T-Mobile Interview Questions & Reviews in Washington State
Getting an Interview
- Popular Job Titles:
- Retail Sales Associate (86)
- Customer Service Representative (66)
- Retail Sales Representative (53)
- Retail Store Manager (18)
- Sales Associate (16)
- Store Manager (14)
- Financial Care Representative (11)
- Sales (8)
- Sales Representative (8)
- Technical Support Specialist (8)
- Retail Associate Manager (8)
- Business Development Manager (7)
- Customer Service Representative II (6)
- Director (6)
- Coach (4)
- Sales Consultant (4)
- Senior Engineer (4)
- Management (3)
- Analyst (3)
- Market Manager (3)
- Marketing Manager (3)
- Senior Manager (3)
- Sales Development Representative (3)
- Senior Marketing Manager (3)
- Senior Product Manager (3)
- RF Engineer (3)
- Customer Service and Sales Representative (3)
- RSA (3)
- Customer Care Representative (3)
- Program Manager (3)
MBA Summer Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at T-Mobile in March 2012.
Interview Details 6 round of telephonic/face to face interviews with director/VP level people. Questions ranging from case question to real problems at hand. The interviewers were very relaxed and kept asking questions for 30-40 minutes non-stop. Know your resume and past experience really well.
Interview Question – What kind of strategies will you use to hold back customers who are not that happy? Answer Question
Negotiation Details – I got an additional 3K bonus to relocate during the summer
Retail Store Manager Interview (Neutral Experience; Easy Interview)
I applied through an employee referral and the process took 1 week - interviewed at T-Mobile in June 2010.
Interview Details The hiring and interview process could not have been easier. I was hired after a phone interview only. I was led to believe that I would be promoted quickly, however...and that was not the case.
Interview Question – What is your weakness? Answer Question
CRM Operations Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 4+ weeks - interviewed at T-Mobile.
Interview Details Initial contact from HR Recruiter w/ a follow-up phone screen. Phone interview w/ hiring manager. On site interview w/ hiring manager + 3 other peers. Next day call from HR looking for salary expectations & negotiations. Electronic offer submitted the day after that.
Interview Question – Lots of business case questions. Just focus on how you'd segment, message, offer, etc. Answer Question
Negotiation Details – Negotiated about 5% higher than their initial offer. Also negotiated a relocation/signing bonus. Was a quick process handled via phone the day after my onsite interviews. Actual offer was sent two days after the onsite interviews.
Senior Business Analysis Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at T-Mobile in March 2014.
Interview Details The process is well designed. Recruiter reached out to me about a few similar jobs. Was able to land one with an extremely high-caliber team. Interviewers were smart, professional, kind but challenging. You have to be a strategic thinker while have practical operational experiences in finance, marketing and sales
Interview Question – Very standard BA interview process: (1) recruiter phone conversation; (2) hiring manager phone conversation; (3) Onsite interviews including multiple 1:1s interviews and then a panel interview with 6-8 audience
Won't say it's 'unexpected' but the final onsite interview wasn't easy.
First gone through several 1:1 interviews (both behavior and case interviews) and then gone through a panel interview: I was given 75 mins to create a business case including (1) a detailed financial model (pro-forma); (2) a business case presentation and spent the next 45 mins debating with the team on critical business questions in a panel interview
They will provide raw data to the business case for the panel interview. Pay attention to: pro-forma framework, data integrity, strategic recommendations, and operational flexibility while thinking through the case. View Answer
Negotiation Details – not much room to negotiate, but generally satisfied
Designer Interview (Positive Experience; Easy Interview)
I applied through another source and the process took 4 days - interviewed at T-Mobile in July 2012.
Interview Details Recruiter spoke to me about salary. Then scheduler followed up with times/dates of interview. Then I came in and met with 4 people, for an hour each, one after another. A Director, 2 senior managers, and a copywriter. Several looked at my work, but the other 2 just talked about the job and whether I'd like it and how it compared to what I'd done in the past.
Interview Question – What design trends do you see in websites these days. View Answer
Negotiation Details – The recruiter offered about $10k less than I wanted. I said I was making (in a vague way) in the range of X. And I sounded a little hesitant about the amount she mentioned. She said maybe 5k higher than that. I said it's worth an interview but I'm not sure. They really wanted me so came in at the exact amount I really wanted. 10k above what they'd offered.
Retail Sales Representative Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 2+ weeks - interviewed at T-Mobile in January 2013.
Interview Details I initially did a short casual interview with the RAM that my friend set up as an employee here. The next day, I had a full interview with the RSM and that was fairly concise with all the regular questions you would expect about applicable sales and customer service background, understanding incentives for commission sales, seeing if your personality was a good fit with the rest of the team, etc. Two weeks later, I got the call asking to accept the position.
Interview Question – Sell me your phone right now. View Answer
Senior Recruiter Interview (Negative Experience; Average Interview)
I applied through an employee referral - interviewed at T-Mobile in October 2013.
Interview Details I had an hour and a half phone interview after telling the Recruiting Manager that I had laryngitis and a fever. She said she wouldn't take much time and plowed through her list of questions ignoring the fact that I was whispering during the call. This should have been my first clue about her management style.
Interview Question – Do you have childcare set up?
How many children do you have? View Answer
Senior Analytics Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter - interviewed at T-Mobile in May 2014.
Interview Details One recruiter got hold of me from monster database. Telephone screening was straight. one case question; what should be the offer price for an used handset? then one sql query with group by and order by. Then to explain difference between inner and outer join.
Interview Question – case 1: Three plan 50$ with .5 gb data usage, 60$ with 2 gb data usage, 70$ with 5 gb data usage; what will happen there is only a change 50$ but 1 gb data usage; Answer Question
Senior Administrative Assistant Interview (Negative Experience; Average Interview)
I applied online - interviewed at T-Mobile in March 2014.
Interview Details The HR Recruiter was Passive/Aggressive and was not to keen in providing detail information on the position as to what team this position supported.
Interview Question – How would I feel being in a room of muti-racial employes View Answer
QA Test Engineer Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 1 week - interviewed at T-Mobile in February 2014.
Interview Details This was actually a very fast and simple process. After the initial phone screen which lasted less than 20 minutes I was given a 1-1 interview the same week. I met with a senior engineer and a project manager which asked me questions on qa, testing, network and device troubleshooting.
Interview Question – Network related questions concerning TCP/IP and experience with packet sniffing software. Answer Question
Interviews for Top Jobs at T-Mobile