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Apple Jobs & Careers


Show:  All Results Last 7 Days
5 days ago

Service Solutions Design Test Engineer

Apple Cupertino, CA

The SSD Team is seeking a highly motivated individual with a background in product and test process development. In this position the Test Engineer… CareerBuilder


8 days ago

At-Home Area Manager - AppleCare Phone Teams

Apple Houston, TX +4 locations

If this sounds like you, you could be the next At-Home Area Manager for our Phone teams. This role requires you to work between the hours of… CareerBuilder


3 days ago

Chinese - Mandarin Team Manager- Partner Relations

Apple Elk Grove, CA

The Chinese - Mandarin AppleCare Partner Relations Team Manager is responsible for providing daily supervision and promoting the development of… CareerBuilder


18 days ago

At Home Advisor - AppleCare (Spanish)

Apple San Diego, CA +8 locations

You're a problem-solver and amazing with customers! You're enthralled by the way things work, and have the ability to install, maintain, and… CareerBuilder


12 days ago

Enterprise Server & Education Technical Advisor - Spanish Language

Apple Austin, TX

If you are fluent in Spanish, (reading, writing and speaking) then we should talk. Apple is currently looking for a bilingual Enterprise Support… CareerBuilder


8 days ago

At-Home Area Manager - AppleCare College Program

Apple Seattle, WA

If this sounds like you, you could be the next At Home Area Manager for our AppleCare College Program. In this position, you will supervise Team… CareerBuilder


15 days ago

At Home Team Manager - AppleCare College Program

Apple Colorado Springs, CO +3 locations

If this sounds like you, you could be the next At Home Team Manager for our AppleCare College Program. In this position, you will supervise College… CareerBuilder


30+ days ago

Apple Retail Career Opportunities, Robina

Apple Australia Plains

A store like no other. A career like no other. Whether youre analytical or creative, tech savvy or insightful, there's a place to share your talents… Adzuna Australia


30+ days ago

Apple Retail Career Opportunities, Highpoint

Apple Melbourne

A store like no other. A career like no other. Whether youre analytical or creative, tech savvy or insightful, there's a place to share your talents… Adzuna Australia


30+ days ago

Apple Retail Career Opportunities, Castle Towers

Apple Castle Hill

A store like no other. A career like no other. Whether youre analytical or creative, tech savvy or insightful, there's a place to share your talents… Adzuna Australia


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  1. 1 person found this helpful  

    AHA (At Home Advisor) - Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AHA - At Home Advisor in Sydney
    Current Employee - AHA - At Home Advisor in Sydney

    I have been working at Apple full-time (less than an year)

    Pros

    Great to work from home where you can wear what ever you want and be surrounded by your pets (if you have any), no need to fork out for transport to and from work or put with with the trending office virus. 10% - 25% off Apple products.

    Cons

    *Work life balance non existent, having to constantly battle with other people for a 2 month shift where you can get a weekend off (high score/ranking get first pick). 4 x 10 shifts do not allow you to take classes at night and can interfere with home life. Was originally told in interview that Apple is very flexible with their shifts... not unless you are at the top of your team.

    * Being scrutinized over every syllable uttered.

    * Statistics constantly shoved down your throat (daily), having your statistics shown to everyone else in the team (daily), even worse, having your clothing size broadcast to the rest of the team in an e-mail.

    * Guilt tripped over sick leave (oh, everyone has to work SO much harder because you were coughing your guts up).

    * Managers who don't care about you, just their statistics and how good you make them look.

    * Little room for career opportunities unless you are perfect and appears only ONE way to go up which is to T2. Other options are not available in Australia (contrary to what T/L advised initially).

    * Extreme social isolation unless you like being a hermit.

    * The expectations are becoming increasingly unrealistic and only obtainable by those who work like robots.

    * Lying team leader who likes to mince your words and throw them back at you. Advises about career progression that is not there.

    * Contradicting information. Being told one thing, then being told the opposite in the next sentence. Can make for a very frustrating time.

    Advice to ManagementAdvice

    * Give everyone a fair chance at getting a shift that they want, not just offering first time every time to the best performers.

    * Cut the guilt tripping over sick leave. If you are sick and you have a Dr. certificate, end of story. Don't keep telling staff how your 2 days off with the flu made everyone else work their fingers to the bone when it didn't.

    * Enough with the scrutinizing of every word said. If you want us to help people, let us, back off on telling us what we said wrong according to your impossible guidelines. H2H 'coaching' is just another way to pull down the morale of staff.

    * Stop showing everyone else our statistics. This is extremely demoralizing for those who rank down the bottom of the pack. This is not an incentive to try harder like you think it is!

    * Find team leaders who actually give a rats about their staff, not just in it as a competition to see who looks the best statistic wise to management.

    * The fine line of perfection is getting narrower and narrower with each change. Management out of touch with frontline staff and changes are making the job harder, not easier.

    * Offer part time to Australians and offer more career opportunities other than just T2.

    * Be mindful of the information that is being filtered out. The contradictions we have had from the team leader are mind blowing and you wonder why we get angry when we never know what is right or wrong anymore?!?!?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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