hhgregg Customer Service Merchandiser Interview Questions & Reviews

Interview Details Trained new hires on company procedures and managing customer expectations. Fast paced electronics and appliance retail environment requiring constant multi-tasking while ensuring a very high level of customer satisfaction.

Interview Details Started with the Operations Manager (your direct supervisor), asked basic interview questions, nothing out of the ordinary. Afterwards, you will be called back for a second interview with the GM.

Negotiation Details – n/a pay can fluctuate slightly depending on experience but not much leeway. It's a customer service job.

Interview Details called in for interview after applied online

Negotiation Details – the working times

Interview Details Brief phone interview at first, and then a face to face interview with a manager and assistant manager. A background check was done, and then I was called and asked to do a drug test. After that, I was called and offered the position via a phone call.

Interview Details Very professional, but down to earth Managers. All 3 Managers made the situation more comfortable, which calmed the nervous and anxiety feeling of an Interview. I was asked very general customer service related question. This interview only took about 5 minutes, then I was asked to stay a while longer while the store manager printed on a drug screen appointment, while I waited the other managers talked to me like we already knew each other. I waited about a week and a half for the results of my background check and then was called to start orientation and training.

Negotiation Details – No negotiation,

Interview Details I had a short phone interview first, which was easy, then she asked if I could come in for a follow up two days later. The 1 on 1 interview was a pretty easy interview for me, but the general manager that interviewed me was a really cool lady. Our interview was more of a conversation than a Q&A, which is what I excel at. We talked for almost 30 minutes and then she offered me the job on the spot. It was as painless an interview as they come, honestly.

Interview Details I origionally found out about the job by mistake. I applied for an ad on Craigslist for a CSR which turned out to be for a recruiter for HHGREGG looking for a Customer Service Merchandiser. I had to meet up with the recruiter at a local agency for the urine test and background test and go over a basic interview. After the basic interview I went to HHGREGG in Kissimmee and met with the HR associate and basicly signed papers and set up my schedule on when I would start work and how much I would be paid and how frequently.

Negotiation Details – I was negotiated 10.00 hr during training and 12.00 hr after training and 90 days. My situation was very different but I would go into it very open mindedly and with a clear head.