US Airways Interview Questions

Updated 22 Sep 2014
Updated 22 Sep 2014
257 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeks - interviewed at US Airways.

    Interview Details

    Was asked to come to the Charlotte headquarters and was with a large group. Probably around 75-100 people absolutely no one on one time with recruiters. one simple group activity. Was told someone would be in touch soon. Very disappointed in their lack of professionalism. Complete waste of time.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Intern Interview

    Anonymous Interview Candidate  in  Tempe, AZ (US)
    Anonymous Interview Candidate in Tempe, AZ (US)
    Application Details

    I applied through college or university. The process took 3 weeks - interviewed at US Airways.

    Interview Details

    I applied on our career website at school. They called me for a short phone interview and then invited me to an interview. It was a 30 min. interview. They called me back a few weeks later saying I got the offer. Both interviewers were very nice and they called me half way through my decision making to see if they could be of any more assistance.

    Interview Questions
    • The only technical question was what would be the factors of me ordering pens.   Answer Question
    Reasons for Declining

    I got a better offer elsewhere

    Declined Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate  in  Charlotte, NC (US)
    Anonymous Interview Candidate in Charlotte, NC (US)
    Application Details

    I applied through a recruiter. The process took 5 days - interviewed at US Airways.

    Interview Details

    You'll go through a presentation and then you will have to introduce yourself yourself, follow the instructions that they give you. Don't go over the time. They want to see that you're comfortable standing up and talking in front of a group. Make sure on your downtime you talk to everybody and talk to all of the recruiters. Do not take your cell phone. Following the presentation you will do a group activity. I think they're looking to see how you work in a group setting. Don't be too bossy don't be too pushy but don't be too quiet either. Lunch will come out and then you'll have more time to socialize with everybody make sure your seen being social. Following lunch in HR person will come this is when they're making the cut. If your name is called most likely they're bringing you to the curb. If you want of the lucky people to stay after then you will go into a face-to-face interview and your offer will be given to you on the spot. Good luck! Remember smile smile smile smile be social talk to everybody.

    Interview Questions
    • Nothing is really difficult just relax think about it and you'll be fine. If you're what they looking for then they will select you, remember a lot of really good people get turned down.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at US Airways.

    Interview Details

    I applied online then was asked to do the video interview the next day. I applied last Sunday and did the video interview on Tuesday because I wanted to be ready for it. I haven't heard anything back yet but I have my fingers crossed. I think if you don't get it you get the whole thanks but no thanks so I have my hopes up that its a good sign! They said 5 basic STAR interview questions, but at the time I didn't know about STAR so I just kind of rambled. It was after the interview I did the research and found this page. I'll repost if I hear back!

    Interview Questions
    • Tell us a time when you didn't agree with what a co-worker did.   Answer Question
    No Offer
  6. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate  in  Orlando, FL (US)
    Anonymous Interview Candidate in Orlando, FL (US)
    Application Details

    I applied online - interviewed at US Airways in September 2014.

    Interview Details

    I applied online about 2 weeks ago and a few hours later got an email inviting me to do a web interview. I waited about 4 days to do it and within that time I got a reminder email. I did the web interview and am currently waiting on a response. Good luck everyone! :)

    Interview Questions
    • Why do you want to be a flight attendant?   View Answer
    • Are you able to adhere to a professional dress code?   Answer Question
    • Name a time you had an irate customer, how did you handle it, what was the outcome?   Answer Question
    • Name a time you had a disagreement with a coworker, how did you handle it, what was the outcome?   Answer Question
    • What skills have you learned in your past work experience would relate to this position?   Answer Question
    No Offer
    Average Interview
  7.  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    So far it has been an open house and a screening call to make it to the interview which I will have in two days. It is for the customer service agent position out of Greenville, SC. If I get the position then I will have three weeks of training either in Charlotte, NC, Philly or Phoenix, AZ. They fly you to and from each week, pay you your wage and give you a per diem. Not to shabby.

    Interview Questions
    • Are you ok with 8.50 an hour? To this I had to say yes, because not only do you have unlimited standby flying time, so does your family and some extended family.   Answer Question
    Accepted Offer
  8.  

    Recruitment/Interview: Flight Attendant Interview

    Anonymous Interview Candidate  in  Charlotte, NC (US)
    Anonymous Interview Candidate in Charlotte, NC (US)
    Application Details

    I applied through an employee referral - interviewed at US Airways in September 2014.

    Interview Details

    I just left the Recruitment/Interview Day for US Airways and felt I now, too, can add my experience. Before today, I've read every single persons input and applied it to my expectations....well if you have read others you'll see that there some order: introduction in front of large group of people, do seated/over reach, Survival activitiy....
    I guess the recruiters switched up the whole scheme of things for what ever reason.
    First off, every single recruiter was very nice and welcoming, not intimidating at all. Friendly and humble...
    So we went in, were sat in Cafeteria...and naturally we All started just being social towards eachother "where are yooou from? :) all the while the recruiters watched but as if they were just chillin' waiting for 'something'. SO we never did intros bc of THAT. They got to see if you were naturally friendly and engaging.
    Then we went into a conference room. Coffee/water refreshments. Asked to leave our things as they take us to do an exercise: sit and put on belt & then the over reach . Then back in room they THEY introduce themselves and show company video blah blah blah. Then heres what shocked me: one of the instructors tell you everything you need to know about what base they have: Philly, Pheonix, DC and NC- thats it! She tells you about Compensation and breaks it down, in conclusion she told us all the honest truth about being an FA, especially not in your hometown base, you have to commit to moving there if your not an hour away. And THE RECRUITERS GIVE YOU THE OPTION to leave if you feel you cant commit to the lifestyle change or stay...I left. Im from NYC and would prefer to be based by home. So please do not freak out about the process. Its fun. Everyone is cool---and dress code is not that strict. Just dress BUSINESS CASUAL look presentable and be friendly, its so easy with everyone, you wont have to force it and you dont get a fake vibe from anyone---im usually very hard and judgemental about things, but this experience wasn't a waste. Hope this eases some people's anxieties. Good luck.

    Interview Questions
    • How is everyone this mornin'? (Seriously) lol   View Answer
    Reasons for Declining

    There was no base close to home and I refuse to relocate.

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at US Airways in September 2014.

    Interview Details

    Quite possibly the strangest "interview" process I have ever experienced. Everything is pretty much like the previous reviews. Introduce yourself in front of the group, do the group activity, etc. What I am adding to this is that I feel like it's a lucky shot to get selected. A couple of the four out of fifty or so people they asked to stay I was like, "huh?" based on how they introduced themselves. In other words, there were other people who I felt deserved to move forward over some of the people they chose. I think this is a mistake on their part. The lack of one on one interviews (admittedly, take time) in turn causes them to miss out on hiring some great people. So, bottom line, no way to figure out if you're what they want. At least the flight was free!
    The "our promise to you is that you will be notified within 48 hours..." is simply untrue. You'll get your tbnt email eventually. But if they don't ask you to stay, you aren't getting an offer.

    Interview Questions
    • Everything was expected as I read the reviews on here before my recruitment day.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Flight Attendant Interview

    Anonymous Interview Candidate  in  Charlotte, NC (US)
    Anonymous Interview Candidate in Charlotte, NC (US)
    Application Details

    I applied online. The process took 4+ weeks - interviewed at US Airways in September 2014.

    Interview Details

    The process went rather quickly. I applied online as soon as the window opened, received a invitation to complete a video interview, completed the video interview checked my status over and over for a couple of weeks. Then I recieved a call for my face to face. They flew me down to charlottle and there ended up being two groups of candidites. My group was the second group. No one was selected to stay back from my group. This suprised all of us and really upset a lot of the applicants. We had very very strong candidites in our group. We had a group of flight attendants who kind of put themselves off to the side witch I thought was a bad thing for them to do. But that's but my opinion. Then we had maybe five women who very real and very personable. I really loved meeting everyone it was a good way for me to get my feet wet in the flight attendant interview process. However I feel I did a great job during my intro and like I said, so did about five other applicants. Yet no one was pulled back. They lie to you and tell you that you will know of your status 24-48 hours from the day you have your f2f but let's face it everyone knew that day that we were not selected and I agree with everyone else. It's so unprofessional and in settling the way us air does the selection. You can't really base someone off 60 seconds. However it was a lovely group of people!

    UPDATE: A week after my F2F as we already knew NONE of our group got selected. Its is so disappointing and really unprofessional that they lie to your face however, I'm the type of person that believes that everything happiness for a reason and I will apply again in 6 months if I feel at that time that US Air/AA is the place for me! Good luck to everyone

    No Offer
    Neutral Experience
    Average Interview
  11. 4 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate  in  Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took 5 months - interviewed at US Airways in August 2014.

    Interview Details

    Pretty much exactly what everyone else says here. Applied on-line. Received invitation for video interview. Attended Recruitment Session. There were approximately 90 people there. We were split into two groups. Only about 5 people were selected from our group. Overall, I had a very positive experience. i met a lot of great people and learned a lot about being a Flight Attendant. I knew going into it that they would be making their selections that day, but many people didn't know this. The recruitment team made it worse by continually mentioning that you would hear from them in 48 hrs. I think that is mean and misleading. When I left I knew I had not been selected but there were many people who went home and waited to hear from them. False hope. :-( And even worse, it took them longer than 48 hours. I was extremely disappointed to not receive an offer, but I couldn't feel too badly about it because they passed on many smart, well-spoken, personable, educated and experienced people. I was surprised at how many people did not follow the specific directions they give you regarding dress and appearance. When the recruitment center calls you, LISTEN CAREFULLY. They will tell you EXACTLY what to wear and how to fix your hair, make-up and nails.

    Everyone introduces themselves, including where you are from and then the qualities you think make a good FA. PRACTICE. I tried to stick to exactly what they asked for but i don't think it matters. They chose one person who just went on and on and thanked them and blah blah blah. I think they just want you to look comfortable talking in front of a group. Good luck! It is extremely competitive and though it sounds shallow, looks matter.

    Interview Questions
    • "What qualities does a good Flight Attendant have?"   View Answer
    No Offer
    Positive Experience
    Easy Interview

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