BT Jobs & Careers


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30+ days ago

Software Engineer (Java or PHP)

BT Sheffield, England

We are looking for a bright, ambitious and ideally qualified Java or PHP Software Engineer with industry experience. Whatever your career ambitions… Glassdoor


30+ days ago

Customer Service Advisor & Management (Retail)

BT England

Job Title: Customer Engineering & Delivery ApprenticeshipsLocation: NationwideSalary: Salary is dependent upon the type of role you are… Glassdoor


30+ days ago

Software Engineering (IT)

BT England

Job Title: Customer Engineering & Delivery ApprenticeshipsLocation: NationwideSalary: Salary is dependent upon the type of role you are… Glassdoor


30+ days ago

Customer Design & Support (IT)

BT England

Job Title: Customer Engineering & Delivery ApprenticeshipsLocation: NationwideSalary: Salary is dependent upon the type of role you are… Glassdoor


30+ days ago

Customer Engineering & Delivery Apprenticeships

BT England

Job Title: Customer Engineering & Delivery ApprenticeshipsLocation: NationwideSalary: Salary is dependent upon the type of role you are… Glassdoor


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Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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BT Reviews

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Recommend to a friend
Approve of CEO
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Gavin Patterson
1 Rating
  1. 3 people found this helpful  

    Management factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Improvement Consultant in London, England (UK)
    Former Employee - Business Improvement Consultant in London, England (UK)

    I worked at BT full-time (more than 10 years)

    Pros

    Home working
    The right values and policies for a healthy working environment (though these are regularly ignored in practice)

    Cons

    Senior management lack honesty and there can often be a culture of intimidation through abuse of performance management. Your job satisfaction in BT is really down to which manager you have and this changes every 6 months on average.

    The company often loses sight of the customer and this can be very frustrating. Ultimately, the apparent purpose of BT is to create more managers and to protect those already in place. I was a senior manager and saw this from the inside.

    Advice to ManagementAdvice

    Design your processes and all aspects of delivery around customers. It's so much more motivating to work in a company that places customers first, trusts staff to get on with delivering what common sense tells them is right and has the maturity to move away from a command and control management culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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