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University of Phoenix Interview Questions & Reviews
Getting the Interview 128 Interviews
Interview Experience 120 Ratings
Finance Advisor at University of Phoenix
Accepted Offer – Interviewed on Phoenix, AZ (US) Nov 2009 – Reviewed Apr 01, 2013
Interview Details I went through the hiring process as long time ago, but the new process is all behavioral based questions. They concentrate on hearing different competencies in your responses. Just research behavioral based questions and you'll be good. They treat it like you are applying to be the President of the United States, but yeah, you are applying to an entry level position so you are in the right place. I think the whole purpose of it is to make sure that they are choosing people that can put up with the crappy pay for as long as possible.
Interview Question – Tell us about a time when you had a disagreement with a manager, tell us about a time when you had to motivate someone, tell us about a time when you had to get in the middle of a disagreement between team members, tell us about a time when you had to set a goal for yourself, what was the outcome. Those are they types of questions. Answer Question
Negotiation Details – Yeah, that's a joke, there is no negotiation, it's take it or leave it. As any advisor position you start at $38500 and you get the same benefits as everyone else.
Helpful Interview?
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Academic Counselor at University of Phoenix
No Offer – Interviewed in Lathrop, CA (US) Jan 2013 – Reviewed Mar 27, 2013
Interview Details Applied online, did phone interview then took online behavioral test and questionnaire and went in for final interview. Met with supervisor and director of learning center
Interview Question – What goal have you accomplished recently Answer Question
Helpful Interview?
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No
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Associate Faculty at University of Phoenix
Accepted Offer – Interviewed on Fairfax, VA (US) May 2012 – Reviewed Mar 14, 2013
Interview Details The interview process for associate faculty members is as follow: (1) Phone interview with a recruiter (2) Four hour group interview that entails the applicant to teach a topic of their choice for 15 minutes (3) Five week in class orientation training on how to facilitate for the university (4) A mentorship with an established faculty member as you facilitate your first class. After the mentorship if you receive a satisfactory rating, you will be asked to join the university.
Interview Question – The questions were job related and practical. Nothing unusual was asked. Answer Question
Negotiation Details – There was no negotiation. All new associate faculty members are offered the same contract amount regardless of experience.
Helpful Interview?
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Enrollment Advisor at University of Phoenix
Accepted Offer – Interviewed in Jacksonville, FL (US) – Reviewed Mar 12, 2013
Interview Details Applied for position online via the website, then a phone interview. from there invited to an initial group interview. If chosen from the group, they invite you back for a one-on-one interview, and then a smaller group interview with 2 or 3 managers.
Interview Question – "Sell us this pen" Answer Question
Negotiation Details – Take it or leave it. no room for negotiation - at least for enrollment advisor positions
Helpful Interview?
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No
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Director of Academic Affairs at University of Phoenix
Accepted Offer – Interviewed in Chattanooga, TN (US) – Reviewed Mar 10, 2013
Interview Details In my case it was an open interview
Negotiation Details – no negotiation
Helpful Interview?
Yes |
No
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Enrollment Manager at University of Phoenix
Accepted Offer – Interviewed in Phoenix, AZ (US) – Reviewed Mar 07, 2013
Interview Details There is an personality test that you do on a computer first. If you meet the standards for that assessment, you will then be given a phone interview. If you meet those standards, you will then be granted a face-to-face interview with several directors. The questions are behavior based. They don't ask the "what would you if..." questions. The interview process is designed to prove you have the skills and competencies to work effectively within the organization. Either you have them or you don't. If you make it to the face-to-face, you have a pretty good chance.
Interview Question – The interview process has changed since I went through it so many years ago. Just be prepared to give examples of what you have already done to address or work through the situations they ask about. Don't be afraid to show that you are not perfect. Don't come with canned answers either. Answer Question
Helpful Interview?
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Enrollment Advisor at University of Phoenix
Accepted Offer – Reviewed Feb 17, 2013
Interview Details First received a phone call asking about the understanding of the job. Based on what you idea of the job is and experience you are called in for an interview. The interview is very basic questions with a role play of a student conversation. I believe now all interviews are more behavioral questions. After that you are either offered the job or denied.
Interview Question – If new to speaking with students the role play is the toughest since I never did before. Depending on the manager you can have a difficult conversation trying to figure the student (interviewer) out and understanding the need to go to school. View Answer
Negotiation Details – All new advisers started at the same salary, no negotiation.
Helpful Interview?
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No
Problem with this interview?
Enrollment Counselor at University of Phoenix
Accepted Offer – Reviewed Feb 12, 2013
Interview Details First interview by phone by area training manager. Second interview on campus by Enrollment manager I would work directly under. Did not show me the noisy call center like environment I would be working in. (everyone in the same room...dividers low so you could see and hear everyone at once. Nor was I able to meet co-workers prior to being hired. Was not made aware that this was a high pressure sales job.
Interview Question – Asked me if I would be able to work with co-workers who were significantly younger. I felt this exhibited ageism, which I experienced after being hired. Answer Question
Negotiation Details – They told me at the very start of the first interview that the salary would be $32,000 a year and asked if I would be ok with that. If not ok, the interview would stop there. That didn't much leave room to negotiate once I knew more about the job. I would have liked to receive the job offer before committing to a salary. Once you know they want you, you are in a stronger position to negotiate.
Helpful Interview?
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Faculty Facilitator at University of Phoenix
Accepted Offer – Interviewed on Phoenix, AZ (US) Jan 2009 – Reviewed Feb 02, 2013
Interview Details
Online instruction involves participating in an orientation class in line with what a student may expect to see and do. If a candidate passes this class, he or she teaches a course for pay with a mentor overseeing the prospective faculty member's work.
On campus class teaching requires a series of mock structured lecture presentation auditions over several weeks.
Helpful Interview?
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No
Problem with this interview?
Enrollment Advisor at University of Phoenix
Accepted Offer – Interviewed on Phoenix, AZ (US) Jan 2013 – Reviewed Feb 02, 2013
Interview Details Applied online and was asked to complete on online assessment a few days later. I passed the online assessment, but was not contacted for further processing until four weeks later. Phone interview was set-up, which I passed. I was then contacted a week later to set up an in-person interview with two members of the management team. I received a job offer the following week. Due to the time it takes for the background check to return (5-10 business days), I was not able to start for another month. Process began on November 30, 2012, job was officially offered and background check was completed January 28, 2013, and I start on March 1, 2013.
Interview Question – All of the questions are regarding situations and begin with the phrase, "Describe a time when..." Answer Question
Negotiation Details – No negotiation available.
Helpful Interview?
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No
Problem with this interview?
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