months, but HR seems to only look a about a week's worth of applicants. If they call and you don't answer, they do not leave a message and you have to wait 6 months to apply again.

    Interview Questions
    • You can say almost anything once you get to the interview. Their questions are not important.   Answer Question
    Negotiation Details
    Take it or leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It is kind of a joke. The head recruiter at the time used to work for me at a different company, so the interview was essentially a formality.

    Negotiation Details
    They offered me 35k per year which was higher than the internal promotions that got 28k
    Accepted Offer
  9.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Carrollton, TX (US)
    Anonymous Interview Candidate in Carrollton, TX (US)
    Interview Details

    I was called in for a standard interview. I was then asked to walk the interviewer through fixing an internet issue.

    Interview Questions
    Accepted Offer
    Easy Interview
  10.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Bring your resume. You may take a test, depending on the position you are applying for. You will also be interviewed by one of more persons, which may include the client.

    Interview Questions
    Negotiation Details
    I was a position with a defined salary.
    Accepted Offer
  11.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Stream Global Services.

    Interview Details

    Preliminary call asking a few questions, and then was asked on the same call to go for a technical and grammatical test the next week. Technical test wasn't hard, along the lines of basic computer functionality. Grammar test; anyone with reasonably good English skills will be fine with this.
    2-3 days later, called for in person interview the next week. Interview took place with hiring manager and senior manager, was really more of a personality test, and how I value a customer's opinion.

    Interview Questions
    • What does good customer service mean to you?   View Answer
    Negotiation Details
    No room for negotiation whatsoever
    Accepted Offer
    Positive Experience
    Average Interview

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