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The Hartford Associate Claims Representative Interview Questions & Reviews

Updated Jun 12, 2014
All Interviews Received Offers

Getting an Interview  

50%
33%
16%

Interview Experience  

80%
20%
0%

Interview Difficulty  

Average Difficulty
5 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Very Easy Interview

Associate Claim Representative Interview

Associate Claim Representative
Phoenix, AZ (US)

I applied through college or university and the process took a day - interviewed at The Hartford in March 2013.

Interview Details Interviewed on-campus at Arizona State. Two interviews same-day, about 30-45 min each. All behavioral questions. Was really a "get to know you" type of interview. Received phone call about a week later with employment offer.

Interview Question – No technical questions. Just the generic, "tell me a time when you had to deal with an angry customer or teammate and how did you handle the scenario". Cookie-cutter questions that anyone should be able to answer.   Answer Question

Negotiation Details – No negotiation.


Accepted Offer

Positive Experience

Average Interview

Associate Claim Representative Interview

Associate Claim Representative

I applied through an employee referral and the process took 2+ weeks - interviewed at The Hartford.

Interview Details I was recommended by a current employee who passed my resume along to management, had a phone interview with HR and then a physical interview with two supervisors and then a manager.

Interview Question – What would you do if a customer was really irate
What is your biggest weakness
  Answer Question

Negotiation Details – Negotation in general. As my first job out of college I felt like I had no room to negotiate stuff like pay, I have since changed that aspect with open communication.


1 person found this helpful

No Offer

Positive Experience

Easy Interview

Associate Claims Representative Interview

Associate Claims Representative
Windsor, CT (US)

I applied online - interviewed at The Hartford in November 2013.

Interview Details I applied online and received a response within a couple of days. I first had to do a phone interview that had some pretty standard questions. A couple days later, I went in for an in- person interview. My interview was about a week and a half ago and I am currently waiting for a response.

Interview Question – The questions were pretty standard, the only one I got that I have never really had before was to explain the difference between business writing and regular writing.   View Answer


Accepted Offer

Positive Experience

Difficult Interview

Associate Claim Representative Interview

Associate Claim Representative

I applied through college or university and the process took 4+ weeks - interviewed at The Hartford in December 2012.

Interview Details The interview process was long. I started with an on-campus interview and after a few days a over the phone interview. About 2 weeks later I was called again to come into the office for a panel interview which lasted about 2 hours long with about 6 different senior staff.

Interview Question – The most difficult question I was asked was "In 2 years where do you see yourself"   Answer Question


3 people found this helpful

No Offer

Positive Experience

Average Interview

Associate Claims Representative Interview

Associate Claims Representative
Hartford, CT (US)

I applied online and the process took 6 weeks - interviewed at The Hartford in November 2012.

Interview Details I applied online and about a week later I was requested to take their online skills/personality test. It was pretty straight forward and included a call center simulation segment. A few weeks after taking this test I was emailed to set up a phone interview. The phone interview went pretty much as expected and there were no extremely difficult or unexpected questions asked.

Interview Question – Looking at your resume it seems that none of your past jobs have been related to insurance, why are you interested in pursuing a career in insurance currently?   Answer Question

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