Glassdoor is your free inside look at WestJet interview questions and advice. All 11 interview reviews are posted anonymously by WestJet employees and interview candidates.
WestJet Interview Questions & Reviews
Getting the Interview 11 Interviews
Interview Experience 11 Ratings
Pilot at WestJet
No Offer – Interviewed in Calgary, AB (Canada) May 2013 – Reviewed May 28, 2013
Interview Details Online application. Technical examination consisting of 20 questions, one is long form the other 19 are multiple choice. The interview starts with the team introducing themselves and then they ask you to tell them about yourself. Behavioral questions, for example tell me about a time... questions. Presentation, then a scenario based question on conflict resolution.
Interview Question – Scenario: You just completed your external aircraft inspection and when you return to the cockpit, the head flight attendant stops you and begins to berate you in front of the other crew members. He/she is upset that you did not help with the cabin inspection on a quick turn. How do you deal with this? The flight attendant will not let it go and the passengers are boarding. View Answer
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Digital Initiatives Advisor at WestJet
No Offer – Interviewed in Calgary, AB (Canada) Mar 2013 – Reviewed Apr 10, 2013
Interview Details Received the automated 'thanks but no thanks' email after applying online. Less than one week later I was emailed by a recruiter asking if I was interested in talking over the phone. Had a fantastic phone interview with a lady who really does embody what you would expect from a WestJetter: energetic, positive, and helpful. We made arrangements for a face-to-face meeting, which also included the hiring manager and a manager from a related area.
Interview Question – It's a good question, but one that caught me by surprise: What are your favourite e-commerce platforms and why? View Answer
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AME at WestJet
Accepted Offer – Interviewed in Toronto, ON (Canada) Nov 2012 – Reviewed Mar 29, 2013
Interview Details After submitting resume through the website was initially contacted by email to arrange an initial phone interview. Phone interview was basic information, wages, experience and qualifications and expectations. After that a personal interview was setup. The interview was with the base manager, one of the leads and a representative from HR department. It was conducted in a very friendly, casual and professional manner. An official job offer was received a week after the interview.
Interview Question – Have you ever had to ENFORCE the Canadian regulations in your career? View Answer
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Administrative at WestJet
Accepted Offer – Interviewed in Calgary, AB (Canada) Jun 2009 – Reviewed Feb 01, 2013
Interview Details I moved to this position from another position within WestJet. The interview process is good, mostly behavioural based. I find these questions a little harder than need be.
Interview Question – Name a time where something didn't turn out the way you wanted and how did you change it. Answer Question
Negotiation Details – there was no negotiation you basically take what you are given
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Instructional Designer III at WestJet
Accepted Offer – Interviewed in Calgary, AB (Canada) Jan 2010 – Reviewed Jan 22, 2013
Interview Details Employee referral, phone interview, interview with HR and Manager, second less formal interview over coffee with 2 designers. Overall people extremely friendly and knowledgeable. Good HR team.
Interview Question – Basic Behavior based interview questions relating to previous design projects Answer Question
Negotiation Details – Met my salary expectations
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Customer Service Agent at WestJet
Accepted Offer – Interviewed in May 2012 – Reviewed Dec 01, 2012
Interview Details the hiring and interview process is quite simple, most questions are based on the format of a" situation, tasks, actions and reaction". when prepared, it goes like a breeze, the interviewers are very friendly and they do take notes of the candidates experience all along. It does not take long to get a feedback after the interview whether, it is for a yes or a thanks, but no thanks.
Interview Question – finish this sentence: "i don't like it when customers..." Answer Question
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Airport Agent at WestJet
No Offer – Interviewed in Toronto, ON (Canada) Sep 2011 – Reviewed Nov 03, 2012
Interview Details Left me a voiemail to call back for Telephone interview. The interview was very brief. Less than 5 minutes.
Interview Question – All questions were general interview questions Answer Question
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Director at WestJet
Accepted Offer – Interviewed in Calgary, AB (Canada) Jul 2012 – Reviewed Sep 13, 2012
Interview Details Recruiter - phone and in-person, VP - phone and in-person (plus other VPs), EVP and directs in-person, psychologist. Lengthy but thorough process with two visits to the campus. Everyone was very friendly and appreciative of my time. Very professional and very 'WestJet-y'. These are smart people who know their business.
Interview Question – Nothing unexpected Answer Question
Negotiation Details – Very little negotiation. The offer was solid, and didn't leave much room for negotiation.
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Pilot at WestJet
Accepted Offer – Interviewed in Jan 2012 – Reviewed Jun 06, 2012
Interview Details Great place to work, friendly environment .
Interview Question – Do you believe in your self. Answer Question
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Analyst at WestJet
No Offer – Interviewed in Calgary, AB (Canada) Jul 2010 – Reviewed Oct 19, 2010
Interview Details
Despite Westjet's slogan that the staff are fun and friendly...I found it to be the complete opposite when it comes to requesting for company information and an information interview. Information interview is a process where an individual wants to learn more about a company that's beyond what is written on their website, and usually one would request no more than 15 min of their time to ask questions about the company process, philosophies. An information interview is NOT a desparate plead for employment. I was stonewalled by the receptionist, and she absolutely refused to give out any company information or allow me to talk to someone else that would know more about the area that I am interested in (safety). I decided to try again at the encouragement of my job coach. When I called again, a new receptionist that seems have just started and unfamiliar with the Westjet way, transferred me to the Safety Evaluation department, and a lady answered the call. After I am communicated to her that I am looking for an Information Interview she immediately HUNG UP on me!! I even called back just in case it was a technical glitch, and left a message. I never got a call back. It has been about a month now.
I did quite a few information interviews with other companies before, whether it's face to face or over the phone. I never seen this type of resistance to request for more information. Apparently, when I talked to other people, westjet has a reputation for being very secretive, and the receptionist stonewalling those callers wanting more information. This leads me to believe that they got something to hide, and that is never a good sign. Since it is not just one person, this type of rude behavior must be encouraged from the very top of their organizational hierrachy. I have since given up as I don't want to work with such rude, non-transparent organization.
Interview Question – I am interested in learning more about your company, can I set up an information interview with you? (Over the phone) View Answer
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See What WestJet Employees Are Saying Posted by employees
Pros: Amazing people and great corporate culture. The perks are great and there is a lot of opportunity to grow in the company. – Full Review `
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