Toys ''R'' Us
Toys ''R'' Us Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Associate (112)
- Cashier (45)
- Sales Team Member (35)
- Seasonal Sales Associate (30)
- Team Member (16)
- Assistant Store Manager (12)
- Department Supervisor (12)
- Store Manager (11)
- Associate (10)
- Overnight Stock (10)
- Senior Financial Analyst (8)
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- Assistant Manager (7)
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- Human Resources Department Supervisor (3)
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- Back of House Specialist (3)
- Back of the House Team Member (3)
- Seasonal Cashier (3)
- Department Supervisor With Keys (2)
- Director (2)
- Early Team Member (2)
- Department Manager (2)
Sales Associate Interview (Positive Experience; Average Interview)
I applied online - interviewed at Toys ''R'' Us in April 2011.
Interview Details One week after applying, I received a phone call to come in for a group interview. At the group interview, they asked a series of questions to each person. Ex. "What is your favorite childhood toy?" Afterwards, they took each person individually into the office for a one-on-one interview.
Interview Question – What is your greatest weakness Answer Question
Reason for Declining – Hours were too sparse.
Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Toys ''R'' Us in July 2014.
Interview Details It was a group interview and there was 9 of us (meant to be 10 but one didnt turn up). We went with one of the managers called shaun who was really nice and we all went into a room and sat in a circle. There was a pen and paper provided and the first task was to just say your name to the group. Then we had to introduce the person sat next to us after 5 minutes of asking questions on what they enjoy doing etc etc. The second task was selling a product, there was an array of toys on the desk and we all picked one up and then had 5 minutes to look at it and think of how to sell it. One by one we tried to sell the product, I thought this would be difficult but I actually enjoyed it. Then the last part was a debate, he split the room in half and we debated football players salary in groups. The debate was testing team work and listening skills. Then we all went into a different room so we could have a drink and they called us in one by one to discuss our applications. They offered me a trial the next week along with 3 other interviewees who I saw written down. The interview was really fun and has given me loads of confidence I didnt know I had.
Very Easy Interview
Distribution Manager Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 7 weeks - interviewed at Toys ''R'' Us in April 2010.
Interview Details fairly easy just met with ops and GM went over my experience in my past and what they do there, Wasn't bad at all it was pretty easy actually. The manager just seemed in a rush but nothing too out of ordinary warehouse experience
Interview Question – Pretty straight forward Answer Question
Negotiation Details – none
Cashier/Sales Team Member Interview (Positive Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Toys ''R'' Us in April 2014.
Interview Details Really simple one on one interview with the HR person. I was offered the job at the end of it. Questions were all the expected; "Give an example of a time you recognized a fellow worker for excelling at something", "explain a time when you worked as a team player", "if a customer needed assistance, there was a spill, and the front was calling for backup cashiers which would you attend to first?"
Interview Question – I don't really remember any of them being too difficult. You're allowed to pass on a certain number of questions anyway View Answer
Very Easy Interview
Sales Associate Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 3 days - interviewed at Toys ''R'' Us in July 2014.
Interview Details took a bit long
sale a item via commercial
sale an item to the manager
introduce another interviewee
spend time on the floor
mingle with other employees
overall a good interview
was a group interview
group of 5
Interview Question – No questions Asked , but hyping up another candidate interviewing for the same job Answer Question
Negotiation Details – Availability, personality
Sales Team Member Interview (Neutral Experience)
Interviewed at Toys ''R'' Us
Interview Details There was one other person who was also applying there. We first had to build a Lego structure and then we had to name. Then we had to pick a toy and market it. Then, we each had a 1 on 1 interview and that was the conclusion of the interview.
Interview Question – Who is the most demanding person you know and how do you meet their needs? Answer Question
Assistant Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at Toys ''R'' Us.
Interview Details Consisted of a phone interview, and a single face to face with district manager. Very Pand L related. A lot of situational questions and scenarios. No store tour, taken right to office for 1 on 1 interview.
Interview Question – Talked a lot about quality of life, but questions led back to benefits for the company, rather than the individual. Answer Question
Negotiation Details – Met my salary requirements without question.
Director Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 3 months - interviewed at Toys ''R'' Us in March 2013.
Interview Details Extremely detailed hiring process with multiple rounds of interviews including the hiring Manager, Peers, and Stack holders in the position. Multiple references required and requested to complete a character survey on the potential employee. TRU likes to convey the salary expectation up front, and if agreeable then that is the number, no coming back afterwards with significant 'renegotiation'.
Interview Question – Nothing notable Answer Question
Store Receiving Specialist Interview (Neutral Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Toys ''R'' Us in October 2012.
Interview Details Easy, cookie cutter, test sales and friendliness. seasonal intro interview was basic, then theres a grip interview where you build stuff with building block and try to sell the item. then offer and then thats it. same process when it come to moving up in the company without the group process.
Interview Question – all pretty predictable Answer Question
Negotiation Details – there is none
Cashier/Sales Team Member Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 days - interviewed at Toys ''R'' Us in June 2014.
Interview Details I applied online and was called for an interview. There were four of us in a group interview, which took a lot of the stress off. We played a couple of get-to-know-you games, then each chose a product to try to sell to the managers in attendance. Then we were seated in the comfortable gliders in the baby department, and they took each of us in one at a time to interview alone. At the end of my interview, I was offered a job.
Interview Question – The most difficult interview question I was asked was to describe a time in my life when I was faced with an obstacle and how did I overcome it. Answer Question
Negotiation Details – None
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