WellPoint

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WellPoint Interview Questions & Reviews

Updated Jul 18, 2014
All Interviews Received Offers

Getting an Interview  

63%
12%
9%

Interview Experience  

64%
25%
9%

Interview Difficulty  

Average Difficulty
133 candidate interviews
Relevance Date Difficulty
in

No Offer

Positive Experience

Easy Interview

Administrative Assistant Interview

Administrative Assistant
Richmond, VA (US)

I applied online and the process took 1 week - interviewed at WellPoint in June 2014.

Interview Details I applied online and a week after I applied, I checked the status of my application. It stated "Hiring Manager Review". I received a call two days later stating that they wanted to do a phone screening first because they had a lot of people apply. I performed the phone screening one week later, and it consisted of the hiring manger and an employee that performs the job. They stated they would inform people of the decision to move on to the interview that Friday. I received a call, and was informed that I was selected to move forward with the in house interview, but they needed me to come that Monday. I went to the interview that Monday, and it was panel style. It was a general behavioral question interview. I felt at ease, and everyone on the panel was very nice. I however, received a call one week later stating that I was not chosen for the position, but that the manager was very impressed with me, and wanted to recommend me for another administrative assistant position for their department, but it was in another state. I declined because I was not looking to relocate. It was a kind gesture that I did appreciate, nonetheless.

Interview Question – Did any of your former co-workers find you unapproachable?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Customer Care Representative I Interview

Customer Care Representative I
Overland Park, KS (US)

I applied online and the process took 3 weeks - interviewed at WellPoint in July 2013.

Interview Details It started off with a call from the recruiter in the Virginia office and then progressed to an in person interview in the OP office. The recruiter in VA did a lot of explaining and I listened a lot and in the in person interview I was the one that did the majority of the talking.


No Offer

Positive Experience

Easy Interview

Customer Care Representative I Interview

Customer Care Representative I

I applied online and the process took 2 weeks - interviewed at WellPoint in June 2014.

Interview Details Was advised to complete an assessment prior to be called for an interview. Whole process took about two weeks. Interviewed with 3 people in an office; team lead, supervisor, and director of the department.

Interview Question – Typical customer service interview questions.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Appeals and Grievance Representative I Interview

Appeals and Grievance Representative I
Mason, OH (US)

I applied online and the process took 3 weeks - interviewed at WellPoint.

Interview Details There will be 3-4 people in the room to interview you. Interview was pretty easy but be prepared to write a paragraph. They want to see your writing skills and whether you have good grammar. Overall the hiring process was very professional.

Interview Question – Name 4 weaknesses .   Answer Question

Negotiation Details – Negotiate for a higher salary the job can be very demanding when it comes to overtime.


Accepted Offer

Positive Experience

Easy Interview

Intern II Interview

Intern II

I applied through college or university and the process took 3 days - interviewed at WellPoint in February 2012.

Interview Details 1 phone interview and 3 in-office interviews with Vice Presidents, Directors, and Managers from HR and Commercial Business. Interviews were very relaxed and conversational. Most questions were regarding my motivations to apply for the role and experiences on my resume. BE SURE TO RESEARCH & MEMORIZE ALL YOU CAN ABOUT THE COMPANY. Showing that you did your research will set you apart moreso with this company than if you were to do the same for other companies.

Interview Question – The only "difficult" questions were the situational questions which you would hear from any other company. Nothing exceptionally difficult here, at least in my experience.   View Answer

Negotiation Details – Hourly pay for interns seems to be high above market and are non-negotiable.


Declined Offer

Negative Experience

Easy Interview

Individual Sales Representative Interview

Individual Sales Representative
Chantilly, VA (US)

I applied online and the process took 4+ weeks - interviewed at WellPoint in June 2011.

Interview Details Hiring process was fast; two phone interviews and a face to face. Extremely long phone interviews. 45 minutes or longer. Director was arrogant and pushy in his demeanor on the phone and in person. I was expecting the friendly Blue Cross Blue Shield approach, but that was not what I got. It was more of a churn and burn process.

Interview Question – Can you make 100 calls every day?   Answer Question

Reason for Declining – Commission and salary were extremely vague. This company has a very high layoff rate.


Accepted Offer

Positive Experience

Average Interview

Nurse Reviewer Interview

Nurse Reviewer

I applied through a recruiter - interviewed at WellPoint in May 2014.

Interview Details Testing phone and one on one interview great recruiter will be working contract for six months then hired if meet expectations, productivity and quality standards. Look forward to working with the group and seeing what they have to offer in the way of career advancement. Understand from interview there are good opportunities for promotion and advancement.

Interview Question – Handling irate customers, phone conversations   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Claims Examiner Interview

Claims Examiner
Middletown, NY (US)

I applied online and the process took 4+ weeks - interviewed at WellPoint.

Interview Details You will get a phone call from a third party company asking you 5 bazillion questions, then another call with far less questions then you will get a call for the personal interview which in my case was pretty easy considering I had already been on over 50 interviews and I was 15 years older than the interviewer.

Interview Question – None really but again I had been on so many and I enjoy sales, most came pretty easy. I do love the "where do you see yourself five years from now" question.   View Answer

Negotiation Details – No negotiation. You either accept or don't. At the time I was already out of work fora year and eight months so I had to take it to get back in the race.


Accepted Offer

Neutral Experience

Very Easy Interview

Security Provisioning Analyst Interview

Security Provisioning Analyst

I applied through another source and the process took a day - interviewed at WellPoint.

Interview Details I was started as a contractor when the company decided to insourse the department. The interview process for that was a simple one. Just to get to know the people who were going to be brought in.

Interview Question – For this interview, we didn't really have any difficult questions to answer.   Answer Question

Negotiation Details – There was no negotiation phase.


Accepted Offer

Positive Experience

Very Easy Interview

Case Specialist Interview

Case Specialist

I applied through an employee referral and the process took 5 days - interviewed at WellPoint.

Interview Details I met with the hiring manager and was introduced to tie CEO an had a written odder 2 days latter

Interview Question – My weekness   View Answer

Negotiation Details – I was pleased with the offer.

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