I applied online. The process took 3 weeks. I interviewed at Wells Fargo (Philadelphia, PA) in Aug 2011
Interview
I applied online for the Personal Banker II (registered) position online, about a week later I received a call to set up a time for a phone interview, which was completed with a recruiter the next day. She asked 1 or 2 very basic questions along with just sharing with her some of my past work experience and why I was looking for a new job and why Wells Fargo. The phone interview took approx. 20-30 min. and then she informed me that she would submit the information and someone may reach out to me in the next 1-4 weeks. ( I wasn't thrilled with this non-descript time frame.)
About a week later I received a phone call to set up a 1:1 interview with a regional vice president. Had a good conversation, then she pulled out a set of interview questions that are standard for Wells Fargo. She explained how Wells Fargo described each different quality then asked a question and asked me to explain a experience using the STAR (situation/task, action taken and results) method. 5 days after the 1:1 interview I received a phone call with a unofficial position offer, assuming that my background checks came back clean.
Interview questions [2]
Question 1
They actually send you example questions to be asked: Tell me the last time you had to handle a customer complaint
I had and over Phone interview 1st which were questions about my work history lasted for 10 mins. And a face to faces interview with Branch Manager and District Manager lasted over 45 mins.
I applied online. The process took 4 days. I interviewed at Wells Fargo (Durango, CO) in June 2024
Interview
Applied through online, and interviewed as an in-person process. Had to discuss experiences and other things related to the position requirements. This is a SAFE position that sounds with the law.
Interview questions [1]
Question 1
Describe a difficult time where you had to face irate customers and resolve a problem.
The interview questions were of difficult level. During the interview they asked questions about how you partner with internal partners and make connections with customers. Also, they asked questions on how to discuss complex financial conversations and build relationships with customers.