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University of Phoenix
2.8 of 5 335 reviews
www.phoenix.edu Phoenix, AZ 150 to 499 Employees

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University of Phoenix Enrollment Counselor Interview

Posted Apr 10, 2012 0 of 1 people found this helpful

No Offer – Interviewed in Honolulu, HI (US) Jun 2011 – Reviewed Apr 10, 2012

Interview Details A somewhat uninspiring situational interview taken right out of basic human resources textbooks. "Tell us about a time you used your problem solving skills to satisfy an unhappy customer," and so on. Nothing spontaneous and little free-form discussion. I mentioned that I have an MBA from University of Phoenix, and one of the interviewers told me that they had a directive to not hire (many) UOP graduates. Quite a distressing message about how they value their own product.

No offer, and that suited me well.

Interview Question – How do you feel about being on the phone all day (at work) and having your calls monitored?   View Answer

Other Details - I applied online and the process took a day.

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