USAA Interview Questions & Reviews

Interview Details The interview process was fairly easy. First you have to complete an online aptitude test. It has a lot fo personality questions and you have to go through different customer scenarios. It is farily simple/ The people were nice and asked very basic behavioral questions. They definitely drive home that this is a call center job so be sure to give a reason why you want a job like that.

Reason for Declining – They asked if I would need any time off within the first six months, which I did for my friends wedding over a holiday weekend. I was in the wedding and they told me I had a choice between the job and going to the wedding. They told me I would have to work that Saturday and there is no time off for the first 6 months. They really seemed not to care who works for them, as long as there is a body to answer the phone.

Interview Details The hiring process is a long and tedious one, although it is handled and executed with professionalism. Applications can be made online; upload your resume, answer some position relevant questions, and then wait and hope for your first email assessment. If you pass the assessment, ( a typing wpm, and personality test for the position I applied for ) you will be contacted by an Human Resources representative by email to continue with a preliminary phone interview. If the phone interview goes well then you will be asked to perform a drug screen as well as set up a face-to-face interview with a manager for the department in which you are applying.

Each step in my experience took approximately a week and half in between, so you can expect a lot of waiting while you hope you are moved forward through the next step.

Negotiation Details – The Human Resources representative is pretty thorough about the position, it's benefits, and compensation. There was little to "negotiate" in regards to this entry level position.

The offer is made over the phone by your HR rep if you are an approved candidate. He or she will list you the details and ask whether or not you would like to accept the job offer. You will soon receive an email requesting the same.

Interview Details Lengthy and based on your political views regarding military and authority.

Negotiation Details – Short and not much room for negotiation

Interview Details I applied for this position several months before getting an email for an in-person interview. It seemed to go well enough but the interviewers typing everything I said was distracting. I feel a discreet recording might be more appropriate so the interviewer and interviewee can focus more on their interactions. Interview questions were behavioral in nature.

Interview Details 1. Phone interview for 30 mins, mostly technical screening. Starts with general java programming questions followed by some questions in the area of specialty expertise if the job requires any. Lastly, let you ask some questions.
2. On site interview for 30 mins to 1hr, half technical similar to those in phone interview, just with a little more depth and followed by behavioral questions by managers only.

Negotiation Details – A couple phone calls with recruiter to negotiate the base salary and a couple emails with more details of the whole package.

Interview Details I applied on their online site, got an email from one of them telling me to apply for another job, so I did and got an online assessment which was basically a simulation of their working environment. That took me about two hours to complete. After a few days I got a phone interview which seemed to go well but then I was emailed saying they had gone another way with someone who had match the job qualifications better.

Interview Details First Phone interview--very basic questions to ensure you understood the job and salary range. Then face to face interview--from my point of view. you must understand the company culture and be the right fit. They can train you to do the job.

Interview Details Applied at a job fair and on line. Was contacted a few weeks later and interviewed on the phone and then in person. Took several tests based on a call center environment.

Negotiation Details – The starting pay was a take it or leave it offer.

Interview Details 1-Phone Interview, pretty standard going over resume.
2-Test to test your skills on the phone, mainly customer services, computer accuracy, and typing
3- face to face interview

Negotiation Details – No negotiation