Interview Question

Customer Service Representative Interview Tulsa, OK

Tell me about a time a customer was upset and how did you

  handle it?
Tags:
technical, behavioral
Answer

Interview Answer

1 Answer

0

Explained active listening skills,acknowledging the issue and expressing empathy, engaging the customer and resolving their issue.

Interview Candidate on Aug 8, 2012

Add Answers or Comments

To comment on this question, Sign In with Facebook or Sign Up