Travelers Companies Interview Questions

Updated 18 Oct 2014
Updated 18 Oct 2014
372 Interview Reviews

Interview Experience

Interview Experience

53%
31%
15%

Getting an Interview

Getting an Interview

55%
20%
10%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Auto Damage Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was a four step process that took about 1 month. The first step was a phone interview with one of their HR staff. The phone interview was very simple and laid back. My interviewer was very nice and mostly asked me questions about my resume and education, with a few scenario questions about my work experience. About a week after the phone interview I was asked to take a 3 hour test that was similar to the SAT, but with the questions geared toward insurance claims. There was really no way to prepare for it, but if you test well, this section of the interview will not be very difficult. Two days after I took the test, I was told that I passed and was asked to come in for an interview with the Claims managers. The interview took about two and a half hours and the questions were mostly scenario questions about how I handled various issues and tasks in my previous work experience. I thought that I did well, but was contacted a few days later with an email turning me down for the job opening. The position payed well and the interview was pretty in-depth, so it was a bummer when I got turned down for the position. I didn't get to the final step, but the fourth step is an interview with the HR managers.

    Interview Questions
    • Tell us about a time in your life where you failed or didn't measure up.   Answer Question
    No Offer
    Difficult Interview
  2.  

    Property Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Travelers Companies.

    Interview Details

    Resume submitted online, contacted by mgmt within the office to conduct phone interview. 2nd interview was with middle management staff, behavioral questions as expected. Third interview started with upper management and HR, and you are eventually matched with one-two current employees for a Peer Interview. Take this opportunity to ask more informal questions about the role (I.e. How long have they been there, expected daily routine, etc).

    Interview Questions
    • Think of a time when you were forced to make a business decision without having ALL of the information you needed; what did you do, what was the result, and what did you learn from it?   Answer Question
    Negotiation Details
    The company "hires ahead", meaning they try to stay competitive by remaining slightly above others in the industry for starting wages. Negotiation for initial salary is highly unlikely.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3. 2 people found this helpful  

    Notice of Loss Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Travelers Companies in July 2014.

    Interview Details

    I had a phone interview with a woman about this position in Independence, OH. She had stated she would send my information to the hiring managers and suggest an in face interview. She said it would be okay to follow-up with her if I didn't hear anything. I followed up with a voicemail about a week later, then a few days after that, and so on and so forth. I never heard back from the manager's or her in regards of me either moving forward or not. The job was reposted about a month after I applied and is still open now, which leads me to assume that they are no longer interested, however the fact that I could not receive an answer on my interview status I felt was very unprofessional. I suggest the company make an effort to let prospective employees know if they are going to honestly move forward in the process, or if they are not going to consider you.

    No Offer
    Negative Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Account Manager/Assistant Underwriting Interview

    Anonymous Interview Candidate in Louisville, KY (US)
    Anonymous Interview Candidate in Louisville, KY (US)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Travelers Companies in July 2014.

    Interview Details

    Process took 2 months. Applied online, got a call from Hr, phone interview, 2nd phone interview with hiring manager. Took a month to schedule my 1st in person interview. Once that was scheduled everything went a little smoother. 3 days later I was got a call back for a final sit down interview with the hiring manager and 2 other people from the Indy office. Very next day I got a call back from hr asking how my interview went and was told I would be hearing something back within the week. 2 weeks went by and I finally heard back from Hr about a decision.

    Interview Questions
    • Nothing hard, very easy interview questions, just do your homework and you will be fine.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Account Service Representative Interview

    Anonymous Interview Candidate in Spokane, WA (US)
    Anonymous Interview Candidate in Spokane, WA (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Travelers Companies in July 2014.

    Interview Details

    Applied online - received phone call within a couple hours of posting resume and local office set up a phone interview with department in Virginia - Phone interview went well and I was invited in for assessment testing. Assessment was a timed multiple choice from a book and write your response on a separate sheet of paper. Each section was 15 -20 minutes. Assessment was timed and began with math, accounting and percentage based word problems - a very old school calculator was provided that was hard to operate. Test continued to questions like if yellow comes before blue and blue comes before green what order is __ in. And then a section scanning for errors and discrepancies in columns of numbers. Test moved onto English skills, and to write a simulated email over a customer dispute scenario. Everyone was dismissed after testing and we were told we'd know by the end of the week if we were moving forward. Two days later received email that I was not selected.

    Everyone was really nice and I enjoyed the phone interview process. Assessment was very long and the kind that turns your brain into Swiss cheese by the end. The offices looked nice and professional and the break room and bathrooms were spotless. I wish they'd made an offer, it looked like a great place to work.

    I'm a new grad with little experience beyond internships and a year long stint in low-level customer service.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Workers Comp Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Travelers Companies.

    Interview Details

    Phone interviews followed by two in person interviews with three people. Spent about half a day with the team. I signed for a background check. They were very knowledgeable and friendly. One month has passed without any confirmation or rejection.

    Interview Questions
    • Unexpected question: they asked a few times about commute.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Outside Property Claims Representative Interview

    Anonymous Interview Candidate in Spokane, WA (US)
    Anonymous Interview Candidate in Spokane, WA (US)
    Application Details

    I applied online. The process took 5 weeksinterviewed at Travelers Companies.

    Interview Details

    Slow process - standard HR questions, situational questions (i.e. give a time when...). Testing given to determine if you can read/write/follow direction such as given a map and then asked to identify addresses, direction, etc.

    Interview Questions
    Negotiation Details
    Travelers was unwilling to negotiate any aspect of the hiring level/salary/vacation time
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Administrative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Travelers Companies.

    Interview Details

    only had a phone interview with the director which went well. After the call i was invited to come over the next day!! i was expected more such as an in person interveiw but this was not needed

    Accepted Offer
  10.  

    Senior Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeksinterviewed at Travelers Companies.

    Interview Details

    Went to a career fair for resume drop and initial screening. Passed my first interview at career fair and got an on-site offer three weeks later. The on-site interview lasted 6 hours including a lunch meeting. All one-on-one meetins with manager on different teams within the group. Recieved the verbal offer very shortly.

    Interview Questions
    • Most technical question was to write a program for a simple task and suggest different ways to achieve the target.
      Most unexpected question was "what was the biggest risk you have taken?"
      Most difficult questions were to "plan and state all the necessary steps to run a complete project?"
      and "What do you think is the most difficult and time-consuming phase in a project and how did you overcome obstacles?"
      "What made you choose your career interest?"
        Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Insurance Service Representative Interview

    Anonymous Interview Candidate in Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Interview Details

    Standard questions and process, take tests, 1 person interview, 2 person interview, HR interview. Phone scenario test where you actually talk to a tester on the phone. The whole process only takes a few days and the phone scenario is done with a current employee who holds the position.

    Interview Questions
    Accepted Offer
    Neutral Experience

See What Travelers Companies Employees Are Saying

2 people found this helpful

 Former Regional Vice President in New York, NY (US)

Pros: “Nothing that I can tell you .” Full Review

Work at Travelers Companies? Share Your Experiences

Travelers Companies

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.