Work in HR or Recruiting?
The Gap
www.gap.com San Francisco, CA 5000+ Employees

The Gap Interview Questions & Reviews

Updated Jun 14, 2013
All Interviews Received Offers

Getting the Interview  326 Interviews

71%
9%
8%

Interview Experience  294 Ratings

63%
26%
9%
2.2515337
326 interview experiences
Relevance Date Difficulty
in

Inventory Planner at The Gap

Accepted Offer – Interviewed in San Francisco, CA (US) Apr 2012 – Reviewed Jun 14, 2013 New

Interview Details Interviewed over the phone and in person with several different people. They really take the time to get to know who they're hiring to make sure personalities and work styles mesh, but also to make sure they're hiring competent employees.

Interview Question – What transferable skills can you bring to the table?   View Answer

Negotiation Details – They offered me less than I wanted, but I asked for more and they got back to me a few days later with a more acceptable package.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Interviewed in Seattle, WA (US) Feb 2013 – Reviewed Jun 13, 2013 New

Interview Details 2 interviews. One group and one with 2 managers. Was simple and to the point.

Interview Question – NOthing really unexpected   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Experience Expert at The Gap

Accepted Offer – Interviewed in Green Bay, WI (US) – Reviewed Jun 13, 2013 New

Interview Details I put in an application, was interviewed by two managers. Questions were basic, situational and experience based.

Interview Question – What is the most difficult conversation you've had with an associate in a business setting?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Interviewed in Atlanta, GA (US) Mar 2013 – Reviewed Jun 13, 2013 New

Interview Details I applied online and got called for an interview the next week. The interview was easy and fun. It was a group interview. We first did a style challenge and talked about why we choose our outfits. I was hired the night after my 2nd interview with the GM.

Interview Question – The questions were straight forward. She asked about bad customer service experiences, how we would handle certain situations, where do you find inspiration etc. Pretty easy stuff. As long as you talk about customer service a lot and know fashion trends you'll be fine.   Answer Question

Negotiation Details – I was offered $8.50 there really was no negotiation but I needed a job so I took it. I would've liked at least $9 though.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Reviewed Jun 05, 2013 New

Interview Details Walked in and asked for an application. Filled it out and dropped off same day. They called a few days later. Interview was no problem, got the impression they just needed a warm body who cleans up ok.

Interview Question – Entry level position doing menial work, do not expect any challenging questions.   Answer Question

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

No Offer – Reviewed Jun 09, 2013 New

Interview Details I applied online and received a phone call to interview about a week and a half to two weeks later. She gave me a time and I was dreading a group interview, but as the other reviews suggested, it was. There were 4 of us in total, all of us around the same age (18-21). First we were asked a series of questions (Introduce yourself, How do you know you've had a good day? When was a time when you received great customer service? Why Gap? When was a time you disagreed with a company or school policy and what did you do about it?).

Then we were brought to the floor and told to pick out an outfit that represents your style and then explain it, then pretended we worked there and tried to help the manager pick out an outfit for whatever occasion she told us.

Overall it was easy, but still nerve wracking. Everyone I encountered (except for a few of the employees/sales associates working at the time) was very nice and friendly. I'm still waiting to hear back, but I do think I stood out.

Interview Question – How do you know you've had a good day?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Reviewed Jun 04, 2013

Interview Details first i went through a program called workforce1 they got me an interview with the gap the same day so amazing .. i was nervous it was a group interview .. they asked the normal questions why did you chose the gap? a downfall you ever had during working in pervious jobs? etc..

Interview Question – nothing you shouldn't know already they asked regular interview questions.   Answer Question

Helpful Interview?  
Yes | No
Problem with this interview?

Visual Merchandiser at The Gap

Accepted Offer – Interviewed in Feb 2010 – Reviewed Jun 03, 2013

Interview Details Application online. Provide resume and take a short simple retail quiz. Customer Experience manager will contact you if you pass the screening and you have a promising resume showing you will be available during busy times. ( weekends, early morning, evenings) One or two interviews with immediate supervisor and store manager. Dress as like you love style. Trendy style. Layers, Scarf, Cardigan... Entire process is about 2-3 weeks

Interview Question – Number one question "Why do you want to work for the gap?" Also "Explain a situation where you had an unhappy customer and they left satisfied"   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Reviewed Jun 03, 2013

Interview Details Complete online application
Received phone call from Hiring Manager & Scheduled interview
Met in food court of shopping mall
I was a frequent shopper at the store so Manager recognized my name...that helped.
Offered a position by the end of the interview, asked to work that day

Interview Question – Why do you think you fit the Gap brand?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at The Gap

Accepted Offer – Interviewed on Štore (Slovenia) Apr 2013 – Reviewed May 31, 2013

Interview Details Filled out a lengthy online application. Had a long questionnaire of situational questions/personality questions. Received a call back four days later to ask further questions and set up an interview.
Dress smart for the interview, but no formal wear just think "Gap-smart". One on one interview about past experience.

Interview Question – Tell me a time you dealt with a difficult customer.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?
110 of 326 Interviews RSS Feed embed Embed
Interviews for Top Jobs at The Gap

Worked for The Gap? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.